Scheel Window & Door

Windows & Doors Installation & Service
Arnprior ON K7S 1S8
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95%

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Reviews for Scheel Window & Door

Average customer rating:
9.6 10 (28 reviews)

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Terry Scheel Pakenham ON
Terry Scheel Pakenham ON
0 reviews Pakenham, ON
10/10

Repaired Stuck Open Window

Wow, I called Scheel Windows to help with a stuck (open) window this morning; and within an hour, a technician showed up and repaired my mistake. The window slide had disengaged after removing it to clean it. Shawn and Hailey were great! The "kicker", No Charge!!!! Now, this is something not every company would do. Thank You.

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Company Response

Hi Terry. Glad we got you fixed up. Thanks for posting.

Sharon Marcellus
Sharon Marcellus
0 reviews Ottawa, ON
10/10

Great product, great service

We needed new windows and doors in our 20 year old home. After getting many quotes we chose Scheel Windows do yo the time Dominic took to explain the product requirement and the difference between the various windows offered. Scheel was very competitively priced and they manufacture their own product.
The windows and doors were installed by Dane and we were very happy. All installed well and entire mess cleaned up by Dane and his crew. All quarter round was neatly removed with old windows and new quarter round with new windows. We did not then need to paint or touch up any room.
Our neighbours all comment on our beautiful new door and what curbside appeal it adds to our home.

We definitely recommend Scheel Windows and doors.
Our

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Company Response

Morning Sharon, thanks so much for taking the time to post. We love hearing how happy people are with their new windows & doors.

Private User
Private User
Private User reviews Ottawa, ON
10/10

5 windows and 1 exterior door

My wife and I have a 120 year old home downtown with an addition on the back with very little light. We had Scheel cut 3 brand new windows, replace and enlarge another and replace the exterior door. We had met a couple other companies to get quotes but we decided to go with Scheel. We had to wait quite a few months due to Covid but that's not their fault. We are so happy with the end result. The room looks completely different, it has so much light, the black on black windows look incredible and our neighbours are truly jealous. The crew were very proffessional in the home, very skilled and checked in with us at every little bump in the road that required approval (deviations occur more often when working on such an old home) but they were very helpful and offered great suggestions. We will be calling Scheel next year to do more windows and eventually the front exterior door.

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Company Response

Thank you for posting. Glad to hear you are pleased. Will share your comments with the installers.

 Navan, ON
Navan, ON
1 review Ottawa, ON
10/10

Front doors

It's been a couple of weeks since installation and we still admiring our new doors. We have received many compliments as well. Thanks to the knowledgeable sales staff. I would also like to mention Dane and the installation team. There were very professional, on time and very tidy. A great job all around.

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Company Response

Thank you for taking the time to post. Glad you are happy and admiring your new doors. Will share your comments with our crew :)

Roger Mandeville in Ottawa
Roger Mandeville in Ottawa
7 reviews Arnprior, ON
10/10

Beyond expectations

In spite of pandemic scheduling obstacles, Scheel delivered on time, no qualms , just first class service on ball bearings. Today April 30, 2021, a terrible weather day, with ferocious gusts and abundant rain, but the School team showed up on time, and unfolded their protective equipment and and waste baskets to capture all construction debris as they removed the old windows and replaced them with the new ones. We are amazed at how little disturbance was used ( we're an elderly couple over 75) and had no dusting to do after they left. The work is impeccable, the product fits perfectly, the measurements were taken repeatedly to avoid errors in manufacturing. We strongly recommend this company.

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Company Response

Evening Roger, thanks for posting. Pleased to hear you are happy. Will be sure to let the crew know.
Stay well.

Jacqueline in Ottawa
Jacqueline in Ottawa
0 reviews Ottawa, ON
10/10

New Amazing Beautiful Front House Window

From Start to Finish, Customer Care was there! We are over the moon with our new window! Thank you to the whole team! Dominic, Greg, Jeff and Russell. Scheel Windows today and for our next projects!

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Company Response

Thanks so much for posting Jacqueline. Glad to hear you are over the moon with your new window :)

Sandy in Ottawa
Sandy in Ottawa
2 reviews Ottawa, ON
10/10

Front door and back door install

I had Scheel Windows and Doors replace my aging doors. My new front and back door installation exceeds my expectations. The workmanship, clean-up and customer service demonstrated care and respect for my home. The installers were congenial and respectable, always confirming my request from the order. I was expecting to do touch-ups around the door. The previous trim was maintained because it was expensive and yet I cannot tell that it was taken down in order to install the new door. Both doors look really nice and family has commented on how good they look. S heels service from beginning to end has been excellent. I am very happy with Scheel.

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Company Response

Hi Sandy, thanks for taking the time to post. Glad hear we exceeded your expectations and you are happy :)

Linda
Linda
1 review Carleton Place, ON
10/10

Satisfied customer

We hired Scheel to replace a small attic window in a 19th century house. A roofer had recommended we replace the window because of water getting into the house. We had a good experience right from the showroom where we were directed toward the window that would exactly fit our needs, through to the person who made the initial assessment to the installers. We learned about deficiencies in the old window and its installation and we are confident the new window will work well. Very professional staff who responded promptly to any request for information throughout the waiting period before the window was available.

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Company Response

Hi Linda, thanks so much for posting. Glad we were able to look after your needs.

Lisa in Saint Catharines
Lisa in Saint Catharines
0 reviews Ottawa, ON
10/10

Great final product, even better customer service

We were very happy with workmanship and final product (3 windows replaced in addition to being lengthened) and would absolutely recommend Scheel, despite having a glitch in the beginning of the project.

When the “lengthening” aspect of the project was happening, the contractors found electrical wiring that they didn’t know was there (and accidentally cut through an electrical wire). We were told an electrician would need to come in to rewire before they could move forward. We called Dominic right away to let him know what happened and after apologizing for the mishap he immediately worked on remedying the situation by sending over an electrician (within the same day). In addition to this, they offered and covered the bill for the electricians, as this would have been an unexpected expense for us.

The workers even offered to finish the job on a Sunday so n’ that we wouldn’t have to wait an extended period.

Mistakes happen, but it is not every company that would rectify/remedy a situation like this as efficiently as Scheel.

You can tell customer service is very important to the company. Dominic handled the situation professionally and left us feeling completely taken care of.

Would, hands down, use Scheel for future jobs and would highly recommend to others!

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Company Response

Hi Lisa, thanks so much for sharing. As you suggest customer service is key! Its been a key component of our business since 1948. Thankfully we don't run into electrical issues often. Glad to hear Dominic was able to get you fixed up right away and all turned out well.
Again, thanks for posting.

Phil L
Phil L
0 reviews Ottawa, ON
10/10

Complete window and door replacement

We just had Scheel Windows replace all of the windows and two doors in our home and couldn't be happier. From the estimator to the installation crew the whole experience has been excellent even during COVID. Warmer, quieter and a fantastic improvement to the appearance of our home. Highly recommended.

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Company Response

Hi Phil, very much appreciate you taking the time to post. Even though we have been doing this for 72 years we still get a charge hearing how much our windows and doors improve the comfort in our clients homes :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Scheel Window & Door

Scheel Window & Door is a local manufacturer providing residential homeowners with quality, energy-efficient vinyl windows and entry door systems for renovations and custom home builds. We design, manufacture, install and service all of our products in-house. Our installers are amongst the industries best. Since 1948 the quality of our ...
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