Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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96%

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Reviews by rating (past 12 months)

Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.7 10 (111 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement of 3 Windows

Torwin Windows & Doors provided a quick, detailed quote with answering questions. Communications was very good from office staff from measurements appointment to scheduling install. All the information was provided for GreenON Rebate claim by Torwin and I just had to submit claim.

Installation was very good. Only suggestion is to provide customer with a few choices for wood trim around windows before install. I would have preferred not as wide trim to more closely match trim from remainder of house.

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Company Response

Thank you so much for the review! Much appreciated. Sometimes wider trim is used to hide old paint lines. Thank you for the suggestion.

beyondmind in Markham
beyondmind in Markham
0 reviews Markham, ON
10/10

Windows replacement

I got Torwin information from my tenant then talked with Tony. He did very job for measurement and answer all my questions. the estimate document is very clear. And all the stuff in Torwin, Cassie, Nick all of them are very nice and professional, Tom led his team replaced six windows in my house. They were clean, courteous and did a great job on the install. They made getting our GreenOn Rebate really easy. I would definitely use them again and recommend them to anybody.

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Company Response

Thank you so much for taking the time to review our company. It has been a pleasure dealing with you.

Wayne in Hamilton
Wayne in Hamilton
0 reviews Markham, ON
10/10

Window Renovation

I was in the market for new windows for my home and contacted several companies for a quote.

I met with Tony one morning and he took his time measuring all the Windows that needed replacing while telling me about the different window options available for each room. His quote was neither the cheapest or most expensive of the quotes I received, his attention to detail was the reason I chose Torwin.

I was lucky enough to have someone cancel last minute and got my windows much earlier than expected. The team that came to install my windows were very professional and very nice. It was a big job, 10 windows, and they worked round the clock to get it done. I did not have to watch or babysit them I just say in my basement and did my work. The men were very happy to answer any questions I have and fix anything I thought needed touching up, which was mostly to do with the reinstallation of my shutters. After they were done in each room, they vacuumed and tidied up their stuff. You'll still need to do your own dusting and wiping afterward, but there were no bits of drywall or screws/nails left behind. They took back all the old windows and window trimming as well and my garage looked like nobody had been in it when they were gone.

The new windows are outstanding, the house feels cooler in the summer and I'm sure it will be warmer in the winter. They also block out more street noise than my old builder's windows.

I am very happy with the Job that the gentlemen at Torwin did and am happy to recommend them to anyone who needs new Windows.

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Company Response

Thanks so much for the review! Enjoy your new windows.

David N. in Milton
David N. in Milton
0 reviews Milton, ON
10/10

Excellent Quality and Service

TORWIN WINDOWS AND DOORS provided excellent quality and service in a timely manner! We are very pleased with the selection of our new windows and doors. The whole process was straight forward, including instructions on preparing our house for the installations. Tom and his crew took great care removing and installing the windows and doors. The workmanship was thoroughly outstanding! Both Cassi and Nick were very helpful throughout. We appreciate Jody personally dropping by and his knowledgeable suggestions and assistance. We have already had compliments and will leave your sign out front for some time so others can see. 

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Company Response

Thank you so much for the great review! It was an absolute pleasure working with you. The job looks amazing. We hope you enjoy the new windows and doors for years to come.

All the best,

The Torwin Team

Patrick in Toronto
Patrick in Toronto
0 reviews Toronto, ON
10/10

Basement Window Replacement

  Torwin Windows & Doors Ltd
905-477-4122
2651 John St
Markham
ON
L3R 2W5
CANADA

These guys replaced three windows in our basement. They were clean, courteous and did a great job on the install. They made getting our GreenOn Rebate really easy. I would definitely use them again and recommend them to anybody.

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Company Response

Thank you so much for the positive feedback. We Look forward to working with you again in the future.

omarcuesta in Toronto, Ontario
omarcuesta in Toronto, Ontario
0 reviews Toronto, ON
10/10

Basement Window replace/instalation

We are finishing our basement in our over 100 year old house.
I contact Torwin for the replacement of three windows. the estimate, follow up, scheduling, cleaning and installation (very good seal and isolation) and everyone I dealt with was and professional, they took a good care to do the job and pleased me with the results.
I am very happy with the results I totally recommend their service and products.

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Company Response

Thank you so much for the great review. Please pass our name along! We look forward to working with you again in the future.

Steve in Mississauga
Steve in Mississauga
0 reviews Toronto, ON
10/10

8ft patio door installation

We needed to get our old sliding patio door replaced and Torwin offered us one of the more competitive quotes we received. Our decision took a while but the sales staff was patient and provided us with all of the information we needed.

When it came to installation, the lead time, scheduling, follow up, and installation was a breeze. Tom and his crew completely removed the old door, installed the new door to our custom specifications in less than 3 hours. The finished product looks great and we are very happy to have used Torwin to replace our patio door.

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Company Response

Thanks for the review! We are so happy that you are happy! Enjoy the new door and we look forward to working with you again in the future.

Sharon from Toronto
Sharon from Toronto
6 reviews Toronto, ON
10/10

Window to Door transition

During our main floor renovation we decided to replace a large window that looked out onto our deck with double french doors. We suspected there might be an issue as the ceilings in our home and therefore the windows were not standard sizing. Our contractors suggested Torwin doors and we could not be happier with their product offerings or service. From the very first site visit with Jody the service was impeccable. He came prepared to discuss all possibilities and brought color swatches for the outside door color to ensue it would match our exsisting stucco. They even found a way to fit a standard door into my large opening to save the expense of having to custom make a door. To select the actual door Jody suggested we go see Cassi at their head office. She was extremely knowledgable and took the time to answer all my questions and helped me pick the appropriate door and hardware for my needs. Not only did they help me with the new doors but Cassi went out of her way to find a source for privacy glass for my existing front door. This door was not one of their doors nor did it fit their standard measurements but Cassi went above and beyond. Once the doors were installed there was an issue with keying and again Cassi's solution was so fair that I had to write this review to express my satisfaction with the customer service. It's a rare company that has a solid product combined with stellar customer service but Torwin Doors has both in spades. Thanks to Jody, Cassi and Nick for a great service experience.

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Company Response

Thank you so much for taking the time to write the review. It was an absolute pleasure working with you and your selection in both the style of door (including the colour) and the hardware was impeccable! Thank you for the business and we look forward to working with you again in the future.

Private User
Private User
Private User reviews Markham, ON
10/10

New entry door and reconfigured window into sliding doors to the deck

So happy with Torwin Windows, had a new entry door installed and new sliding doors leading to my deck. Very impressed with the workmanship, the guys took such good care to finish the job with attention to every detail, and cleaned the area nicely.

Pat Donohue

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Company Response

Thanks Pat! It is so appreciated. Thank you for taking the time to write this review and share your experience. All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
BRANDS
Tru Tech, Vinylbilt, Velux, Golden, Phantom, Sunview, Baldwin, Schlage, Medeco, Gemthane Siding, Eclipse Shutters
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
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