Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.8 10 (172 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Window Replacement exactly as promised

I had 3 quotes and this was middle cost, best value. Arrived in 12 weeks as promised, and the installation was perfect.

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for the awesome feedback. We appreciate you taking the time to review us and share your experience!

Kind regards,

The Torwin Team

McMartin
McMartin
5 reviews Milton, ON
10/10

Window Replacement

Torwin Windows & Doors did an amazing job that completely transformed our house. We had 20 windows and 1 patio door replaced and we are so happy with the quality and workmanship. They provide great customer service and were so helpful in choosing the type of window and colour. The installation crew was great to work with and very attentive to detail and cleanliness.

Approximate cost of services:
$38,000.00
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Company Response

It was an absolute pleasure working with you and walking you through the process. Thank you for the business and the referrals you have passed along, we truly appreciate it. Enjoy the beautiful new windows and the amazing transformation!

All the best,

The Torwin Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic & Reliable service

Torwin answered my initial inquiry swiftly, provided a reasonable quote, sent someone to measure my windows promptly, then kept me up-to-date on when I could expect installation. The crew who installed my beautiful new windows were punctual, polite, as well as skilled and efficient. They also cleaned up any debris both inside and outside my home. Everything I could ask for and more!

Approximate cost of services:
$4,782.00
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Company Response

Thank you so much for this amazing feedback! We thank you so much for your business and we hope to work with you again in the future!

Kind regards,

The Torwin Windows and Doors Team

Dave
Dave
1 review Oakville, ON
8/10

Satisfied door and window install but there is room for improvement.

Torwin installed three basement windows and two doors in my home. I am generally satisfied with the work -- the team was professional and the workmanship seems good. There is however room for improvement -- the installers started to caulk around the doors where they installed mouldings. This was only done partially with the majority of caulking ignored. I spoke with Torwin and was told they would fix this, but they never actually followed up. They booked a time, I waited, but no one showed up. I ended up having to finish the caulking myself.

Approximate cost of services:
$7,100.00
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Company Response

Hi Dave,

First and foremost our sincerest apologies for this inconvenience. There was an error with the scheduling and we had you on our install schedule for this Wednesday to finish the caulking on the inside casing and we did not even know that we had you booked in before! If it wasn't for this post we would have showed up on Wednesday. Our sincerest apologies. This is not the level of service that we strive to provide. We always try to do our absolute best and we offer our sincerest apologies. Please contact nick@torwin.com if there is anything that is outstanding and we will get it taken care of right away!

Paul in Toronto
Paul in Toronto
0 reviews Toronto, ON
10/10

Upstairs Windows

Friendly and Knowledgeable Team. Very good communication as project had to be rescheduled a few times due to weather. Great product and professionally installed. Would recommend to anyone and will be using again for some other projects in the near future.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the positive review! We appreciate your feedback and hope to work with you again in the future!

All the best,

The Torwin Team

Davis
Davis
1 review Toronto, ON
10/10

AY Jackson 2M home windows changed

Find Tony, he will take care of you. We just installed 9 Armor brand windows to see how Torwin is and we are very happy with them so we came back to order more. We got black frames and they look gorgeous. Mr. Moon is also a fine installer. Overall, the best choice I made for my 2M home.

Approximate cost of services:
$35,000.00
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Company Response

Thank you so much for this incredible review and the repeat business!! We appreciate your continued support and for choosing Torwin!

Thanks again,

The Torwin Team

Private User
Private User
Private User reviews Caledon, ON
10/10

Windows and Doors

We used Torwin for all our windows and doors on a complete home remodel we did. We are extremely happy with both the level of customer service, the cost compared to its competitors and the installation. Can't recommend them enough.

Approximate cost of services:
$20,000.00
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Company Response

Amazing to hear! We hope you enjoy your new windows and doors for years to come! We look forward to working with in the future. Thank you so much!

Private User
Private User
Private User reviews Markham, ON
10/10

New windows

Had all our windows replaced. I can’t say enough about this company. They were professional from the start. The crew was efficient and had everything done in a timely manner. They cleaned up everything. These windows were affordable and make our house look updated. Thank you Torwin Windows and Doors

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the amazing feedback and more importantly for choosing Torwin. Your business is greatly appreciated and we thank you for trusting us with your home.

Private User
Private User
Private User reviews Markham, ON
10/10

Window and Door Replacement

I had Torwin came and replaced a window and a sliding door for my personal residence. They were very accomodating for scheduling and even moved our install date up sooner then expected. The installer was efficient and did a great job. Would highly recommend them for any other window or door-related needs!

Approximate cost of services:
$2,500.00
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Company Response

Thank you for the great feedback and for your business! Thank you for trusting us with your home. We look forward to working with you again in the future.

Private User
Private User
0 reviews Mississauga, ON
10/10

Fantastic customer service from start to finish

From start to finish this company takes complete care!

My vision of what i wanted came to light with the help of the amazing Cassi :)
Insulation was quick and done well! Tom & his team were amazing!
The owner Jody is one of the most involved owners i have ever met making sure all went well and even popped by during and after.

Approximate cost of services:
$35,000.00
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Company Response

It was such a treat working on this project! Your vision turned out perfectly! A stunning transformation. Enjoy the improved view and thank you for choosing Torwin :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
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