I hired then to change gas oven igniter. Technician replaced the igniter and 5 minutes later igniter blew up.
It turned out that the provided cheap part that required connection to power supply. The technician used plastic connectors for the job. Connectors melted from oven heat and igniter blew up.
Proper part comes as one piece and no need to connectors but is 100$ more expensive.
Technician left to come back with more parts.
When I contacted them to come back and replaced the igniter, they demanded up front payment.
Everyone should concerned and careful when dealing with this company. Stay away

For 30 mins of work for faulty sensor, they charge me $325 + tax.
$220 for labour + $110 for parts. Checked in Amazon, the part only cost $20 to $40.

You have to know that nothing will be repaired on their first visit . They diagnose, give you a quote and then have to pay 50% before they will come back. Repair guy told me he would come back next day so I changed my schedule to stay home. That day they phone me he will come back the following day and had no clue he told me he’d do the repairs that day. So I needed to change my schedule again to stay home another day. On top of that, they charged $150 more than another quote I’d received. Will not be using them again.

I had my LG refrigerator repaired The. Bill included a 15% Tip, The tip was put in by the Service Technician. After paying the bill was emailed to me I had know idea that it was added to bill until I printed it. If the tip is meant for me paying a portion of the techs. wages this is ridiculous

Alex came to diagnose our gas burner issue. Not the best news, but Alex was very helpful and professional. Would recommend.

A technician came to give me a quote on fixing my Fischer&Paykel fridge because it was beeping whenever the door was opened. He suggested that we replace the door. When I questioned this, he said he needed to look into and he would get back to me within the next day or two. A week went by and I hadn't heard from anyone. When I called the office, the lady told me she would get back to me that day. Again, I didn't hear from anyone for over a week. When I called again, I asked for the manager who wasn't available. The lady on the phone offered her help. She told me they could change just the heater part in the door and that she would send me a quote to look over. Another week has gone by and I still haven't heard back. It seems $400 dollars to change a small heater in the door was overpriced but I was willing to look over the information and consider it. After the customer service provided, I do not want to use this company for my repair.

I called about a loud fan problem. They just came to my house to ask me if I tried defrosting the ice myself. I had, so then he felt no need to get inside the fridge and take a look. He only opened it to take a photo of the model # on inside of fridge. I could have provided all of this info on the phone! I told them this and they would not reduce my fee for the initial diagnostic call.
That was a waste of $100 and an unnecessary house visit in the time of COVID. I asked if they could reduce the charge, given the wasted visit. They wouldn't. I have also followed up with an e-mail but have not received a response. Very disappointing.

Paul arrived within 3 hours of my initial call. He diagnosed the problem. Fixed the problem. Departed 1 1/2 hours later. A bit pricey hence the 4/5 satisfaction score. Would highly recommend Fast Appliance Repair. Thank you for your amazing service.

Bob came today and fixed my machine. I found him friendly fast and efficient. I also found Alex aunt Helen to be really easy to speak to and quick to book the service call. Thank you so much I will definitely call you should I have any more issues. I am one happy customer!

I had Fast Appliance Repair replace a rubber boot in our home washer ($350) and do some maintenance on a 2-in-1 washer dryer in our rental ($180). I knew what needed replacing and emailed them for a quote on both items and received an email back within 24hrs with a price. The technician was super efficient and the repairs were complete quickly. I was really impressed with this company... and I mean it. They provided service in Airdrie at no extra cost and Calgary. I will call them again with for any appliance needs.