Fast Appliance Repair

Appliance Repair
Calgary AB T2Z 0J4
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87%

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Reviews by rating (past 12 months)

Reviews for Fast Appliance Repair

Average customer rating:
9 10 (61 reviews)

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oelkedon42 in Calgary
oelkedon42 in Calgary
1 review Calgary, AB
2/10

Repair LG Dishwasher

Had Fast Appliance come in four times including initial diagnostic. They could not repair. Promised that all cost would be reimbursed except for initial service call. Still waiting....Would not recommend.

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Company Response

Sorry to hear that, it took a while to proceed with a refund but if you take a look on your bank account you will see that you already received a refund.

Please contact us if you have any problems or any questions.

Regards
Anna
587-891-7771

Private User
Private User
1 review Calgary, AB
10/10

Dishwasher repair

Dishwasher cycle ran for about 8 hrs. Had previously been told the dishwasher pump was gone and cheaper to get a new dishwasher. Decided to get another opinion. Fast Appliance provided super quick service, did an extensive check, found the problem and it was fixed. Everything works just fine now. Very pleased and better than getting a new dishwasher.

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Company Response

Thank you for your review!

Tamara
Tamara
1 review Calgary, AB
10/10

Dryer

Great service! The service tech was prompt and friendly. When booking the appointment I provided the product number so the were able to have the correct spare parts. He was done in 40 mins!
I would definitely use them again.

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Company Response

Thank you Tamara for your review.

Private User
Private User
1 review Calgary, AB
10/10

Leaking dishwasher and front load washer

Both technicians were efficient to find the damaged parts and reschedule the repair to the next day. Right price for the provided service and professionalism. I really recommend this company and will contact them in the near future. Thank you.

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Company Response

Thank you for taking a time and living as a positive review.

debmcginn55
debmcginn55
1 review Calgary, AB
8/10

Dishwasher

Had to get a new door latch as it wasn’t working got in the next day good service

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Company Response

Thank you for your review

Shelly
Shelly
1 review Calgary, AB
10/10

Fridge repair

Power outage and my motherboard had to be replaced along with the relay starter. They answered the phone on a Sunday, had someone come out same day, next morning he was back with the parts and repaired speedy like! Friendly service :)

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Company Response

Thank you Shelly for your review

john c.
john c.
1 review Calgary, AB
10/10

Wall oven repair.

The crew arrived on time and completed their work efficiently and professionally. I would use them again.

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Company Response

Thank you John for taking a time and leave a positive review.

Carol in Chestermere
Carol in Chestermere
1 review Chestermere, AB
0/10

LG stove

Diagnosed as issue with our stove. At no point we were told it would be difficult to get the part. It took 3 tries before the correct part was sent. Repair was completed on the stove finally however it took more than 5 weeks to fix. Fast appliance took no responsibility for the incorrect part and kept blaming LG. At the end of the day, the stove was finally fixed(so far) however when it came to completing the transaction and paying for it, they were very uncooperative at negotiating the price. I was more than happy to pay for the price of the part, they already had the initial 90.00 for the service call but I did not want to pay a penny more. Very poor customer service.

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Company Response

Hello Carol, The repair took 3.5 weeks. When we ordered the first part from LG the part came with wrong connections and we reordered a part. 2nd part came with right connections but the wrong size. We contacted LG technical support to complain that they had a wrong part number on their diagram and I needed a solution for an unhappy customer, they told us to open a claim and if they approved it the customer would get a new stove ( even if the stove was not under warranty). After 5 days LG asked us to come again to your place and take pictures of this part (to be sure that the problem was with their diagram). We received " rejection " from LG regarding this case because they found a right part with right connections and they would ship that part on Monday. Finally when we received the part we booked you in the next day. When it comes the time to order parts for LG appliances, we always rely on LG's diagrams. There is no guarantee that the part is not defective. You have to understand that LG played a big part in this. We have no control over the parts they are sending to us. Our responsibilities were to do the right diagnostic and install a part that will make the appliance work. Our company does not produce parts, they come from the manufacturer. Nobody knew that it could take 3.5 weeks to get your stove fixed. All our appointments were on Friday and the part order could be proceeded only on Monday. We lost half of the time on weekends because LG does not ship products on weekends. Regarding the $90 for the service fee, nobody asked us to refund that money, so I am not sure what you are talking about. You were fully aware of the price of the repair and you said that you needed it to be fixed. After we installed the right part you decided that you would not pay us for the service because it took a while to fix it and asked our technician to go away from your place without any payment. You called us right after the technician left your place and asked for a compensation because you had been waiting for a long time for the part, you wanted to pay only for the part and take the labour cost off. I did my best and gave you some compensation but it did not satisfy you. I even told you that if you did not want that part, we could take it off and return you ALL your money back. We provided you with solutions, we went to your place about 4 times with no additional charge , it shows our diligence and desire to help. The appliance is fixed and working now and it has 4 month warranty on parts and labour. Sorry for waiting that long time for a right part, I totally understand you. However, we did our best to make you satisfied.

katnip594
katnip594
1 review Calgary, AB
10/10

Samsung washer

Explained all it could be. Turned out to be the cheapest solution. Offered preventative advice. Thank you.

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Company Response

Thank you for your review

Private User
Private User
1 review Calgary, AB
2/10

Change a pulley to my dryer

They were good and fast but they were quit expensive!! $300 to change a pulley?? I am happy with there service but not with there charge it’s 1/3 of the price of the dryer. Never again will I use there services!

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Company Response

Hello, Unfortunately we cannot do anything regarding the price, the price is including part and labor.
We know that sometimes the repair can be pricey ,but part cost is out of our control.
We always provide a quote before we do the repair, so the customer can make a decision repair it or not.

If you have any question feel free to call us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fast Appliance Repair

Fast Appliance Repair Services All Major Brands and Appliances from Dishwashers to Refrigerators throughout the City of Calgary and surrounding areas including Airdrie, Okotoks, Cochrane, Foothills, Chestermere, Langdon, Cranston, De Winton, and Priddis
Our technicians receive training in the latest technology and problems for all major home appliances including dishwashers, ovens, microwaves, refrigerators, washers, and dryers. They have years of experience diagnosing and resolving problems to get your home appliance fixed as quickly as possible and with a budget you can afford.

CATEGORIES
Appliance Repair
PRODUCTS
We repair and install all major household appliances, including: washer, dryer, dishwasher, fridge, refrigirator, oven, stove, range, cooktop, freezer, washing machine
BRANDS
Fast Appliance Repair is equipped to make repairs on all major brands, such as: AEG, KitchenAid, Sub-Zero, Thermador, Frigidaire, General Electric, Samsung, Bosch, Beaumark, Roper, Maytag, Miele, Viking, Westinghouse, Electrolux, LG, and more.
WEBSITE
http://fastappliancerepaircalgary.ca/
YEAR ESTABLISHED
2014
PAYMENT METHOD
Debit, Visa, Mastercard, Cash
LICENSES
Yes, all Fast Appliance Repair technicians are certified.
WARRANTY TERMS
Up to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.