Fix Appliance Repair answered my online request promptly with a phone call and scheduled their repairman, Dima, to come within a couple of hours. He came right on time, assessed the problem and clearly explained repair options. Dima even had the repair part necessary in his truck, so we didn’t have to wait for another service call. Dima was respectful, courteous, knowledgeable and skilled. He had fixed the fridge problem within a couple of hours. It is very rare to meet a service technician like Dima, who not only has the skill and knowledge to do an outstanding job, but has wonderful integrity and honesty in trying to help his customer by putting himself in their shoes and offering the best solutions in his judgement. What a pleasure it was to deal with Dima and his company!
- Company Response
Thank you Nancy for taking the time to post such a kind review. We take customer service very seriously and we do everything to make sure your appliance repaired by the highest standards. Fix Appliances Ca Team.