Worked with a representative over the phone who ensured my installation of my alarm system was done correctly and was functional.
He would have scored higher except he suggested that I call a handyman /neighbour to screw a small piece of wood to the door so the magnet would be closer to the sensor. FYI: It’s 2018 — women own power tools and know how to use them!
Thanks for the great review!
And we have spoken to the rep about the comment. We agree 100% with you.
All the best and thanks again!
I purchased the PlusCam package. The sales manager Curtis is great to deal with. The shipment was fast. The specialist who guided the whole installation is fantastic. He is patient, friendly and knowledgeable. It did not take long to get everything to work.
One must know that the camera is not part of the system even though it is included in the package, which is kind of strange. One has to
use a separate app to monitor the camera.
Thanks for the review!
Sales process took about 30 minutes, equipment was received next day and installed in about 2 hours. System is self- install with phone guidance from a tech at think protection. Overall all positive experience
Thanks for the comment. We appreciate it.
AJ was very pleasant on the phone and guided me in selecting the correct products.
My husband and I had Jan as the service technician who guided us though the process of installing our Think Protection Security System. He was very professional and patient in explaining each step to us.
We are indeed very happy with the service and will certainly recommend it to our family and friends.
Peter and Pamela.
Security home.. new installation. Very satisfied with customer service. Dinesh was very helpful and patient. Good technical staff. Sales guy Muhammad was also great
Thanks for the great review. We appreciate you choosing us.
My Installation Experience:
My cell phone died from exposure to cold while attempting to install the garage door sensor, and so my installation was guided by two different associates. The first associate caused me some frustration as his explanations were unclear (to me). The second associate was a much stronger communicator which made the process more seamless and pleasant (for me). Both associates were professional.
The equipment was thoroughly tested during the installation and activation process. I am confident it is operational which gives me great peace of mind.
Dinesh walked me through the whole set-up process for my home security system. Depending on system, can take 45min - 90min but overall went very smooth. Dinesh was professional and courteous and answered all my questions. Great service. Great job!
Every Think Protection alarm system comes with the most advanced equipment and software. Our cutting edge technology will always have the most current system upgrade pushed directly to it, so it’ll always provide the best protection. With ThinkHome full home automation capabilities, ThinkLink cellular backup and Thinkcam Video Surveillance, there’s no better home alarm system than Think Protection.