Alberta Restoration Specialists

Gabrielle and his team were quick to respond to my emergency situation. As an investor, he has able to work with my budget & give me a discount off a competitors quote. I received daily updates by video and photos & was reassured by his work ethic and upfront disclosure of the work he was doing. Very professional & trustworthy.

Vera Schuelke reviewed Alberta Restoration Services — 1 star
7 mins ·
Frustration and stress sums up my experience. We had a sewer backup on July 2,2018. I contacted ARS on the 3rd and was assured I would be called back before 11:00 as I had an appointment. I called back the next day as I was not contacted. I set up an appointment to meet Gabriel at 11:00 and he was late. He gave me an itemized break down for the cleanup and tear down. He informed me it would take about 2 weeks to complete the clean up. They got to work right away. I also had to hire a trenching company to repair the sewer pipe. They quoted me a price and that it exactly what I paid. The job was completed in one day and there was no evidence that Lavender's Construction was even there- ultra professional. As ARS was doing the tear down, more issues arose and an additional $2000.00 was added. I had a similar problem a few years earlier and had a different restoration company do the work. Gabriel and his crew took pictures and informed me the other company had done some illegal things as well as take short cuts with the clean up. Gabriel promised me at the time he would provide photos and a letter detailing the work that was not done correctly. As the work progressed the hot water tank was leaking and had to be replaced, which was done in one day by Always Plumbing. They too were very professional. Then Gabriel informed me of a crack in the foundation that needed to be fixed prior to any restoration being done. He informed me that this fix would be $750.00. I received an invoice for $1700. A few days later I went to the house and found my backyard a mess. Gabriel had no idea what happened and said the trenching company must have done this. They were at the property in July and this was the beginning of September. I contacted the trenching company and they knew nothing of this. A few days later I received a call from Dave asking for payment for the foundation repair. I told him he had already been paid. Apparently this was a second foundation repair man that Gabriel had contacted. Gabriel claimed he had asked Dave not to come, but Dave had a different story. Dave told me that the mess in the backyard was due to the work he had done. Gabriel wanted me to pay half of the $1300 cost. I refused to do this as it was his mistake. Gabriel said he would clean up the mess. He shoveled some dirt and placed some cinder blocks. After several weeks I ended up replacing the edging, solar lights and cleaned up the remaining dirt. The foundation was repaired by the 7th of September. Gabriel assured me that the work would be completed in a week and a half. His workers were often not at the house or would arrive later in the day. Then I was called as they had removed some wood panels going down the stairs. There was mold on the walls and Gabriel wanted $1200 cash. Again I gave him more money and the house was still not done. I was preparing to sell the house and based on his promise set up a time with a realtor. This meeting had to be cancelled as the house was till not done. The house was finally finished October 17 and he was paid in full and he gave me a receipt with the total, but no break down of what each item cost. He told me he doesn't do that. I informed him I needed a breakdown as I was selling the house. I finally got the list, but no money value was behind each item. I met with the realtor on the 18th and Gabriel was to meet me there at 4:30 to sign some papers and bring me my photos and the promised letter. He still had not arrived by 6:00. I called him and he was sleeping. He told me he needed to go to Staples and print my pictures but he would be there. Fifteen minutes later he called me and said he couldn't make it. We arranged to meet in Spruce Grove, where I live, at 4:00. I was there on time and Gabriel did not show up again. I called him and he told me he had an emergency. He promised to send the photos, letter and paper work that day- October 19th.I have sent him several emails and called in regards to the photos and letter. Without these items I will not be able to recoup any money from the previous job. I do not understand why he refuses to provide these items as he promised to do so. I paid him over $30,000. The work that was done was nice, but I was not given an opportunity to select the flooring. I was promised that they would send pictures so I could make a choice, but it never happened. I am saddened by the unprofessional way I was treated. Nothing but excuses, broken promises. If you have lots of money, time and like aggravation this is the company for you.

Had older home in Calgary to sell needed a lot of work to bring up to code to sell ARS did an absolutely fabulous job in getting rid of mold , fixing walls, floors and completely getting rid of the terrible mold smell, when they finished the house it easily passed the home inspection and sold in one day. For all work done thought cost well worth it
DB Wil son

Very helpful to start but then began not following through on what they said that they would do. Frequently late on appointments, unprofessional in their interactions with clients. Feel that the workers where not adequately trained, and they needed to be called in multiple times to correct mistakes. Feel that ultimately the job was done right but after much stress and fuss. Also feel that I was overcharged for services.

My garage had mold on the ceiling. I saw the good reviews on Homestars about Alberta Restoration Services (ARS), and called them. Gil came out that day, inspected
the garage, made some recommendations and gave a detailed estimate. His crew came out four days later to remediate the problem. The contaminated material was removed and disposed of and all other surfaces were disinfected. The work team was very professional and thorough as well as friendly and helpful. I was very happy with ARS and the service they provided and would recommend them.
Robert Mackie

Gil and his team did a great job making sure all of the mold in my bathroom was removed. Gil is very friendly and knowledgable, and his crew were professional and left everything very clean. I was very satisfied and would recommend ARS to anyone.

Called ARS and Gil responded immediately & came out to give estimate. Had crew out next morning. Went beyond expectations and identified foundation crack and unrelated plumbing leak. Remediate both for original quoted price. Even left some equipment to minimize drywall dust when we got drywall put back in. Gave good recommendations on crack repair and insulation contractors for rebuild. Highly recommend Alberta Restoreation.

They also covered hardwood and stairs to protect them during remediation and left the space clean when they were done.

My boyfriend and I were doing some basement renos when we discovered some mold in the baseboards. After testing and confirming it is mold, we hired Alberta Restoration to remove the mold. Their price was very reasonable, they were professional and our basement was mold free within 3 days. Gil was informative and called us at least twice a day to make sure everything is going fine. We strongly recommend Alberta Restoration.

I contacted Gil Monday and he inspected the garage Monday evening confirming mold. We discussed what was to be removed. The work was performed and completed the next day!

I am very pleased with the Gil's honesty, the professionalism and speed of service! I would not hesitate in using this company again or referring them.

I was taking on a home renovation project in my main floor bathroom. Its a 50s house, so time for a full gutting of the room and start from the ground up. Once the old tub was out and I was able to pull up the top layer of vinyl flooring, I found the original tile was still underneath that layer. Judging by the timelines, and some advice from a relative, I had the lower tile tested, which came back positive for asbestos.

Due to rotten subfloor beneath this layer, I had no choice but to have it removed. I called up Gil and Gabriel, and they came out Easter Sunday of all days, to set up and remove. Once on scene, they worked quickly and efficiently, all work was completed within 3 hours. The next day they were back to remove the equipment, and provide advice on further renovations.

These guys came in considerably less than some of the other quotes I received, but were at a cost that felt more than reasonable. It seems like so many companies try to bend you over a barrel when it comes to asbestos removal.