We were selling our house and had a conditional offer in. The day before the home inspection I was doing a pre-inspection myself to make sure everything was OK. During my pre-inspection I noticed some staining around a window in the basement. I pulled some drywall down and noticed some water along foundation.
I was panicking as it was 5:30pm when I found the water and we had a home inspection scheduled for 1pm the next day. I quickly Googled some contracting companies and called a few. It was Sunday evening on the family day long weekend. After calling 3 contractors and having them not answer, Gil from Alberta Restorations picked up the phone. I told him my situation and he said he would be there within 2 hours. I asked how much they charged for a quote, even though I live 20 minutes NW of Stony Plain, to which he replied, "we don't charge for quotes". Gil and Gabrielle arrived within 2 hours and quoted the work on the spot.
The next morning (the morning of the inspection and the family day Stat holiday) Gabrielle and another worker showed up and got straight to work. They fully enclosed the work area and protected our furniture. They removed all of the drywall, insulation, and wall studs and removed them from the house. By the time the inspector got there, ARS had all of the contaminated material removed and the blowers and dehumidifiers were working full force.
The buyers and inspector were impressed at how the situation was being handled. I was very worried that the offer of purchase of our house was going to fall apart at the discovery of the situation in the basement. The buyers were so impressed with ARS's work that, I am happy to say, the deal has gone through successfully.
I can not express, in writing, how satisfied I am with the work ARS did and professionalism they exhibited. It was less than 18 hours from the time I discovered the issue until ARS had the containment up and dryers blowing. I am confident in saying that they saved the deal for the sale of our house.
The price I paid was the exact same price they quoted me. They didn't try to add extras or do more work than what was required.
I am pleased to provide an extremely strong recommendation for Alberta Restoration Services based on my first hand experience. My experience was 110% positive.