I think Simon in West Hill summed it up pretty nicely about Ron and Crossgate in his opening few sentences of his review. I would echo those thoughts exactly. Right from our initial conversation concerning a new deck, I felt so comfortable with Ron that I was ready to go with Crossgate even before getting other quotes. I thought Ron's quote was very reasonable and I decided to go with him even before receiving back other quotes. It turned out his was the lowest which tells me he isn’t out there to gouge you. Since my deck is elevated at 9ft, a building permit was required. Based on the deck layout I wanted, Ron provided me with hand drawn plans that easily got me the permit. We had issues with the building inspector on how the ledger board was suppose to be attached to the house that caused additional work and delays to the job. Despite all that, Ron did not rush to finish. He still took his time to do a quality job. There is the old saying about measure twice, cut once .... with Ron it's measure 10 times, cut once. Ron didn't just build me a deck, he build a piece of art. The lumber was premium quality and his work is top notched.

Ron was my second quote. Both was the same cost. The reason I pick Ron was he was very nice and sincere, he talk to us and explain what his plan to do the job. He fix our gate same day. We were very pleased in the end. We will definitely use his company again and we highly recommend this company! Try them to see for yourself!!!

Chen S.

My original deck was only 6 years old but due to extreme temperatures and south east location had weather damage. Ron came out to survey and advised the best material (Trex) for repair. He and his team worked around the clock to dismantle the old lumber and install new flooring. It turned out so beautiful that I decided to splurge and have the railings replaced as well. I can only recommend Ron and his company highly for precision and quality work. Love my newly improved deck now and no more power washing and protection required. Karin W

We needed an entire section of our current wood fence replaced (approx 50 ft). Our existing fence was rotting and leaning into our neighbours yard. It was pretty obvious that it wouldn't take a strong storm to blow the entire fence down. The added difficulty with our existing fence was that our yard was about 12 to 16 inches higher than our neighbours yard and part of the reason the fence was leaning was because it was not built properly.

When I talked with Ron about our project there was definitely a level of comfort there that this was someone that had years of experience building fences and knew what he was talking about. I liked the fact that he not only took the time to come out and see the problem but also educated me on the proper way the fence needed to be built. He provided me with an explanation of what the proper code was and gave me a detailed description on how he was going to build the fence.

Ron and his team did a fantastic job building us a new fence. See the old vs new attached pictures. They worked long and hard, it definitely looked like backbreaking work, and kept the area clean. They spent a great deal of time making sure that the new fence was built on a strong and level foundation and made sure that the posts were deep enough and set properly to support the fence. To address the height difference between the two yards a retaining wall was placed between the posts and it not only looks good but now our yard is properly supported as well.

I had a good experience hiring Ron and his team and would definitely recommend him to anyone looking to have a fence built; either new or replaced.

Our deck and fence replacement project – with our neighbours’ full participation on the common fence – went smoothly from start to finish, with results that exceeded our expectations. Ron made sure he bought the lumber for the job just before the price was due to increase, saving us a substantial amount of money. We incorporated 3 pergolas in the design and rather than simply cutting the ends at a 45°angle, Ron carefully shaped each one in an angled ~ shape. Stunning!

We can echo everything written here about Ron and his team: professional, attentive to our views and highly dependable.

Ron and his team (especially Aubrey!) did a great job rebuilding a large portion of our backyard fencing which was damaged in the May windstorm. Total professionalism from quote to build to clean-up. While other contractors quoted based upon 15 minutes in backyard Ron was there over a hour ensuring he new exactly what we required. The job was extra challenging as they had to match the remaining fence which is custom designed due to slope in back yard. They matched it perfectly and came in on budget. We highly recommend them!

On time, on budget....great attitude! What more can you ask for! :) After a few years waiting and saving, we finally replaced the old rotting 35 year builder deck with a new composite deck. We met with a few folks for estimates and Ron was very easy to talk with and price was good as well. My wife and I both agreed and moved forward with Ron. Glad we did as his team was as personable and hard working as he was. All done in 3 visits over a week. They also cleaned up everything nicely which is an issue I have had with prior contractors but not Ron and his team. My backyard looks cleaner now then when they started! Look forward to finally enjoying a deck with the family!

The Team at Crossgate did a great job. From the beginning Ron was very engaged and had some great input into our ideas. They were punctual with their start date and built a solid deck in short time given the weather challenges. We would recommend them to anyone and everyone!

Ron and Crossgate are great. Ron was really responsive via phone and email, arrived on time, discussed options and challenges with us, and overall was really professional. His crew was also great. They worked quickly and efficiently to create a really lovely fence. One of the boards ended up splitting soon after the installation and Ron was really accommodating and came back to repair it himself - no questions asked. We're really pleased and love sitting out in yard because we have privacy and an attractive fence.

After calling numerous people and realizing all of them were not even the slightest bit professional, even just answering a simple phone call politely. I was referred to Ron by a friend of a friend. From the first phone call, he was extremely polite, courteous and willing to work within my budget.
He came to my house, gave me an estimate, by the next day he had a contract drawn up for me and my neighbor.
He started when he said he would, asked for a reasonable deposit, and showed up early with his team who was also extremely polite and friendly.
After ripping down the old fence, Ron discovered we had a retaining wall problem and quickly devised a new plan to ensure all would be taken care of. And after only a few days it was done and all cleaned up like no one was there.
Absolutely astonished on how perfect it looks!! Ron and his team did such an amazing job on the fence as well as the retaining wall!! Even the materials they use are high quality! I couldn't be happier with there workmanship and overall attitude they had towards their job.

Will definetly be recommending Ron and his team to all my friends and family in need of quality work and friendly service!

thanks again !!