Ottawa Pro Appliance Repair

Appliance Repair
Ottawa ON K2G 1E6
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Appliance Repair
Ottawa Pro Appliance Repair
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86%

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Reviews for Ottawa Pro Appliance Repair

Average customer rating:
10 10 (3 reviews)

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Maria  in Nepean
Maria in Nepean
1 review Ottawa, ON
10/10

kenmore dishwasher repair

Nam from repair care came and Saved the day! Had someone come and look at our issue with our dishwasher, and they said it would take WEEKS to fix. Not for Nam, he looked at it and it was fixed and working same day! Never calling anyone else again."

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Company Response

That's awesome Maria. Thank you for letting us know about your experience with Nam. He is a great technician. He demonstrates the core values of our company. He is fair, professional and ethical, keeping customer service at the forefront of all he does. Going above and beyond when he can. We are very lucky to have Nam as part of our team. All of our technicians are great. We have a high level of quality service that we expect from our office staff and technicians. We are so pleased that you experienced the RepairCare quality of service we strive for. We invite you to call us for all your future repair needs Maria. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare Maria. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

Private User
Private User
Private User reviews Ottawa, ON
10/10

fridge repair

I was quite happy with this company's service. I had frost build-up on the back wall of the freezer compartment of a frost-free fridge. It was also running all the time, running warmer than normal and making funny noises. The customer service representative was very friendly and helpful on the phone. The technician arrived on time on both occasions, once to diagnose the problem and a second time to do the repair. He diagnosed the problem as either a faulty defrost heater or defrost thermostat, but I had to turn the fridge off and let the ice melt for two days before he could come back to verify the problem and make the repair. He contacted me directly to find out when I would be home to do the repair. When he arrived he was very efficient and knew his business. He arrived with both a heater and a thermostat, but it turned out the heater was fine and he only had to replace the thermostat. The fridge is working perfectly now and much better than it has for quite a while. I would definitely recommend this company to family or a friend for an appliance repair. The company appears to be very well-managed.

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Company Response

Thank you for your review. We do our best to provide timely, competent and efficient service. We want to always provide service in a friendly, professional manner always keeping you (the customer) at the forefront of all we do. We understand how frustrating it can be when things don't work. We do not want to add to the problem, we are here to make it as stress-free as possible. So glad to know that you experienced the RepairCare quality of service we stand behind. We invite you to call us for all your repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

Steph  in Nepean
Steph in Nepean
1 review Ottawa, ON

First Review

10/10

LG Leaking door-door seal replacement

i called these guys for lg repairs, its hard to get lg service so i was happy i got them they came and fixed next day and charged me a very reasonable price for the work. Tech was nam. I highly recommend him

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Company Response

Thank you for your review Steph. Customer service is at the forefront of all we do and we are so pleased that you experienced the RepairCare quality of service we stand behind. We understand that having something broken in your home can be very stressful, frustrating and costly and you need it fixed as soon as possible. Providing same day or next day service is something we always strive for. It is company standard to provide service that is friendly, professional and courteous. We required that all our technicians act in a manner that is ethical and lets you know that you are valued, that we appreciate your business and provide the RepairCare quality of service we stand behind. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future repairs needs Steph.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,
RepairCare Customer Service Team

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