- Approximate cost of services:
- $200.00
Hi Jesse,
Hope you are doing well!
It is very unusual experience for us too as it never happened before, our technicians always follow all the safety measures while performing the job .And we accepted the responsibility rather than denying it, we trusted every word what you said though as per our technicians when they sanitized and they did take round of the house and everything was done right and you were satisfied too at the end of the job. As per our technicians your house ducts were never cleaned before in last 30 years and it was very dusty and dirty. Still they did their best and your ducts were cleaned properly for which we are sharing here some pictures too. We also offered you re-service of your house free of charge which you denied. Because our priority is do the job right and rectify what was done wrong. And we asked you also number of times what can we do to make you happy in this situation, we didn’t get a response. After discussing all we offered you $50 e-transfer as a goodwill gesture and which you accepted at the time without questioning and later on after receiving the amount you wrote this review which was very unfortunate. We were always open to discussion and were ready to help you in every way possible. We sincerely apologized that you had to go through such an experience.
Duct cleaning and Sanitization - EXCELLENT JOB
thank you for your business and review
Thank you for your business and review.