Superior Air Duct Cleaning

Duct Cleaning
2446 Cawthra Rd. Building 2, unit 5 Mississauga ON L5A 3K6
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94%

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Reviews by rating (past 12 months)

Reviews for Superior Air Duct Cleaning

Average customer rating:
9.8 10 (94 reviews)

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Sher in Mississauga
Sher in Mississauga
1 review Mississauga, ON
10/10

Duct Cleaning Plus

Helder and Eric were very professional and very knowledgeable. Helder also provided professional advice and tips on other electrical and duct work we would need in the near future. He also helped us get our brand new clothes dryer working!!! Definitely found an honest and professional company to deal with for years to come. Thanks guys!

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Private User
Private User
1 review Toronto, ON
10/10

Duct Cleaning

Nuno and his partner did an amazing job on our ducts. They were so friendly and professional. They made sure to keep everything tidy as the worked. Great service and I highly recommend them.

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Senso Group Waste Management in Toronto
Senso Group Waste Management in Toronto
2 reviews Toronto, ON
10/10

Renovation and Regular cleaning

Superior ADC is exactly what it means. They are far more superior in service, dependability and most important quality of workmanship. Hands down the best in the business. This crew has in-depth knowledge of exactly what customer service is supposed to be. Typically you should clean you air system every 3-5yrs. They do mine every 2 years. Nothing like the feeling of fresh air in my home for my kids to breathe. Courteous, professional, and willing to go the extra mile without hesitation.

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Noxz86
Noxz86
2 reviews Mississauga, ON
9/10

Post renovation duct cleaning

When I purchased my home about 2 months ago I was told by my home inspector that the ducts needed to be cleaned badly. Apparently when the previous owners renovated portions of the home they didn't take any care in protecting the ducts which ended up filling up with pieces of wood, saw dust, drywall, etc.
I contacted Superior Air Duct Cleaning after they responded to my service request on this website. They provided me with their pricing and I decided to move forward. The two person team arrived on time and got straight to work, they put down mats to protect my floors and stairs. The entire job took just over an hour, the guys seemed very knowledgeable and were able to answer all of my questions. Once done they vacuumed around all of the vents to clean up anything that may have been blown out. They did a great job overall however my only concern is that they did leave the furnace room and laundry room (the two rooms are attached) a bit dirty. The top of my hot water heater and floors in both the furnace room and laundry room where covered in tiny pieces of debris from inside the ducts.
The quoted price was what I paid, there weren't any hidden costs or fees once the work started.

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Company Response

Good morning and thank you so much for writing your review. I do apologize on behalf of our company about the extra work that you had to do to tidy up the furnace/laundry room after our staff was done. Normally it is part of our procedure to make sure that no mess whatsoever is left behind after our services are complete. I feel like this may be something was honestly overlooked by our staff as they know the importance of taking care of your home while in it. I would encourage you to call into our office so that we may collect information from you on who services you home to make sure the appropriate messages are relayed. If you have a few minute to call in with your invoice number that would be much appreciated and we can also discuss fair compensation for your efforts in cleaning up after us. Once again thank you for your honest quote and I look forward to discussing this with you at your convenience. Have a great day.

S.M in
S.M in
3 reviews Mississauga, ON
10/10

1, 2, 3 - gets better everytime!

My first call ever to Superior was in 2009 when I owned my first home. The staff on the phone was very helpful when I had no idea what I really needed done. The technician (Helder) was so pleasant to deal with, he was very knowledgeable and taught me so much about caring for my furnace and the air in my home. I never realized how important it was especially since I had a new born. After this day I had book an appointment for my parents and again the same level of expertise and attention to detail.
Last year I purchased a new home and after a full renovation I knew exactly who I had to call to come and inspect my furnace and perform the duct cleaning. The best part was that the same company 7 years later was still in business and still offered the same level of service. Now again this year after another renovation project I called Superior and it was Helder again! I was so happy to see him after so long and again he was able to explain exactly how I need to care for the furnace in my new home. Thank you to Helder for all your knowledge and the entire team at Superior for making this a wonderful client experience and I will be sure to pass along the great word about this company.

SM Dec 07, 2017

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Company Response

Hi,

Thank you so much for your detailed review on your experiences over the years with us. As I have mentioned many times in the past, our staff is not only on the road providing services but also educating our customers. The more the public knows about maintenance the safer and more efficient their systems will operate. We also like to educate our customers on proper cleaning protocols so in the future they know what to look for. I am glad to hear that you have established a relationship with our staff as many customers have over the years. We are a professional company and we work as a family. Most of our staff has been with us for many years so it is likely you will see him again in the future. Have a safe and happy holiday season!!

Margaret00
Margaret00
7 reviews Mississauga, ON
10/10

Superior did a superior job!

Hi, I saw this company doing a job at a house near me and so I went up to the door and asked how they did. The lady told me that she was very happy with them and so I decided to call and give them a try.
Long and short of it is this, the guy called and told me he was on his way, arrived when he was suppose to. Nuno came in and set up immediately, then explained everything he was going to do, and went right to it.
He also advised me to crate my cats so they wouldn't panic. (smart move)
I couldn't have had a more polite, courteous young man, he did a very thorough job, then cleaned up and left. He also showed me a filter that I should have been changing but had no idea.
I would hire these guys back in a heartbeat. Yes, they cost more than the fly by night "so called duct cleaners" that call and harass us, but in my opinion, in MOST cases... you get what you pay for. I was Leary to contact any duct cleaning company, but after speaking to the other person, I felt confident that they would do a good job, and I was NOT disappointed.

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Company Response

Hi Margaret,

Thank you so much for your review. I think there are many people out there with similar hesitations when contacting a duct cleaning company due to the over saturation of heavy solicitation the public gets from poorly operated companies. Referrals and/or online reviews are a great way to get leads to professional contactors and we are glad you decided to hire us. We are also very glad that you decided to take the time out of your busy schedule to share with everyone your experience. Its from reviews like yours that potential new customers get a good sense of the type of company we are as a whole. Thanks again for the wonderful review and we wish you a safe and happy holiday season.

Koush
Koush
3 reviews Toronto, ON
10/10

Duct and Dryer Vent Cleaning

Luke and Nuno were courteous, professional and very knowledgeable. They also offered some great advice and information regarding my humidifier and furnace configuration. They were very thorough with respect to the services performed and explained the entire process.

It seems like there are a lot of people in the duct cleaning business but clearly Superior is a cut above the rest, highly recommended!

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Company Response

Hi Koush,

Thank you very much for your review on our service. With Luke and Nuno you received over 30 years of combined experience in the industry so its no surprise you found them informative. We make every effort to educate our customers at each and every service call. Most people live too busy of lives to be experts in their HVAC systems and that's where we come in. We make sure at the very least, that you understand maintenance to keep your systems working efficiently and most importantly, safely. Once again thank you for your review and we hope to see you again in the years to come.

Private User
Private User
1 review Mississauga, ON
10/10

Great Professional Service

We've had other duct cleaning over the years and, they don't compare to this service. Nuno was very professional and called me ahead of time to give me a rough estimate of when he will be coming. He came on time and got right to it with a great attitude! He was explaining everything as he got prepared. He put mats down everywhere on the stairs for walking and, plastic corner protectors so the hose doesn't chip the paint (talk about detail!)
He had me accompany him everywhere to lay down the magnets on all the registers and then off he went to finish the job. He cleaned up everything at the end. Main thing there was no hidden charges either (I tend to worry about those)
Definitely would recommend this company!

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Company Response

Hello,

Thank you for your review and the time you put aside to write it. Reviews such as yours really demonstrate how the values we instill in our technicians really do follow them into the service field. At the core we are a high attention to detail and customer service orientated Air Duct Cleaning Company. We have two goals in mind when we arrive at a customers home. 1. Provide the best possible service available. 2. Make sure we do it with the upmost importance on Care for the Customers property. This is evident in reviews such as yours. Thank you once again on the kind review and we look forward to seeing you again in a few years.

Manvir in Toronto
Manvir in Toronto
1 review Toronto, ON
10/10

Best duct cleaning ever

Been a customer For 14 years now best service ever given the on site specialist are highly educated and do not just care about doing the job and leaving they actually like to communicate with you and explain to you the process. Also every single worker with the company are the best people you could ever meet it's always surprising how nice they are to you the customer. I always recommend this place to anyone who ask there are zero negatives to this companies experience

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Company Response

WE appreciate you sharing your experience with our company and yes we do pride ourselves in having the best staff in the business. They not only perform an exceptional service but they are friendly and take the time to educate the customer about their HVAC system.

Hung from Mississauga
Hung from Mississauga
3 reviews Mississauga, ON
10/10

Duct cleaning after renovation

I had the crew from Superior Air Duct Cleaning clean my ducts after a large renovation. The team arrived on time as scheduled. They were friendly, knowledgeable and answered all the questions I had. They did a fantastic job and even showed my pictures of the before and after. I highly recommend this company.

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Company Response

Hi Hung,
Thank you kindly for the feedback regarding your service experience with our staff. We are glad that we met your expectations and look forward to servicing you as a customer in the future. Have a wonderful day and enjoy the rest of the summer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Air Duct Cleaning

Providing the GTA with the best certified services in Air Duct Cleaning and Indoor Air Quality related products and services. Full written guarantees on all of our products and services.

CATEGORIES
Duct Cleaning
PRODUCTS
WE provide filter replacements for any furnace, humidifier or air cleaner ever manufactured as well as upgraded filtration units and central humidifers.
SERVICES
Providing top quality duct cleaning services in: Residential and commercial HVAC systems, dryer exhausts, kitchen exhausts, bathroom exhausts, make up air systems, slab coil units, vacuum extraction systems and much more. Please contact us to find out more.
BRANDS
We carry only quality brands such as Honeywell, April Aire, General Aire, Amair Care, Dustfree and more....
SPECIALITIES
We are a company specializing in performing thorough and efficient cleanings of HVAC and other duct systems with a strong emphasis on customer relationships from start to finish.
WEBSITE
http://www.superioradc.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
5
RETURN POLICY
We accept Visa, MasterCard, Debit, personal and business cheques as well as cash.
PAYMENT METHOD
We are a NADCA (HVAC Inspection Maintenance and Restoration Association) certfied company with trained ASCS (Air System Cleaning Specialists) on staff
LICENSES
We are members of NADCA, the Better Business Bureau and the Indoor Air Quality Association.
MEMBERSHIPS
We are fully Insured and Bonded up to $1,000,000 of Liability coverage. Proof available upon request
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
We are fully Insured and Bonded up to $2,000,000 of Liability coverage. Proof available upon request
BONDED
Yes
PROJECT RATE
WE provide written agreements for Residential and commercial applications at no charge.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We provide a written 30 day guarantee on all of our services with upon completion of service.
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