Cody did a great job with my mother-in-law's replacement of an old tap system in her tub and replaced it with a renovator piece that is one piece that turns on the water and not two knobs. He approached me right away for a quote and did a great job on the project. The 4 stars was due to his lack of communication when he had some issues that prevented him showing up at the house to do the job and he did not try to set up a new time or provide an explanation at the time for needing to reschedule. I had to approach him a week later. He was very apologetic and did relay the reason for this issue, knocked off $100 from the job due to the screw up and also fixed the minor toilet issue for free. In all, we are very happy with his work and he does a great job and I would recommend him. Remember, communication is always key.