The cast iron pipe from the kitchen sink rusted out, leaking into the basement, Alex came right away and fixed the problem. Alex & Robin also came across a problem with the remaining pipe and fixed that as well.
I will be using Red Seal for any future plumbing problems.

My kitchen sink backed up yesterday and I immediately called my friends at Red Seal. Alex came out and tried a snake on it, but it would not budge. At the last resort, he hauled out his plunger and that cleared the problem and for that, I am very thankful. Thank you, Alex and your great team of professionals!

This problem was urgent: guest bathroom toilet (not used for days) spontaneously overflowed and flooded the basement after a shower elsewhere in the house. (Luckily the flood water was clean!). Preliminary diagnosis -- plugged sewer line. And more guests arriving later the same day!

I called Red Seal before 8 am, and by 8:30 was talking to Alex, the plumber who would be doing the work. By 9:45 Alex was on site and at work.

This house was not easy to work on: nearly 100 years old, ancient pipes, prior renos with botched plumbing, barely accessible sump to explore, numerous steps to haul equipment up and down, and throughout it all Alex was pleasant, explained clearly what he was doing, and was patient with questions. It was obvious he was knowledgeable and experienced, and that he enjoyed his work and solving challenging problems.

Best of all, he found the blockage (roots growing into the sewer line), and with some effort managed to clear it! He got us through this emergency and made suggestions for future work we might consider.

I would have no hesitation to have Alex back for any plumbing or drainage issue. If only all emergencies could turn out so well!

Alex did a very good job both in the re-installation of the lawn and cleanliness inside the house, after replacing the whole line from the city side to my house.

We had a leak in the water line running to our house. I dug down and found the leak, turned off the water at the street and called Red Seal. This was a Saturday, and within 3 hours of the call, the leak was fixed. Great service. Definitely recommend them.

Sewage backed up in my toilet and tub as well as in my condo neighbor’s bathroom at 7:30 pm on a stat holiday in May 2018. I was desperate to find a plumber to come asap to fix problem. I started calling random companies in the Yellow Pages. Third call I made I connected with Leslie. I knew immediately by her reception that I’d called the right place. She was extremely helpful and reassuring. She also clearly stated the expected costs and advised me of all possibilities. Within 3 hours of my call, Alex arrived to tackle my problem. He was thorough, friendly, articulate and highly skilled. I oversaw his efforts from beginning to end and I was more than satisfied with his work and the
results. His patience in explaining things to me and his
kindness were exemplary. I also admired his perseverance while working under not so pleasant circumstances! (Stinky and gross!!!!) At the end of the job, all function to my bathroom restored, Alex presented me with a greatly discounted bill. He could have charged me double time for the 3 hour job on a stat holiday but only charged me time and a half!! Additionally, at the outset, I was stressed out about how to pay him, since I don’t use credit cards but Leslie had assured me that I could pay by cheque and Alex graciously accepted my cheque upon completion of his service call. All in all, this experience with Red Seal Plumbing was fantastic! I can’t thank them enough! I would highly recommend this company to anyone needing their services. Great job, guys!!!

Paul Conte arrived within 45 minutes of our call to Leslie, who efficiently organized a last minute request. If he had not arrived so quickly the demolition could not continue as water from old pipes could not be shut off. Both staff members were very polite and understanding of the urgency. Paul explained his work and new code requirements for the dishwasher and the work was completed quickly. We will definitely use your services again, as required in the next steps of the renovation !

They didn't finish the first day and I thought they would come back and cleanup but they didn't install a single attachment for the eaves to connect to the underground drain. They left the path all torn up with the concrete bricks leaning against the house and the back isn't even connected. They came back the next day to connect the front drain and that's it it was 3 min and they couldn't finish the day before. One fellow spent most of the day talking to the neighbors and left all the hard work to the other guy. Their work cause the back eve to be disconnected from the top trough so is doesn't even drain into the new pipes they installed

Red Seal came to the rescue on a Sunday afternoon (and a long weekend!) after our water supply suddenly stopped. The plumber was super friendly and honest and he searched tirelessly for possible causes until he found the root of the problem and fixed it.

Very responsive, accommodating, friendly, and professional. Would recommend to others for sure. I was surprised at the turn around time.