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Morrison Plumbing & Mechanical
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95%

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Reviews for Morrison Plumbing & Mechanical

Average customer rating:
9.8 10 (37 reviews)

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Sok in Toronto
Sok in Toronto
3 reviews Toronto, ON
5/10

Tub and shower line installation

I hired Joshua and his colleague to install a new tub and put in new plumbing lines for the shower system I purchased. Joshua noticed that I had kitec plumbing and said he could also switch the accessible kitec plumbing for pex. When he and his colleague arrived on the scheduled day, they were nice and polite and offered to remove their shoes to keep the place clean. They asked me to show them a picture of what the shower system should look like, and so I did; the shower line consisted of a shower head and a hand held shower. But what the picture didn't show, and what I forgot in the moment was that I had also purchased a tub spout to be installed. I remember they asked me if I had a toe-grip, and I told them I didn't know what that was. After their explanation, I told them no, I don't have a toe-grip. So, they installed only the shower head and the hand held lines as the picture showed. However, later after they had left I realized that I forgot to have the tub spout installed. So, I emailed Joshua and asked if he could come back to install it. Joshua said he would come back to install it. However, after a week of emailing and messaging him with no response, I realized that he probably wasn't going to come do the install. If he had no intention of coming back to do it, he should have said so when I asked. I ended up finishing the installation of the tub spout myself which wasn't too bad since Pex doesn't require fancy tools, and is pretty straight-forward once you understand it.

Review has 1 previous version
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Jorge Figueiredo in York
Jorge Figueiredo in York
2 reviews Toronto, ON
10/10

Efficient, Thorough and Fast.

My basement toilet had been gurgling at random intervals for a few weeks, and I noticed that my toilet would not drain after flushing within 40 minutes of taking a shower. I recalled that Morrison Plumbing worked on my neighbour's renovation project and I had the foresight to ask for their card at that time - so I gave them a call.

They came over at the specified time, removed my basement toilet, and used a camera to find the problem. They walked me through it, and showed me that my line was almost 100% blocked outside. They advised that I limit my usage of water, and they called in an emergency locate. The next day, the locate was done, and they began work a few hours later. Within the space of the evening, they found the problem and repaired my line, installing a backwater valve at my request the next business day.

Considering that a number of homes in the vicinity had sewage backups in the last decade, this was money well spent. Morrison Plumbing and Mechanical were efficient and thorough, and were responsive. They walked me through every single step, which made it easy to understand everything that was going on. I have to say that I appreciated their honesty and transparency.

If you're looking to have any plumbing work done, I would not hesitate to recommend Morrison Plumbing and Mechanical.

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Company Response

Thank you for the positive feedback ! We're happy to help ! Let us know if you have any other plumbing, drain or waterproofing needs.

SLC in Old Toronto
SLC in Old Toronto
1 review Toronto, ON
10/10

Job well done!

Morrison Plumbing & Mechanical
416-770-1718
100 western battery
Toronto
ON
M6K 3S2
CANADA

We had to replace kitec plumbing which no longer meets code. One plumber gave a very expensive quote, and another told us we had no kitec plumbing to replace. Joshua made the effort to verify we did in fact have kitec plumbing, and his quote was very reasonable. He and his team worked carefully in tight quarters, and cleaned up daily. They also helped us replace a few other small plumbing problems while on site, and completed the work within the time schedule we needed. His recommendations for wall and tile repair contractor worked out very well. Joshua and his team were professional, pleasant, and responsive - so important, yet rare to find in Trades.

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Company Response

Thank you for your kind review. We're happy to hear the positive feedback!

Jan from Toronto
Jan from Toronto
1 review Toronto, ON
10/10

Replace kitchen faucet

It was a simple job - replacing a kitchen faucet - handled with great attention to detail and professionalism. Josh was quick to respond, arrived on time and provided efficient service. Thank you!

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Company Response

Thank you for the great review !

Leonard F.
Leonard F.
2 reviews Toronto, ON
10/10

Bathroom Reno and Pipe swap

Josh and Dylan did an amazing job! We entirely rerouted the plumbing and swapped out the old Kitec stuff in a timely fashion. The service was very professional start to finish and the place was left clean.

Thanks a lot guys :) Great job!

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Company Response

Thank you for the great review! It was great working with you. Let us know if you ever need any plumbing, drain or waterline services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Work but paid Double what they quoted

Guys came and increased our water pressure. The water pressure is improved. They also fixed another issue with a clogged drain and a leaking pipe. Work area was left clean.

Review has 1 previous version
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Company Response

Thank you for your review, Morrison Plumbing and Mechanical appreciates the feedback.

For more details specific to your case, feel free to contact us at any point in time.
As you know, we provided an estimate over the phone and then adjusted it prior to any on-site work that both parties agreed upon.

Changes in materials and work requirements occurred which led to appropriate pricing adjustments. More precisely, we installed 1 inch copper (instead of 3/4), we trenched the new line inside the house further than the front wall (unlike what was initially planned). Moreover, pipes from the new meter to the hot water tank were all increased from 1/2 to 3/4 inch, for optimal flow which was not originally included or discussed.

Overall, we feel that our work on your property was done very well, efficiently and at a reasonable price.

Let us know if we can help with any future plumbing drains or waterproofing,
Thank you for choosing Morrison Plumbing and Mechanical.

Joanne H.
Joanne H.
1 review Toronto, ON
10/10

Sump Pump

I was very impressed with the professionalism and quality of work done by Joshua. The price he quoted for $900 was incredible for the level of service, responsiveness, and timeliness he demonstrated. Definitely would recommend to others! I thoroughly appreciated his level of cleanliness in tidying up after the project was completed.

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Company Response

Thank you for your kind review! Let us know if there's anything else we can do to help.

Linda-Marie in Scarborough
Linda-Marie in Scarborough
11 reviews Toronto, ON

First Review

10/10

Install toilet and vanity/sink in downstairs washroom

Joshua and his helpers installed an IKEA vanity, sink and American Standard toilet in my renovated washroom. They had to do a work-around to install the IKEA sink as the drain purchased with the kit did not fit. They manufactured a drain with parts from Home Depot and stayed until the job was complete. A very professional job by polite, professional tradesmen. I won't hesitate to contact them again in future.

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Company Response

Thank you for your review of Morrison Plumbing & Mechanical! We appreciate you taking the time to let others know about the great service and hope you think of us for any future plumbing, drain or waterproofing needs!

Leslie, Etobicoke homeowner
Leslie, Etobicoke homeowner
8 reviews Toronto, ON
10/10

RO Filter installation

I hired Morrison Plumbing to install a reverse osmosis filter in a bathroom cabinet.
Both Joshua and his installer were very pleasant and professional to deal with throughout the transaction. The installer was on time and efficient in completing this small project, and his work was good.
I selected Morrison Plumbing based on its excellent HomeStars rating, and I was not disappointed!

Review has 1 previous version
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Company Response

Thank you for your review, Leslie. Happy to help with any plumbing, drains and waterproofing!

Ian in Toronto
Ian in Toronto
8 reviews Toronto, ON
10/10

Install trench basin, replace sewer pipe, and upgrade sump pump

I had gotten estimates from a number of plumbing companies, and Josh was the most professional in terms of answering my questions and informing me what needs to be done and the plumbing process involved. His quote/price was also very fair. We scheduled a day for the work to be done, and his crew (Dillon and Emerson) showed up early and got started right away. They were all very polite and extremely efficient with their work. Even the day after the work was done, Josh returned to show me how to open/clean the inside of the trench basin. I will definitely use Josh for any additional plumbing jobs and will recommend him to anyone looking for an experienced plumber with great customer service.

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Company Response

Thank you for your great review of Morrison Plumbing & Mechanical. We appreciate you taking the time to let others know about the great service and looking forward to helping you with any future plumbing, drain or waterproofing needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Morrison Plumbing & Mechanical

Availble 24/ 7 for all of your plumbing, drain and waterproofing needs. Flooded basements, leaking foundation wall, wet basement. Water meter upgrade. Sump pump installation and repair. Drain installation, repair, roots and diagnosing. Flood prevention and back water valve installation. - City rebates! Complete rough in's, main floor, basements. New ...
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