Cable-Tech A/V

Home Theater
3286 Sealey Crescent Burlington ON L7M 0J6
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76%

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Reviews by rating (past 12 months)

Reviews for Cable-Tech A/V

Average customer rating:
9.2 10 (13 reviews)

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Bronte Creek
Bronte Creek
20 reviews Oakville, ON

First Review

0/10

Horrible service, does not follow through

Cable-Tech A/V
9053204045
3286 Sealey Crescent
Burlington
ON
L7M 0J6
CANADA

We use contractors as often as possible with glowing Homestars reviews. We thought we found another however found out that this was the one time Homestars failed us. Horrible service provided by this company. Never followed through on promises, empty one after the other. Made us feel like our business was of little importance. Instead of taking responsibility for bad service (ie after 3 business days, it's probably good practice to call back a customer) the owner Jay thought it would be best to tell us to use a more expensive competitor. You should use a company that values your service. There are many alternative options available. You get what you pay for and I would stay clear of Cable-Tech A/V. Do not recommend.

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Company Response

I can appreciate how you may feel that way however when you asked for a estimate I was very clear that we work book six weeks out and could not squeeze you into the schedule. I'm not sure what empty promises you refer too and we actually did not do any work for you. I recommend another reputable company that may be able to fit you in. I'm sorry you didn't get the experience you were looking for but we have to prioritize clients in the order they come and cannot cancel other clients work to suit one potential client. I think the rest of our reviews speak for themselves and to the level of service and transparency we provide to our actual clients.

Jay

Sharonknowles59 in Stoney Creek, Ontario
Sharonknowles59 in Stoney Creek, Ontario
1 review Hamilton, ON
10/10

Home TV Set Up with sound system

Jay is extemely helpful, friendly and easy to speak/work with... I used his service in our old house and now our new house. HIGHLY recommend him and his company!! He installed/provided our 3 TV systems with cable/apple TV and Sound system

Cost included installation, 2 sound bars and a TV

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Ryan Pettinelli from Hannon
Ryan Pettinelli from Hannon
1 review Hannon, ON
10/10

Television mount, wire concealment

Jay is the man pure and simple. Came out for a complimentary site check. Returned and did a phenomenal job mounting my new television, hiding all wires, even installing a dimmer system in the basement. Quick, clean, friendly and helpful. Can't say enough about the service would highly recommend. Will definitely be using again for my next project.

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Muneeza from Oakville
Muneeza from Oakville
1 review Oakville, ON
10/10

Tv mount

I've never come across such a person who is ever ready to help you .. Even after the work is done months ago ... Jay is that person whom I text and call any time and he is ever ready to help in every possible way .. Thank U .. Luking fwd to work with u in the future

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David  from Toronto
David from Toronto
3 reviews Toronto, ON
10/10

Custom Home Theatre Install

Great experience!

Jay was very transparent, professional and very clean with both the install and clean-up. Worked within my budget and was overall very satisfied with his services.

Thanks Jay and looking forward to the next install

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Ron Slavik from Hamilton
Ron Slavik from Hamilton
1 review Hamilton, ON
10/10

Home theatre installation and clean-up

Jay Marsden impressed us with his professional knowledge, expertise, price and promptness. My wife and I are delighted with his helpful recommendations and his eagerness to satisfy our needs while keeping our costs down.. An excellent problem-solver, Jay took his time with us patiently demonstrating every facet of the projector, installation and programming. Jay is a real find!

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Company Response

Thanks Ron, I was happy to bring your theater room back to life!

Laura from Grimsby
Laura from Grimsby
1 review Grimsby, ON
10/10

A/V Makeover

I'm in the real estate profession and Jay was referred to me by a client. We were looking for an entertainment system (TV, speakers etc..) that was good quality, affordable and most importantly easy to use. Jay was amazing! He got back to me right way after I initially contacted him. He came out to assess our needs and recommend a system that would work for us. He asked us a lot of questions and didn't try to sell us the most expensive system. He was focused on matching the entertainment system to our lifestyle and specific needs. I really respect that as it demonstrates integrity and a strong commitment to customer satisfaction. He was organized, efficient, professional and extremely helpful. What most impressed me was the follow-up service. As with any new system we had a couple of minor issues and Jay answered our e-mails right away (even while on holidays) to help us quickly resolve it. He also came back out to the house free of charge to adjust one item. There are many providers of entertainment systems but not everyone has the patience, expertise, friendly disposition and strong work ethic that Jay does. I would refer Jay and CableTech to clients, friends, family and colleagues without any hesitation. Thanks so much Jay and thanks to AJ as well...he was awesome!

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Richard Clark from Oakville
Richard Clark from Oakville
1 review Mississauga, ON
10/10

The Athlete Training Centre

This company did an outstanding job installing all the wiring and audio visual equipment in our new training facility. This included a complete project for our state-of-the-art indoor cycle room as well as the main gym.
Jay and his team are very professional and I would recommend their services to anyone.

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Brian from Hamilton
Brian from Hamilton
2 reviews Hamilton, ON
10/10

Custom built shelves and home theatre setup

Jay did absolutely great custom work and our family room setup looks great. We have an interesting fireplace setup and had contacted a number of companies to create our vision but many had said the project was too small or were not willing to complete the job whole, only parts of it. Jay came out quickly and and knew exactly what we were looking for, also suggested some things that made the end project even better. From beginning to end we were happy with the process and project. I highly recommend jay and his work to anyone!!!

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Company Response

Thanks for the great feedback Brian, It was my pleasure creating a custom built in look for your living room. One of my favorite custom jobs yet!

amer hasbini
amer hasbini
2 reviews Burlington, ON
10/10

AUDIO CONNECTION

When I was looking for a reliable company to connect my home theatre and Xbox for my daughter ,I decided as usual to go to home Stars .I called about 6 companies for this job and they all got answering machine except Jay from Cable-Tech A/V answered .I was very impressed and happy for the great job they did in my house. they were on time ,clean and professional .Their quotation was very good .I highly recommend this company for any Audio work and for good price.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cable-Tech A/V

CableTech A/ V Systems specializes in creating home theatre and entertainment systems for all budgets. Our "Make the most of your budget" approach allows us to create the best possible system within our clients budget Services include. . . Surround Sound TV Wall Mounting WiFi signal Cell phone signal Multi-zone ...
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