Thomson Industries Ltd

Heating & Air Conditioning
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92%

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Reviews by rating (past 12 months)

Reviews for Thomson Industries Ltd

Average customer rating:
9.4 10 (55 reviews)

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Heather
Heather
2 reviews Delta, BC
10/10

Air Conditioner Install

Thomson installed the new Daikin air conditioner a couple of weeks ago. The service was fantastic from the quote to the install. The job was done on time as booked and all the fellows doing the install, the electrician and the HVAC guys were great. They cleaned up everything afterwards really well. This is the third install from Thomson, they also did the new furnace and tankless water heater a couple of years ago. They did a yearly maintenance on the furnace and water tank again with great service and friendly staff. I highly recommend them to anyone looking for Heating/Air Conditioning services.

Approximate cost of services:
$5,900.00
Was this review helpful? Yes No
Company Response

Thank you so much Heather! We are glad that you are happy with all of our service!

sturgeonenterprises
sturgeonenterprises
1 review Mission, BC
8/10

Air conditioning and furnace

Very pleased with the all around instalation, wiring, furnace, permit, exhaust, system explanation and follow up.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much, I am glad you are happy with our service! Give us a call if you need anything else or have any questions :)

Happy c.
Happy c.
1 review Summerland, BC
10/10

AC

Dean was a pleasure to work with. His knowledge and caring was very much appreciated. I would recommend him to anyone.

Approximate cost of services:
$6,000.00
Was this review helpful? Yes No
Company Response

Thank you very much for your review, I will let Dean know how happy you are!

Michelle.lynnbradbury
Michelle.lynnbradbury
1 review Maple Ridge, BC
10/10

A/C unit

the two guys that came were great. they worked hard the whole time there were there. the only thing I see that I was wondering about is. when we got our estimate I was told a new control box will be put in to replace the one we had in the living room.

Approximate cost of services:
$5,000.00
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Company Response

Good morning Michelle,
Thank you for your review! I will have our operations manager look into your question about the thermostat and get back to you today!

Victor
Victor
1 review Surrey, BC
7/10

Installed central air conditioner.

The installers for the unit we're very knowledgeable, tidy and respectful.
The electrical sub-contractor was not so tidy as they had to drill several holes through the floor joists and left without doing any clean up. There were wood chips all over.
The Thomson Industries installer was so concerned that he stayed longer and vacuumed up the electricians mess.
Thank you Thomson Industries.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review! We will speak with the electricians to ensure they are tidier in the future!

Anthony
Anthony
1 review Pitt Meadows, BC
10/10

air conditioning

Supplied and installed a home air conditioning unit. Guys were polite, friendly, and efficient. Did a great job!

Approximate cost of services:
$8,000.00
Was this review helpful? Yes No
Company Response

Thank you Anthony! I am glad you are happy with our service!

dhuber1527
dhuber1527
1 review North Vancouver, BC
6/10

Hot Water on Demand

There were a few errors:
1) Cut ABS pipe & joined the 1 1/4 copper pipe with a 1 1/2 to a 1 1/4 connector - cut the copper on an angle leaving it not fitting - 8pm visit to Rona to get a fermco sleeve to fix it
2) Intake & Exhaust piping - ran them to tight to a copper water line - wedging the shut off so that it could not be closed - caused a trickle leak in the shut off stem - we called & they fixed it
3) Did not place the exhaust pipe 12" away from the intake pipe on the exterior of the house - didn't pass inspection and had to return to fix it

Approximate cost of services:
$4,100.00
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Company Response

I am so sorry that your experience wasn't to the high quality that we strive for. I hope that all of the issues are fully rectified, but should you have any further concerns, please call right away and we will have one of our technicians out to look it over immediately.

pk
pk
1 review Pitt Meadows, BC
10/10

Hot water tank

We were very happy with the prompt and professional service. We would definitely use them again.

Approximate cost of services:
$1,700.00
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Company Response

Thank you!

goofynuffy
goofynuffy
1 review Langley Township, BC
10/10

NEW FURNACE

THE INSTALLER ARRIVED ON TIME, DID HIS WORK , CLEANED UP ALL THE MESS, SHOWED ME HOW TO PROGRAME THE THERMOSTATE , AND IS VERY REASONABLE TIME. DIDN'T LOSE THE WHOLE DAY

Approximate cost of services:
$4,500.00
Was this review helpful? Yes No
Company Response

Thank you for your review, we are so glad that you are happy with our service!

short768
short768
1 review , BC
10/10

air conditioning

very good workmen did the installation of the air conditioning unit into an existing heating system

Approximate cost of services:
$4,600.00
Was this review helpful? Yes No
Company Response

Thank you, I am so glad everything went so well!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thomson Industries Ltd

At Thomson industries we pride ourselves on making your comfort our business. From residential sales of heating and cooling equipment, to installation, maintenance, and service, we’ve been keeping lower mainland residents warm and cozy, or cool and comfortable for over 20 years! Recently, we have also expanded into the Okanagan.
We offer a wide variety of home heating and cooling systems including; Gas Furnaces, Boilers, Hot Water Tanks, and Tankless Hot Water Systems, Air Conditioners, Heat Pumps and Ductless Splits. From five hundred square feet to twenty five thousand, no job is too big or too small for Thomson Industries. Whether you need a completely new unit installed, a gas conversion or minor repair, our experienced team will work with you, and your budget to find the best HVAC solution for your home or business.

***
Working with residential home owners, home builders and commercial businesses, our impeccable hands-on, client-oriented approach for accuracy on project estimates in all sectors have earned us a reputation for professional expertise and product knowledge that is second to none.

***
Whether it’s new heating, air conditioning, hot water tanks, gas fireplaces, furnaces, tank-less water heaters, outdoor fireplaces, furnace/duct cleaning, BBQ conversions, plumbing installations, duct cleaning, indoor air quality products, service or repair, Thomson Industries Ltd. has a tried and tested approach that gets the job done right.

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Consistently maintaining the highest standards in the industry, we continue to be innovative and progressive, striving to maintain the honest everyday values that have made our customers loyal and our company expand and grow.
***
Thomson Industries proudly services the following cities:
Vancouver, West Vancouver, Richmond, Delta, Burnaby, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Mission, Surrey, Langley, Abbotsford, Chilliwack, Squamish, Kelowna, Lake Country, Oyama, Peachland, Salmon Arm, Summerland Vernon, West Kelowna.
***
Greater Vancouver Ph: (604) 552-2990 
Okanagan: Ph: (250) 878-0848 

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps, commerical rooftops.
SERVICES
Furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair, service on all gas appliances, Furnace, boiler, tankless water heater, fireplace, HVAC, gas line, commercial rooftop repair and installation.
BRANDS
Daikin, Rinnai , Rheem, Bradford White, John Wood, LG, Honeywell, Mitsubishi Electronics, Trane, Navien, Noritz, Carrier,
SPECIALITIES
Custom, High-Efficiency Heating Systems, Gas, Heating, Sheet Metal, Plumbing, Commercial Rooftops.
WEBSITE
http://www.thomsonindustries.ca/
YEAR ESTABLISHED
20
LICENSES
Gas Contractors License
MEMBERSHIPS
BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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