Cambridge Elevating

Elevators, Lifts & Ramps Installation & Service
Cambridge ON N3H4W3
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
67%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
3
1
0

Reviews for Cambridge Elevating

Average customer rating:
7.6 10 (5 reviews)

Sort by

Private User
1 review Toronto, ON
5/10

New home build 4 years ago
Cambridge elevator installed same time
During this period have problem with reliability and maintenance
Every year called for service for different type of problems
First 3 years had warranty, so cost is cover
They not cover my time spend
with them
Now they asking $600 a year for same warranty
Just to replace battery cost ~$240
Need to do it every year
$120 sevice call and $120 two battery's
(Retail cost of the two battery's ~$70)
Can't recommend this company

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello "Private User",

Thank you for your feedback, we always want to hear about the individual experiences of our thousands of customers. Ongoing maintenance of any important piece of equipment in your home is necessary in order to ensure that it is not only running in a safe and secure manner, but also to ensure that you are protecting your significant investment for the future. We have many affordable monthly plans to assist our clients in getting the most from our products at a price that they can afford. Please don't hesitate to reach us at 1-800-265-3579 to discuss how we may be able to help you.

Thank you again for your continued support.

Best regards,
Cambridge Elevating

Sarah D'Oyley in
1 review Kitchener, ON
10/10

We needed to install a elevator on a project that we were doing a short while ago. The sales rep Dave was very descriptive of the process and explained the details and options well. We went into the transaction feeling confident in our purchase and were more than pleased with the finished product

1 of 1 people found this review helpful.
Was this review helpful?
Alison Power in
1 review Conestogo, ON
8/10

A quality product with reliable installation and service. This company was recommended for those reasons and live up to their reputation. Cambridge Elevating is the go-to company for a custom elevator.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Very happy to welcome you to the Cambridge family! We're glad to hear that your project went smoothly and look forward to seeing the final product. When you've completed the cab finishing, please send us pictures, we'll post them on our social media pages!
Thank you,
Cambridge Elevating

Private User
1 review Oakville, ON
10/10

Decided to purchase a Cambridge elevator for my new home in Oakville. Everyone from the sales rep to the installation crew made the job very simple. The final product looked great and has worked flawlessly since we moved in. I would highly recommend Cambridge!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Private User,

We're very glad that you chose us to be your elevator supplier and installer! If we can be of any assistance, please don't hesitate to contact us.
Thanks again!
Cambridge Elevating

Frank (Toronto)
14 reviews North York, ON

First Review

5/10

We purchased a house in the summer to which we made many modifications to improve accessibility including installing an elevator. Our house is a raised bungalow and the elevator services the garage (ground level), the main level (one stop up from the garage), and the basement (one stop down from the garage). Very soon after taking possession of the house the process of building the elevator was started as we figured it would take the longest to complete. Cambridge Elevating builds and installs the elevator only … they do not build the elevator shaft … so we decided upon a contractor recommended by Cambridge Elevating to build the shaft. Building the shaft started promptly after we took possession of the house. We met with and received regular updates from that contractor as he built the shaft. However we heard nothing from Cambridge Elevating about the progress of the elevator itself. Although Cambridge Elevating told us the elevator would be done long before the shaft was ready it was many weeks after the shaft was ready that Cambridge Elevating was finally ready with the elevator. Installation of the elevator was similarly delayed. Cambridge Elevating seemed to be dragging their feet throughout the process communicating with us only when we insisted. In the end, although it was much later than promised and smaller than was discussed with the sales representative, the elevator works very well. The finish inside the elevator is beautiful and the panel and call buttons look great. The final walk-through by the Cambridge Elevating technician was thorough and informative. We look forward to many many years of use from this elevator.

1 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cambridge Elevating

Cambridge Elevating specializes in the manufacture, installation and maintenance of residential elevators, located in Cambridge, Ontario. Whether you’re looking to access all levels of your home with ease, or just want to add the appeal of a home elevator, we have several residential elevator models to suit your needs. Call ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.