New home build 4 years ago
Cambridge elevator installed same time
During this period have problem with reliability and maintenance
Every year called for service for different type of problems
First 3 years had warranty, so cost is cover
They not cover my time spend
Now they asking $600 a year for same warranty
Just to replace battery cost ~$240
Need to do it every year
$120 sevice call and $120 two battery's
(Retail cost of the two battery's ~$70)
Can't recommend this company
- Company Response
Hello "Private User",
Thank you for your feedback, we always want to hear about the individual experiences of our thousands of customers. Ongoing maintenance of any important piece of equipment in your home is necessary in order to ensure that it is not only running in a safe and secure manner, but also to ensure that you are protecting your significant investment for the future. We have many affordable monthly plans to assist our clients in getting the most from our products at a price that they can afford. Please don't hesitate to reach us at 1-800-265-3579 to discuss how we may be able to help you.
Thank you again for your continued support.