Federal Elevator Inc.

Elevators, Lifts & Ramps Installation & Service
1090 Lorimar Drive Mississauga ON L5S 2A1
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

15%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Federal Elevator Inc.

Average customer rating:
1.3 10 (6 reviews)

Sort by

Serguei
Serguei
4 reviews Mississauga, ON
0/10

Home elevator

The worth company to hire, all communication via email, no single person to deal with, damages to the house while installation is happened , incomplete installation , cabin higher then house floor it is hard to get in with wheelchair, the elevator is damage inside now they want more money to complete and installers ask me do not complain because you will not get service call within 24 hours.

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
0/10

Terrible service

We purchased elevator in 2016. It was supposed to have a warranty of 2 years and they told us the service was 24 hr turn around. It wasn't even 24 days. They at first ignored our service request, and then when we got more often and threatened to get lawyers involved they finally sent a service technician. They told us we were too far away yet they charge a minimum of 1.5 hrs travel and we were only 2 hrs... doesn't make any sense, their map shows we were in there travel area and also Federal installed the elevator not some other company. We've now asked for an annual service contract but they say they don't have them for residential elevators although at purchase they said they did. This is an awful company - call someone else.

Was this review helpful?
Mazda Adhami
Mazda Adhami
2 reviews Toronto, ON
0/10

Residential elevator

The sales experience was very good. Met with the representative at the house to go over rough dimensions for openings. After that, the install team left a mess in the shaft. The elevator malfunctioned within a few months of installation. Absolutely horrible customer service. Impossible to get in touch with anyone at the office. Charge of $280 per visit to fix an issue that shouldn't be an issue. Random elevator breakdowns. Would NEVER recommend this company

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
0/10

Elevator

We used our elevator couple month and without any reason it's not working . They charge for everything -labor -145 per hour (min1,5 hour); travel-0.8 per kilometre,parts -depends.... UNDER WARRANTY
This company makes money selling and servicing bad Elevators. Unfair and expensive!

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
7/10

Elevator

I was not sold on the idea of an elevator in our house but my wife pushed for it. We decided on Federal Elevator as our architect recommended them. The sales experience was great and while we did run into a few snags in the construction phase, I am happy with our personal elevator. It’s helped make life easier in ways that I never thought, especially when our folks come to visit.

Was this review helpful?
Reviewer from Toronto
Reviewer from Toronto
1 review Toronto, ON

First Review

1/10

Elevator Repair

They had to come in twice in same month to repair under warranty our bran new Elevator. Charged us for service both times $280.00 because labour is not covered by warranty. This company makes money selling and servicing bad Elevators. Unfair and expensive!

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Federal Elevator Inc.

We have been manufacturing residential and commercial elevators since our inception in 1988. Our product lines are manufactured in Mississauga. Visit our showroom, the largest of its kind, with functioning elevators and displays of available cab finishing options. This is a great benefit as you can test ride and see ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Elevators, Lifts & Ramps Installation & Service pros in Mississauga?