Stannah

Elevators, Lifts & Ramps Installation & Service
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Reviews for Stannah

Average customer rating:
10 10 (17 reviews)

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Maureen from Scarborough
Maureen from Scarborough
2 reviews Toronto, ON
10/10

Stair Lift

From our first contact with Stannah Canada, to schedule a visit, we received excellent service. Christy came to our home and explained the Stair Lift options so thoroughly and professionally, we felt very comfortable with the product and with the Company's experience in this industry. Christy helped us on all our questions and concerns and was wonderful to work with on this decision. We were kept well-informed by the Office on the installation date, which we very much appreciated. Kyle installed our Stair Lift and did a truly amazing job! Kyle is knowledgeable, professional, exacting and really pleasant to have in our home. Kyle demonstrated all features and ensured that we were comfortable before completing the visit. Kyle was so careful and courteous with our home and left it in such great condition! We are so pleased with the Stannah Canada Team, and highly recommend Stannah to anyone considering a Stair Lift. Thank you, Stannah, for making this experience so comfortable and for providing such an excellent product and outstanding service!

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Company Response

Maureen, we are very thankful for your feedback on your Stannah experience. From the first conversation through demonstrating how your new Stannah stairlift operates, we take great pride in ensuring our customers are cared for like family. All the best to you and thank you for choosing Stannah Canada.

Michael B Murray in Mississauga
Michael B Murray in Mississauga
3 reviews Mississauga, ON
10/10

Stairlift installation

Bradley installed a straight chairlift and did an excellent job. He explained everything and made us try it to make sure we would not have any problem to use it. He cleaned everything before he left.
We certainly would recommend Stannah to our friends.

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Company Response

We appreciate you taking the time to provide feedback on your customer experience and thank you for your kind words of recommendation. Thank you for choosing Stannah Stairlfts!

Gerald in Toronto
Gerald in Toronto
1 review Whitchurch Stouffville, ON
10/10

chair lift to basement

Installer, Kyle, was patient, knowledgeable, and neat. He quickly set to work upon arrival. He did not take a break and worked four hours straight to complete the job. Upon completion, he explained the operation of the unit and answered all our questions.
He was polite and sincere...

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Company Response

Thank you Gerald! Ensuring that our customers are happy with their new stairlift and completely comfortable operating the chair are always our priority. Thank you for choosing Stannah Stairlifts - we wish you all the best.

dave in Markham
dave in Markham
1 review Markham, ON
10/10

Curved Stairlift installed

We purchased a curved stair lift for our 84 year old Mother and everything from start (Jim in sales) to finish was fantastic and as promised. I would highly recommend Stannah Canada to anyone looking for a stair lift.
5+ Stars Great work.
Dave D. Dundas Ontario

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Company Response

Thank you for your feedback Dave! We are thankful that you chose Stannah for your mother's stairlift and are pleased that you are all very satisfied customers.

Private User
Private User
1 review Toronto, ON
10/10

curved stairlift

Felipe installed our stairlift; very professional, efficient and helpful, explained everything very well after installation. Very personable and experienced in the trade. Very satisfied. He offered to answer any further questions if we need help after installation.

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Company Response

We are very grateful for your feedback. Felipe is the best in the business and we are pleased that you are very satisfied with your Stannah stairlift. Please do not hesitate to contact us at any time and enjoy your Stannah.

Darlene in Fort Erie
Darlene in Fort Erie
1 review Fort Erie, ON
10/10

Chair Lift Service

A recovery is a journey that begins with that first crucial step. And when my husband sustained a life altering medical condition our home was transformed overnight by walkers and wheelchairs and bathtub lifts. But one of the most daunting was five stairs to doctors appointments and life outside the house and freedom. The Stannah Chairlift has provided this and more. The representatives and staff worked closely with our personal unique situation and provided a timely solution. The technician who did the actual installation was courteous and prompt and the installation took a little over 2 hours to complete. He then explained the the entire setup and addressed any questions we had.
All my husband and I can say is thank you, thank you, thank you..
You rock Stannah Chairlift

1 of 1 people found this review helpful.
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Company Response

On behalf of the entire Stannah Canada team, we thank you for your wonderful feedback. Being able to assist your husband with his recovery by providing a Stannah stairlift is our daily mantra. We wish you all the best and thank you again for being a valued Stannah customer.

karensturk
karensturk
1 review Milton, ON
10/10

Stair glide

The installation was great. The work was done promptly and cleanly.
The info given was helpful too.

1 of 1 people found this review helpful.
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Company Response

Karen, thank you for taking a few minutes to provide your feedback. We are please to hear, as always, that your stairlift installation met your expectations. All the best.

Ralph in Markham
Ralph in Markham
1 review Markham, ON
10/10

Chair lift

I read the reviews about Stannah and they were very good. I read reviews about another company and the reviews were terrible. The tech who installed my chair lift made sure that the installation was perfect and that I understood all operational aspect of the chair lift after the install. All questions I had about the install were answered to my satisfaction. The tech was very professional and knew his product well. I would highly recommend Stannah to anyone.

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Company Response

Thank you Ralph for your recommendation and fantastic review. Our Stannah certified technicians take great pride in their work and we are pleased that you are enjoying your new Stannah stairlift. We wish you all the best!

Happy Stannah customer in Markham
Happy Stannah customer in Markham
1 review Markham, ON
10/10

Excellent product and service!

Christy did a great job advising us about the stairlift - she's extremely knowledgeable and obviously passionate about the quality of the product - and rightfully so as the stairlift is well designed and a great mobility aid. We received a lower quote from Acorn but weren't happy with the width of their rail (and it only charges at the top and bottom), and the 90 degree angle of the chair at the top of the stairs. The Stannah stairlift uses a vertical rail (less unsightly and dust-catching), charges anywhere on the rail, and angles diagonally at the top of the stairs so there is no gap you're at risk of falling through. Also we were able to choose the colour (Acorn comes in one colour) - the chair is actually quite elegant. Stannah also has a buy-back option and advised us that you can receive a discount if you are a CARP member. Excellent product, excellent service! We're very happy with our Stannah stairlift!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to share your experience with Stannah Canada. We aim to provide a best in industry customer journey for our clients and are thrilled that you are very happy with your Stannah stairlift. All the best!

Nick
Nick
1 review Markham, ON
10/10

Custom Stairlift

Great experience. Got a few quotes and Jim and his company stood out as knowledgeable and professional that it a was an easy choice to make to go with them. The stair lift was delivered as promised - on time and exactly what was ordered. Installation was completed on time and they cleaned up after themselves.

1 of 1 people found this review helpful.
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Company Response

Thank you Nick. We take great pride in assuring that our customers have an outstanding experience when purchasing a Stannah stairlift. Providing a superior product is our promise to all of our clients. Enjoy your Stannah!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stannah

Stannah is recognized around the world as the company that brings freedom, independence and a strong sense of safety back to anyone who has difficulty overcoming the challenges posed by the stairs in their home. Indoors and outdoors, around the world there are more Stannah stairlifts in place than any other brand.

Ever since Stannah was established as a family-owned company almost 150 years ago, we have been committed to quality craftsmanship. Safety, reliability, and value are the tools of our trade, while you, our customer, are our primary focus. We want you to understand and enjoy freedom, independence and the inescapable feeling of pride that comes from being the master of your home.

CATEGORIES
Elevators, Lifts & Ramps Installation & Service
PRODUCTS
Stairlifts, Stair Lifts, Chairlifts, Chair Lifts, Stairglides, Stair Glides
SERVICES
Sales, Service, Installation of Stannah Stairlifts
BRANDS
Stannah
WEBSITE
https://www.stannah.ca/
MEMBERSHIPS
CARP Approved, CAOT, BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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