Garaga Toronto

Garage Doors & Hardware
62 Hazelton Avenue Old Toronto ON M5R2E2
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

8%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Garaga Toronto

Average customer rating:
0 10 (1 reviews)

Sort by

Paola Rendace from Toronto
Paola Rendace from Toronto
4 reviews Toronto, ON
0/10

Garaga Door Surface Rust With No Warranty 3 Years Old

Purchased a Garaga Garage door from Dodds on July 11, 2015. On June 16, 2018 while washing my garage door with liquid soap and mitt which i use to wash down my vehicles, I noticed surface rust on two different location one by the door handle the other on the far left side second panel. I sent pictures and a letter to Dodds which was the distributer of the "Garaga" door. I finally had a Represtetive from Dodds arrived at my house and inspect the surface rust on August 8, 2018 the rep. says he will notify his superior and I will be notified if the Panel of this garage door will be approved. After numerous phone calls and emails I finally recieved a response on September 13, 2018 stating I will not be approved. The rep. says to me that because of our Canadian winters I might of used to much salt on the driveway or I used an abrasive material on the door, which caused the surface rust only on the second panel. My door has four panels. I did not use alot of salt or used an abrasive material to clean my door. In the end, Dodds will be mailing me a touch up paint to cover the surface rust. Garaga states that when the rust has penetrated through the door I will then be considered for warranty, in the mean time I have to paint the rust spots, we all know rust never sleeps and it will continue to spread and affect other panels. I will definetly not buy another Garaga brand or advise anybody to purchase there products do to poor customer service and by advertising a lifetime warranty on a product that suits there criteria. Took over 3 months to determine a solution that will benefit Garaga and not the customer.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Garage Doors & Hardware pros in Toronto?