My Fireplace

Heating & Air Conditioning
London ON N6L 1C7
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

66%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for My Fireplace

Average customer rating:
9.4 10 (17 reviews)

Sort by

Tanya
Tanya
7 reviews London, ON
10/10

Air Conditioning / Furance Repair

During one humid night our a/c stopped working, we called COAD the following morning and they were there within 45 minutes. Jeff came and looked at the furnace and air conditioning unit and determined the problem. He explained the issue thoroughly and fixed the issue. He was extremely professional and helpful.

I highly recommend COAD, and if you can chose your technician - get Jeff!

Approximate cost of services:
$280.00
Was this review helpful?
Dave from London
Dave from London
6 reviews London, ON
8/10

Thank you, Ian

I recently had a new air conditioner system installed in my house but the next day my washer and dryer would not work. My Fireplace sent Ian M. over to find and fix the problem. Ian worked diligently until he discovered and resolved the problem with the electrical panel. I would recommend Ian for his commitment to resolving the problem. Ian is an asset to My Fireplace and they are lucky to have such a great employee.

Approximate cost of services:
$0.00
Was this review helpful?
Kim in London
Kim in London
1 review London, ON
10/10

Hot water tank

Jeff was great at trouble shooting the malfunction of Hot Water tank. I would definitely recommend him as anyone's service tech. He was also great at explaining the problems without technical jargon.

Approximate cost of services:
$0.00
Was this review helpful?
hershey in Saint Thomas
hershey in Saint Thomas
1 review Saint Thomas, ON
10/10

Had a humidifier installed on our furnace.

Such a nice and capable young man came to install our humidifier. We were really pleased with him and his no fuss no muss service. So willing to answer our questions and explain how to use and maintain the new humidifier. Your price was satisfactory compared to others we checked out.

Approximate cost of services:
$625.00
Was this review helpful?
Cal in Ingersoll
Cal in Ingersoll
1 review Ingersoll, ON
10/10

Furnace repair

Your field tech Jeff arrived on time and replaced our thermostat he also had a brief look at our Lennox furnace and found two problems that could effect the operation of the furnace. He was very informative and professional.

thank you,
Cal

Approximate cost of services:
$196.62
Was this review helpful?
Walter Ferguson from Komoka
Walter Ferguson from Komoka
4 reviews London, ON
10/10

New AC unit

My fireplace came out and assessed my needs and then the installer, Sam, came out to make sure that the work could be done. He answered all my concerns and was more than happy to make sure that the job was completed properly and to my satisfaction before leaving the premises.

Approximate cost of services:
$5,000.00
Was this review helpful?
Alf Neuman
Alf Neuman
6 reviews London, ON

First Review

9/10

Fireplace, AC, Furnace, Hot Water Heater

I purchased tankless water heater and a few things from this company. the first water heater they installed didn't work. however, they came for servicing within one hour each time i called. eventually they replaced the faulty water heater with a new one. they were very good to deal with.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My Fireplace

Customer satisfaction is our top concern. Our certified technicians have been professionally trained by the manufacturers of the products we sell and remain updated on the latest home comfort products. My Fireplace is southern Ontario's leader in heating and air conditioning. Located in London, Ontario, the certified technicians at My ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in London?