My Fireplace

Heating & Air Conditioning
London ON N6L 1C7
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80%

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Reviews by rating (past 12 months)

Reviews for My Fireplace

Average customer rating:
9.4 10 (17 reviews)

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dougwh
dougwh
0 reviews London, ON
3/10

Fireplace repair and cleaning

Get a second opinion for both technical issues and price. Had my fireplace repaired and cleaned by another co. for less than their quote for price of the part. Basically wanted to sell me something new and from what I can tell, provided completely misleading info. re. my unit.

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Private User
Private User
Private User reviews London, ON
10/10

Gas fireplace insert

Excellent service: from quote provided by Dan Sadler, to setting up installation with Nick North, to the installation by Corny W. and his co-worker. The installers arrived on-time and everything went smoothly and much quicker than we expected. 10 out of 10 for sure!

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John in London
John in London
2 reviews St. Thomas, ON
10/10

AC Repair

Showing me what the problem was. Went over age of equipment and the problem. Explaining our options. Although not really what we wanted to hear. Thank you for amazing job.

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Private User
Private User
Private User reviews St. Thomas, ON
10/10

Furnace, tankless water heater & A/C

My Fireplace sent 4 employees & work was all completed in one day. Left house clean & undisturbed. Great staff
Would highly recommend this company. Service above and beyond my expectations.

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John in London
John in London
2 reviews St. Thomas, ON
10/10

Exceptional Service

I had Jeff kntk my home to disconnect a gas dryer. In doing so found out a couple gas connections needed tightening. Thank you Jeff for the watchful eye and professionalism kn dealing with this.
Also answered my questions in regards to the type of thermostat that would work for my dated system.
As a former employee for Roy Inch & Sons, Service Experts. I choose COAD because they are local and the pricing was reasonable.
Thank you to Jeff and CIAD Staff for the amazing service. Will have you on speed dial.

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Private User
Private User
Private User reviews London, ON
10/10

Furnace and Air Conditioning replacement

It was time to replace our furnace and air conditioning equipment. The entire My Fireplace team was great to work with. Concise product descriptions and options and no pressure sales. The installation team was on time to begin, did a terrific installation job with no mess or disruption. I would not hesitate to reccomend them.

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cool/heat in London
cool/heat in London
0 reviews London, ON
10/10

air cond. repair

Jeff ...from Coad's in St.thomas came out to our house and repaired our air conditioner.I couldn'r have asked for better service.He was also very polite and saved us buying a new unit.

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LInda B in London
LInda B in London
1 review London, ON
10/10

Fireplace installation

Replaced an existing fireplace with a Kozy Heat Chaska. It looks fantastic - very realistic, nice log set.
Installer Nick was great - explained everything about the fireplace and left the room tidy!
Thanks

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kathy in Saint Thomas
kathy in Saint Thomas
1 review Saint Thomas, ON
10/10

check-up - fireplace and furnace

Jeff came to my house within the time frame and immediately got to work after introducing himself. He was fast and efficient and I barely noticed that he had finished looking at the furnace and onto the fireplace. Very thorough, very clean, very accommodating. He even turned all of the basement lights off....impressive! Thank you very much Jeff.

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Diane in Toronto
Diane in Toronto
1 review Toronto, ON
10/10

Fall Service for furnace and gas fireplace

John, the service technician , arrived at my door promptly at 8am this morning , November 22, 2018. He was warm and friendly as well very efficient and thorough. I was having a very sad morning as it will soon be a year that my beloved husband passed away. He was warm and comforting . He explained thoroughly everything he did . He went outside the " job' description by warning me that my driveway was sheer ice and very slippery and he gladly put salt on the driveway and sidewalk for me. He also helped me replace the batteries in the fireplace remote control.
Thanks to his kindness, he made it a much better for me ! Thank you, Diane M

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More about My Fireplace

Customer satisfaction is our top concern. Our certified technicians have been professionally trained by the manufacturers of the products we sell and remain updated on the latest home comfort products. My Fireplace is southern Ontario's leader in heating and air conditioning. Located in London, Ontario, the certified technicians at My ...
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