I have never posted on here, but often look at reviews on here. However, I felt I had to post this review .
We had some trouble that we needed help with, and we looked on homestars to find someone. Restoration 1 Vaughn ranked high, so we decided to give them (and a few other highly ranked people a call). While we had to leave a message for the others (on a Sunday), Benny picked up the phone right away, and assured us he would be in our house in 20 mins. He was there in 19 mins! From the start, he was an absolute pleasure to deal with. In a highly stressed situation, he made us feel at ease and his demeanor was actually calming to us.
He did a great job in fixing our problem, right through to the end of the job. That was a year ago. I had refrained from posting a review on here to actually see if there would be any issues once the job was completed, and more importantly, if there were issues, how they would be handled, and if he would hold true to his 1 year warranty.
We did have a slight issue with a portion of the fix that one of his contractors did. This was the true test to see if Benny from Restoration 1 would still be the nice guy that he was when he first got the job. We were very pleased to see that he infact did hold true to his warranty, and had his contractor come out and touch up the small deficiency that had occurred through the year. Benny is a stand up guy with great ethics. He is very calm and collected in a stressful situation, and will be a great help if you need his services.
best of luck!