We had a new furnace and a/c installed when we purchased our house in 2012. The a/c stopped blowing cold air a few years later (June 2017) and the original installer would not warranty their work. We submitted a request through homestars.com and a number of companies including Home Climate Pro contacted us. We chose Home Climate Pro after checking references and also because Christine was very friendly on the phone. Matt quickly diagnosed the problem (which I would describe as a poor original installation job) and repaired it which required replacing the coil in the furnace as it had been badly damaged during the original installation. Very friendly, clean, and have recommended Home Climate Pro to multiple people since.