Preferred Plumbing Solutions Inc.

I asked Preferred Plumbing Solutions Inc. to rectify the retrofit installation of my shower faucet that was performed by another plumbing company. My attempt to get the previous plumber to rectify his work to my satisfaction turned out to be a futile exercise.

Raphie from Preferred Plumbing and his team are very professional over the phone as well as in person. Raphie and Ron did the work for me. Before they proceeded, they thoroughly explained what needed to be done and if I didn't want to proceed, I was going to be charged just $49 for the service call. Raphie provided a total estimate to do the work which is not based on an hourly rate.

The work that was done by Preferred Plumbing is more professional. I'm completely satisfied and it didn't bother me that I had to pay extra to get my shower faucet looking the way it should be.

I recommend Preferred Plumbing Solutions Inc to anyone who wants to be treated fairly and get professional results.

We had a leaky faucet which needed to have the cartridge replaced. It was also discovered that we had a very slow leak in our cold water pipe so that was replaced at the same time. I felt there was some pressure to commit to doing the work that day and there was definitely an attempt to upsell.

Hooked up kitchen plumbing, installed facet and garborater, installed water line for refrigerator. Daniel came out and assessed the scope of the work. Gave me a detailed description of what will be done, we agreed on price and he Proceeded to do the work, cleaned up. It was approximately 1/2 days work. Very pleased in dealing with Daniel.

A rush of water came from under my sink, and as a result, I called Preferred Plumbing Solutions to come and do the repair. I called that evening, and received a call back within 10 minutes.

An appointment was made for the next morning. The plumber assessed the situation, and determined that a new kitchen faucet and two shut off valves were required. Having assessed the second sink, the decision was made to go ahead with the same repair, to avoid any future issue that could well be imminent. (It should be noted that it was initially recommended to only replace the shut off valves for this sink, but after some discussion, I decided to go ahead with replacing the kitchen faucet as well.)

The plumber did an excellent job on the repair. He was organized and neat and we are very happy with the work.

Raphie was amazing. He came over and inspected a situation in our laundry room that did not have an easy and obvious solution. Raphie was courteous, knowledgeable and on time. I highly recommend Preferred Plumbing for everyone's plumbing needs.

Arrived on time, a pleasure to deal with, got the job done quickly and efficiently!

Daniel from Preferred Plumbing was efficient and professional. He snaked the drain, changed some defective parts and sink is draining perfectly again. Daniel diagnosed that the dishwasher was not repairable (it is 17 years old). My only criticism is that the cost of diagnosing dishwasher seems high - $289 to determine it can not be fixed. All in all work was good and I will use Preferred Plumbing if I have plumbing problems in the future.

The plumber who was sent was very knowledgeable and pleasant. He came right away. He quickly fixed the leaky valves. But, identified that quality of most of the valves was poor. He identified that the clog in the toilet was caused by building materials being dumped into the toilet where they solidified 25 feet down. They were able to run an industrial strength snake to clear it. After the clog was repaired, they offered to review all of the fixtures in the house to assess near term problems. Because the toilet was an undesirable style, we asked them to replace it as well. They did all of this work on a Friday afternoon. The work and the staff was very much appreciated. I completely and totally recommend this plumbing team!

The plumber identified the problem and fixed the drip! Great job we really appreciate the hard work and quick service!

Our basement shower had not had hot water for years. PPS was quick to respond and send Daniel out. Within minutes he identified problem and quickly fixed it.