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Plumbing
Preferred Plumbing Solutions Inc.
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97%

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Reviews by rating (past 12 months)

Reviews for Preferred Plumbing Solutions Inc.

Average customer rating:
9.8 10 (29 reviews)

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Ben
Ben
5 reviews Toronto, ON
10/10

Great job

I called Raphie at Preferred Plumbing to do a new install. The quote came in immediately and the work was arranged and installed in a very timely fashion. We were very impressed with their work ethic and expertise.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to post this review. We truly appreciate it!

1Sarooney#1 in Markham
1Sarooney#1 in Markham
1 review Markham, ON
10/10

Plumbing

Just had my 2 old toilets removed and 2 new Toto toilets installed by Preferred Plumbing Solutions.
It's been the best experience with trades that I've ever had.
They arrived on time, were organized, very polite and tidy, quiet and unobtrusive, informative, and clean.
They cleaned up after themselves and left my home clean without any sign of a plumber having been there, except for my 2 beautiful toilets newly installed.
Very professional. I highly recommend Preferred Plumbing for anything plumbing needs.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to post this review. We truly appreciate your continued business and loyalty!

wilson
wilson
3 reviews Richmond Hill, ON
10/10

Kitchen drain system redone and basket strainers replacement

Raffy and his team are true professional. Responsive to calls/emails. Quick and accurate diagnosis and provide multiple alternatives to choose from with pros and cons. Work was done in a professional manner and they cleaned up after work completed. There was a small issue noticed after the work was done and they left the site but they quickly made arrangement to rectify the problems. Extremely happy with the service and will not hesitate to recommend them to others needing plumbing services, big or small.

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Company Response

Thank you Wilson for taking the time to post this review. We truly appreciate your business and look forward to providing plumbing services for you in the future.

YB in Thornhill
YB in Thornhill
1 review Markham, ON
10/10

Shower Issues - taken care of!

Raphie and his team have been unbelievable to work with! Always on time, professional, and above all else honest!

I had a faulty diverter in my shower which had started to cause a small leak issue. Raphie not only identified the issue, but also took the honest approach of having me confirm whether the parts were under warranty (which they were) and instead of charging me for the parts, came back to install the new parts at what amounted to a significantly reduced price for me. When the new part proved to also have an issue, he was able to troubleshoot and cover the additional repair as part of the warranty.

I would highly recommend Raphie and Preferred Plumbing to anyone, and hope that the next time I have him in, it's for renovations instead of taking care of a faulty piece of equipment!

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Company Response

Hi Yoel, Thank you very much for taking the time to post such a nice review. We truly appreciate your continued business and loyalty!

Tori in Toronto
Tori in Toronto
7 reviews Toronto, ON
10/10

Emergency Work - Frozen/Burst Pipe

We returned from vacation to find that we had no water service in our home. Preferred Plumbing has done work in our house before, and we called Raphie late on a Saturday night. He was here until after midnight. He worked tirelessly and quickly found the burst pipe. Raphie also discovered that the reason for the pipe burst was insufficient insulation surrounding the pipe, and also determined that the shutoff valve to our outside faucet had been drywalled over. Without this information, we risked having this problem again. Raphie not only got our water running again, he also recommended a restoration company to clean and ensure that the area was mould-free and insulated properly to prevent this issue from recurring. He came back to re-inspect the pipe once the first phase of the restoration work was complete and relocated the shutoff valve to a more accessible place. Raphie also followed up the next day to ensure that all was well. Raphie is knowledgeable, trustworthy, and explains everything very clearly. He is an excellent plumber and he helped us immensely. He and his workers have always left our workspace clean and in great working order. Thank you, Raphie!

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Company Response

Thank you very much for taking the time to post such a lovely review!!! We are lucky to have customers like you!!
Thank you very much for your continued business and loyalty!!

Lisa
Lisa
1 review Toronto, ON
10/10

Plumbing-pipe relication

They were efficient, polite and explained everything very well. And the price was very reasonable.

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Company Response

Thank you for taking the time to post this review. We truly appreciate your business.

Risa H.
Risa H.
3 reviews Markham, ON
10/10

Bathroom drain repair and cleaning

They came when we asked...were on time and professional. They worked as quickly and efficiently as possible, discussing any unforeseen costs as we went along. Final costs were all expected. Once it was all completed, the space was left spotlessly clean! Highly recommend.

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Company Response

Thank you very much Risa. We appreciate you taking the time to post this review. We are very glad to have such a pleasant and friendly customer.

Caroline
Caroline
1 review Toronto, ON
10/10

Master bathroom leak

Was recmommended by a colleague about Raphie. We are extremely satisfied with his quick response, Azi’s quality of work, on time as promised workmanship. Looking forward to continuing to use service provided by Raphie and his team. Thank you Raphie and Azi. By far the BEST team we have worked with.

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Company Response

Hi Caroline, thank you very much for taking the time to post this review. We truly appreciate your business.

philipmund
philipmund
1 review Toronto, ON
10/10

Fixing back up problem

Fixing back up problem.
Preferred plumbing solutions, fixed a problem that others have not been able to fix. He resolved a big issue within three hours.

Excellent service along with an excellent personality.

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Company Response

Thank you for taking the time to post this positive review. It was a tough and dirty job!! We are glad that our constant strive for excellence is being valued by our clients.

curtvoisin in Toronto
curtvoisin in Toronto
2 reviews Vaughan, ON
10/10

Master Bath Renovation

Raphie is awesome to work with. It's not too often that you meet someone that is not only willing to quote you on the job but is also willing to spend the time to educate and make recommendations.

The other thing that I enjoy about Raphie is that prepared a very clear scope of work and uses technology to easily facilitate the booking and scheduling process. We had other plumbers come and quote but Raphie immediately stood out from the rest.

My wife and I would highly recommend him to anyone.

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Company Response

Thank you very much Curtis. We truly appreciate you taking the time to write such a thorough review. We like to make sure our clients are receiving the highest quality of work and customer service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Preferred Plumbing Solutions Inc.

Preferred Plumbing Solutions, Inc History
***
Started in 2011 by Master Plumber Raphie Konsker, Preferred Plumbing Solutions, Inc (P.P.S.) is a service-based company that takes pride in its work. P.P.S. is committed to doing great work and offering superb service to all of our customers. We are constantly training our office staff as well as field operatives with Customer Service seminars and interactive workshops. We are always learning the latest technical advancements in the Plumbing Service Industry. We have a 3 tier integrated software that organizes our schedule and customer base, which allows us to operate with the highest efficiency. We are based in Thornhill and proudly provide service anywhere in the GTA. (**EXCLUDING** Brampton, Mississauga, Etobicoke)
***
Our Certifications

P.P.S. holds a master license in plumbing and a Red Seal certificate. With our Red Seal certificate, we are able to practice plumbing anywhere in the Country.
***
Residential Services We Provide

Preferred Plumbing Solutions provides a variety of residential services to our customers including:
Water distribution pex pipe upgrades
Noisy pipe fixes
Water supply optimization
And much more
***
Commercial Services We Provide

In addition to the mentioned Residential services we provide, Preferred Plumbing Solutions also provides commercial services including:
Drain cleaning
Supply and installation of pressure assisted toilets
Plumbing modifications

CATEGORIES
Plumbing
PRODUCTS
Toilets, kitchen faucets, bath faucets, shower faucets, laundry faucets, lavatory faucets, kitchen sinks.
SERVICES
Residential Services *** Preferred Plumbing Solutions provides a variety of residential services to our customers including: *** Shower faucet Repairs/Toilet Repairs and Replacements/ Valve replacements and upgrades/ Food Disposal units/ Water distribution pex pipe upgrades/ Noisy pipe fixes/ Water supply optimization/ And much more *** Commercial Services In addition to the mentioned Residential services we provide, Preferred Plumbing Solutions also provides commercial services including: *** Drain cleaning/ Supply and installation of pressure assisted toilets/ Plumbing modifications
BRANDS
MOEN, RIOBEL, AQUA BRASS, TOTO, RUBI, GERBER, AMERICAN STANDARD, GROHE, HANSGROHE, ELGER, INSINKERATOR, BLANCO, FRANKE, DURAVIT, PRICE PFISTER, KINDRED, DELTA, BRIZZO. NICOLAZZI, BELANGER, EMCO, WALTEC.
SPECIALITIES
Trouble shooting leak repairs.
WEBSITE
http://preferredplumbing.ca
YEAR ESTABLISHED
2011
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque and cash,
LICENSES
Metro License P22744, T95-4183889
MEMBERSHIPS
Ontario College of Trades.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades Certificate of Qualification
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
4, 6, 8 or 12 months. Specific services come with a life time warranty.
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