Preferred Plumbing Solutions Inc.

Needed faucet replacement , work was done efficiently and cleanly with the cost explained . Definitely would recommend and use again in the future.

Fast, given choices to meet needs and budget. Explained everything that would be done and options on how to solve the problem. Will be calling them again.

I called later in the day and was given an appointment for the next day. They called (twice) to check to see if I was okay and had everything under control until they could make it out there the next day. Daniel showed up on time and gave me several options to repair the issue. I was pressed for time as we were in the process of showing the house for sale - Daniel did a very thorough job and was finished in the time he said he would be. Clean up was great and problem was solved with a great warranty as well.

The service person came on time. He was polite, efficient and explained everything in great detail. Very professional and considerate. I would use this company again and recommend them without hesitation.

toilet replacement because of a leak to basement ceiling.
Ron the plumbing tech was very pleasant and professional, explained with patience the options and did the job very well.

Remediation project required all plumbing to be brought back to code and capped where required.

They are a great company

I have no qualms about the skill and workmanship but - for a rather simple job that would have taken one person about an hour to complete I was charged an outrageous sum of $559 including tax. I feel this is a complete rip off.

I was dumb enough to reluctantly approve the job when I was faced with a call-out charge of about $50 plus tax, plus not knowing what another plumber would have charged, plus the convenience of having people on site with a job that needed to be done.

It is after the fact that when I witnessed what a simple job that would have taken just one person to accomplish on about one hour that I felt that I was completely ripped-off. and taken advantage of.

I have asked for a complete breakdown of expenses. Until the costs can be justified I can honestly state that I will definitely not recommend Home Stars nor Preferred Plumbing Solutions.

Great service great technician. Polite , neat , pleasant. Broke down all the different options very clearly and gave lots of options for different prices.
Had a great experience with them. Would definitely recommend

I initially called Preferred Plumbing Solutions for an urgent matter relating to water spraying out of my laundry room floor drain. I was able to obtain an appointment for the next morning. Ron and Daniel arrived promptly at the start of the appt window. They were able to efficiently diagnose the problem and explain how it could be resolved in layman's terms. They gave me a detailed breakdown of what the cost would be and also asked if there were any other issues that needed to be looked at.

As it happened, I had what I thought was a small leak in my kitchen sink. As it turned out, the plumbing under my sink was illegal and not up to code! (I had recently moved into this resale home). Again, they explained how the problem would have to be resolved and what the cost would be .

I was very pleased with the professionalism, courteousness, and knowledge of Ron and Daniel. They were extremely efficient in getting the work completed (same day!) in a timely manner. I would highly recommend their services.

I sent in a request for a quote. Preferred Plumbing got back to me within a few minutes. Spelled everything out without me having to ask a bunch of questions. Came when they said they were going to come. Gave me a quote before they started any of the work and finished it in the time they said they would. The invoice was to the penny of what they said it would be. Bonus points for the professionalism of the fellow (Daniel) who did the work.