Thank you very much Raymond for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.
Hello Sarit, thank you for your feedback. We are sorry that you were not satisfied with our services. We provided you with a lot of information regarding your issue. We asked you many investigative questions as well. You informed us that you had more then 5 other technicians in from different company's to try and isolate your problem. We then asked you if anybody else had suggested to cut open the water damaged mouldy wall where most of the leaking was present. You responded, NO. We then proposed that it would be a good idea to see what is behind the wall to effectively continue the process of elimination. We clearly communicated to you precisely what the cost would be and that we MAY or MAY NOT find something behind the wall.
All pricing was presented upfront before any work commenced. Only once you instructed us to proceed with the work, did we do so.
We then offered to inspect your other leak from your basement ceiling at NO additional charge. We also provided you with a $20 discount as requested even though you agreed to the upfront cost provided.
In the future however, we would strongly suggest that if you feel our pricing doesn't work for you, not to instruct us to proceed.
Thank you again for your business.
Thank you very much for your business. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.
Plumbing-Extremely Old Faucet Replacement
Thank you very much for your business and for taking the time to post your positive experience with us. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.
Thank you Menucha for your business and for taking the time to post your positive experience with us. We take pride in our commitment to excellence and are truly grateful that you enjoyed the experience.
Hi Daniel, thank you very much for taking the time to post this positive review. We truly appreciate your continued business and loyalty!!
Hi Alison, thank you for your feedback. Our Technician provided you with various options to meet you service needs. All pricing was presented upfront before any work commenced. Only once you chose a service option and instructed the Technician to proceed with the work, did he do so. In the future however, we would strongly suggest that if you feel our pricing doesn't work for you, not to instruct the Technician to proceed with the repairs.
Thank you agues for your business.
Hi Mir, Thank you very much for taking the time to post this review.
We are so happy that we were able to provide you with excellent service. You don't deserve anything less. We look forward to being able to provide you with quality service in the future.
Thank you Michael. We appreciate the years of loyalty you have shown us. We are very happy that we were able to provide you with the service that you deserve!
Preferred Plumbing Solutions, Inc History
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Started in 2011 by Master Plumber Raphie Konsker, Preferred Plumbing Solutions, Inc (P.P.S.) is a service-based company that takes pride in its work. P.P.S. is committed to doing great work and offering superb service to all of our customers. We are constantly training our office staff as well as field operatives with Customer Service seminars and interactive workshops. We are always learning the latest technical advancements in the Plumbing Service Industry. We have a 3 tier integrated software that organizes our schedule and customer base, which allows us to operate with the highest efficiency. We are based in Thornhill and proudly provide service anywhere in the GTA. (**EXCLUDING** Brampton, Mississauga, Etobicoke)
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Our Certifications
P.P.S. holds a master license in plumbing and a Red Seal certificate. With our Red Seal certificate, we are able to practice plumbing anywhere in the Country.
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Residential Services We Provide
Preferred Plumbing Solutions provides a variety of residential services to our customers including:
Water distribution pex pipe upgrades
Noisy pipe fixes
Water supply optimization
And much more
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Commercial Services We Provide
In addition to the mentioned Residential services we provide, Preferred Plumbing Solutions also provides commercial services including:
Drain cleaning
Supply and installation of pressure assisted toilets
Plumbing modifications
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Check us out on Youtube: https://www.youtube.com/channel/UCnfbwGIe5hWPV3miJ5LTLlQ/videos
