Over the years we've had a carpet cleaner or two in our home and this year following the floods in Toronto -a friend recommended Gord's Carpet Cleaning. I was really pleased with the service and found Gord himself to be a very kind, respectful individual. He took his time talking to me about the products they use and what they do which was particularily concerning given we had recently experienced flooding. His team arrived on time and eager to work. They took their time to ensure that our basement carpet would be restored to where it was prior to the flood. His prompt response to our needs in a time of crisis will not be forgotten and we will recommend him and his team to our friends for all their annual carpet cleaning needs. We were especially pleased when Gord reached out to us the following day to see if the work was done to our satisfaction. Thank you Gord!