Smart Movers Canada

I had the worst experience in my life moving my pool table. The movers were walking all over my carpet with their dirty boots. I asked them to remove their boots and they refused. I called their office and Tina told them to put runners. One of them was very upset and said they would charge me more if they had an accident. They treated my as if they were doing me a favour. I reminded them that I was paying for a service. Worst company ever.

Please DO NOT book this company! Not only did they quit half way during the move, they over charged us and threaten to hold our belongings if we didn't pay their estimated end time. The movers were slow and inexperienced; worst of all, could not speak English. Tina the secretary has no customer service skills. Horrific experience ever! We had to find friends to help the movers as they could not lift furniture into the truck as their ramp was broken! Ruined my first move experience. We were left to finish the move on our own. NOT PROFESSIONAL at all!! They did not use runners and left both properties in shambles. I will be reporting them to the BBB!

We recently had a moving with smart movers Canada. The service was excellent and fast. The movers were courteous, organized and respectful. I'm truly impressed with smart movers and it was a pleasure to work with them. We would recommend them to my friends and family.

We had storage unit which need to be moved ASAP. They came in less than two hours after I called them for help.Guys were very quick and really carefully with my furniture. They put all the furniture together in my new apartment very professional. Best thanks to Smart Movers Canada. We'll definitely recommend you and will call you again.

This mover is worst mover, we moved with this mover last month, they came on time but the way they moved things was terrible. They agreed that they will use runners at our from and To house to pick and deliver the items, but they DID NOT use, upon asking them to use runners they started arguing with me, that why do you need runners, you can clean it afterwards, upon insisting they used ONLY 2 runners just from main door to living room, screwing up floor at other rooms/ stairs. They DID not use blankets to wrap any of our item even GLASS was wrapped partially in the plastic wrap (most of other items were not even plastic wrapped, the team DID not had Scotch tape to tape wrapped items, one of the WORST mover. They damaged our furniture and when i asked for claim they asked for pictures which i sent and then after 2 weeks (after i sent couple of emails) they said they cannot give us claim as the items they did not damage. They are saying the items may of bad quality and were damaged before they picked them...... USE THEM AT YOUR RISK , VERY VERY BAD MOVERS......... DO NOT EXPECT COURTESY or CLAIM FROM THEM.

My experience with smart movers was excellent. Friendly, efficient, professional, prompt. I was amazed on how well they wrapped all my furniture. The movers took all the worry out of the move. I will recommend smart movers to friends and family. Many thanks and see you again someday!