I had the worst experience in my life moving my pool table. The movers were walking all over my carpet with their dirty boots. I asked them to remove their boots and they refused. I called their office and Tina told them to put runners. One of them was very upset and said they would charge me more if they had an accident. They treated my as if they were doing me a favour. I reminded them that I was paying for a service. Worst company ever.