Matrix Locksmith

The phone call was promptly answered and the arrival was arranged and timely. I was charged $45. for the service call - and when he looked at the lock said it would be $280. to fix. No new part - no new lock - just a simple fix of the existing lock. Total time - maybe 20 minutes. Could not accept Visa - only cash - although I wanted to pay Visa. He eliminated the hst which I would rather he not have done. Nice man - no identification and no marked vehicle that I could see. It was 7.30 on a Sunday evening - I live alone - big new back patio door. I did not question the price - I needed the door fixed. Seems very expensive and no explanation as to why $280.00 for a fix. Glad it was fixed - but not happy with the price. Did get a 3 month warranty - written on the receipt.

Further note - I did receive a phone call from the owner of the company after the review was posted, explaining that the person who came to the
house had been fired and apologizing for the poor service and apparent overcharge. He said he would have his area supervisor call me to arrange an appointment to replace the lock and refund some money. That person called and booked an appointment which was changed 3 separate times but he did show up, did replace the lock and some money was returned to me. So this company did try to make things right following the posted review. The owner called and asked me to post a follow up explaining what had happened.

I needed to replace a broken lock on my back door and so I called Matrix Locksmith, Dani arranged to come out shortly after my call; he came and efficiently put in a new lock. It was very convenient his immediate response, after calling one more company as I always research before , they said they can only arrive the next day , so I decided to go with Matrix Locksmith , the service was very efficient , quick and the price was reasonable . Thank you Dani!

replace of front door handle st plus new single deadbolt , the service was good and fast and reasonably priced , the locksmith that came to do the fix was very informative and quick and stuck to his quote , I appreciate the honesty .

Thank you Danny you were great amd very reliable when ot came to helping me with making new keys for the car. You really saved me. Thanks Again we will be in touch if something like this happens again which i hope will not.

Itay

I called Matrix locksmith and several other companies for a quote , as well as time availability , the locksmith from Matrix had answered my question most honestly with fix pricing without " starting from " Bull .... Dani the locksmith arrived exactly as scheduled did the job very professional and prompt , I would definitely recommend their services , good service with no bill surprises

me and my girl decided that we would like to have only 1 key for all 3 of our doors, as its very inconveniente to use 3 keys , we called Dani , I got his number from a friend , Dani came over explained us exactly what he is going to do and got to work , it was fast and affordable

We wanted to change the locks at the office and spend most time asking around and fishing information about
the pricing and also red lots of reviews , since we did not trust just anyone .
I think we were lucky to find Matrix Locksmith .
these guys are professional and straightforward exactly what i was looking for !
Just the perfect locksmith team , thank you

Chagef my 3locks at my home with great price . the guy was very smart and quick with some new info I learned . thank you I am recommending to work with Dani

Once again I have used Matrix locksmith's services , unfortunately to me i locked myself out of my house , lucky i had my phone on me , i called Dani for help, he came within 25 , opened me the door , with no mess nor damage , as always he is great !