1 review New Tecumseth, ON Joined 2017/06/26

10/10

NEW AIR CONDITION INSTALL FOR MY NEW HOME

Heating & Air Conditioning review in New Tecumseth

06/26/2017

Martino HVAC was amazing. They were able to come in quickly and install the AC. They ensured the install was thorough and took the time to walk through everything with us. They also took the time to explain how to save energy throughout the house. They were very fair in their pricing and also a great warranty. They explained all the work that needed to be done and how everything works afterwards as well. I feel confident in the work that was completed and am very happy with our new AC! Thank you! SHATHIYA SHAJEESRITHAR

Job Price

Approximate cost of services:: $2,599.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response

Hello Shathiya,

That is a great review that you wrote us.

We want to make sure that you are happy and comfortable with your purchase and the equipment. We also want you to know you have a great warranty and service provider should you need it in the future.

Thank you so much for taking the time to write this review.

We very much appreciate it.

sammwong in Vaughan

1 review Vaughan, ON Joined 2017/06/23

8/10

Air Condition

Heating & Air Conditioning review in Vaughan

06/23/2017

The sales team went above to win my sale as I was quoting around with various companies. The installation team was professional and timely. Small incident occurred with payment arrangements due to miscommunication but the company was able to come through on their promise. Had one service call since the installation and there was no hassle for their technicians to come in.

Job Price

Approximate cost of services:: $4,300.00

1 of 1 people found this review helpful.

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Company Response: At Martino, our goal is to always assist in finding the best solution for your space and budget! We are sorry to hear that there was any confusion. Customer service is very important to us, and we are glad to hear that everything was resolved. We will always be available for your service calls in the future, and appreciate your business.

M. Darling in Oakville

1 review Oakville, ON Joined 2017/06/22

10/10

Repair air conditioner

Heating & Air Conditioning review in Oakville

06/22/2017

The service provided by Martino HVAC was both professional and friendly The repair needed was clearly explained and completed on time as promised. I appreciated that they provided a four-hour window which they kept to. Both the technician and the office staff that I dealt with were very accommodating which I did appreciate I give this business a top recommendation!

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you for positive review! We believe that time and quality repairs are vital here at Martino HVAC! We always love to hear that our customers, and are glad that you had a positive experience with us, and appreciate the recommendations. Have a fantastic day!!

Marina in Vaughan

2 reviews Vaughan, ON Joined 2017/06/22

9/10

Balancing of Furnace/Air Conditioning

Heating & Air Conditioning review in Vaughan

06/22/2017

I would like to express my thanks for the professionalism of Martino HVac for work done at my home. They were precise and on time for my scheduled Appt. I would definitely refer their services to friends and family.

V Cardone

Job Price

Approximate cost of services:: $0.00

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Company Response: Hi Marina,
Thanks so much for sharing your experience with Martino! We are very pleased to hear that you had such a positive experience with us, and that you you were pleased with the work that we have completed in your home. It means a great deal to us that you would refer our business to your family members and friends. Thank you again for choosing Martino HVAC.

Private User

Private User reviews New Tecumseth, ON Joined 2017/06/22

10/10

A/C Unit Goodman

Heating & Air Conditioning review in New Tecumseth

06/22/2017

Martino HVAC was great from beginning to end. The sales guy Adam Saunders was great and informative and helped us out with choosing the right unit. The installers came and installed unit with no problems. Very fast and efficient. I recommend Martino HVAC for anyone needing a A/C or Furnance!

Job Price

Approximate cost of services:: $2,500.00

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Company Response

Thank you for sharing your experience with Martino HVAC! It is important to us that our customers are educated to ensure they know exactly what kind of products and services they are receiving.

We always enjoy hearing that our customers are happy with their services, and appreciate the recommendations. Enjoy your new installation!

Aldo Sacco in Toronto

1 review Toronto, ON Joined 2017/06/21

10/10

Service

Heating & Air Conditioning review in Toronto

06/21/2017

My experience was great. I contacted Martino to diagnose and repair our 5 year old air conditioner. The technician arrived the following day. He was professional, courteous, friendly and took the time to explain what the problem could be and in no time he resolved the problem. The best experience I have had with a technician. I would highly recommend Martino.

Aldo Sacco

Job Price

Approximate cost of services:: $445.00

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Company Response

Hey Aldo Sacco,

It's so good to hear about your experience with us!
We couldn't be happier knowing your best experience you've had with a techinician has been with our company. Thank you! And thank you also for willing to recommend Martino's to your friends and family. We really appreciate it!

As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your name and address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

Elaine Smyk

1 review Vaughan, ON Joined 2014/01/14

10/10

Great Service and Company

Heating & Air Conditioning review in Vaughan

06/20/2017

Martino HVAC was amazing. They were able to come in quickly and install the AC. They ensured the install was thorough and took the time to walk through everything with us. They also took the time to explain how to save energy throughout the house. They were very fair in their pricing and also a great warranty. They explained all the work that needed to be done and how everything works afterwards as well. I feel confident in the work that was completed and am very happy with our new AC! Thank you!

Job Price

Approximate cost of services:: $3,400.00

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Company Response

Hi, Elaine!
We're glad that our staff was knowledgeable and took the time to go through everything with you. It means a lot to us that you trust us with our work and our products.

As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

Mel in Milton

1 review Milton, ON Joined 2017/06/19

10/10

New A/C

Heating & Air Conditioning review in Milton

06/19/2017

I met Adam Saunders of Martino HVAC at the Zoomer Show. I was interested in purchasing a tankless water heater. Before that I asked for an A/C tune-up. It turned out that I had a gas leak. Worse still, my A/C used the old Freon gas. So instead of the water heater I ended up buying a new A/C. Adam was very helpful along the way and provided useful tips and practical advise through the purchase and installation. The installers (Keith & Kevin) were patient, professional and very neat in their job. In due time, I will be getting my water heater from Martino HVAC for sure.

Job Price

Approximate cost of services:: $5,538.13

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Company Response

Hi, Mel!
We're happy to know that Adam, Keith and Kevin did such an amazing job with helping you with everything! Thank you for choosing to be a returning client with Martino HVAC.

As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

Private User

Private User reviews Toronto, ON Joined 2017/06/19

10/10

HVAC service

Heating & Air Conditioning review in Toronto

06/19/2017

Martino HVAC were the people who installed my furnace and AC in my new home. I have stayed with them for the part 7 years for the annual maintenance and protection plan. They are always courteous and prompt, and very accommodating at finding a time that suits my schedule. I like that I am dealing with a small family business and feel like a client instead of just a number with the bigger businesses. I've only had one problem with my AC unit in that time, it was resolved promptly and covered by the plan.

Job Price

Approximate cost of services:: $300.00

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Company Response

Hello :)
Thank you for continuing to be a returning client of Martino's! We're happy to know that we've been consistent with ensuring to meet your needs, and always accomodating you based on your schedule. We appreciate your loyalty!

As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already!

Please ensure to include your name and your address on the email thread and if possible... a print screen of your review (or copy and paste) as this one is showing, "private user" so I'm not able to identify you.

Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

Jude Pereira from Markham

3 reviews Markham, ON Joined 2014/08/01

10/10

Excellent Team

Heating & Air Conditioning review in Markham

06/19/2017

Excellent and Professional Service. The team called when they knew they were going to be late, and in addition, they let me know when the technician was on his way.

Job Price

Approximate cost of services:: $300.00

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Company Response

Hello, Jude!
I'm glad our team communicated with you and kept you posted! Thank you for your patience and understanding in regards to our team running late. We really appreciate it and we're glad to know regardless of that matter, you're still happy with our excellent and professional service provided.

As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

Martino HVAC

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