Star Alliance Heating & Cooling Inc.

Heating & Air Conditioning
77 Steelcase Rd West Markham ON L3R 2S5
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Heating & Air Conditioning
Star Alliance Heating & Cooling Inc.
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97%

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Reviews by rating (past 12 months)

Reviews for Star Alliance Heating & Cooling Inc.

Average customer rating:
9.9 10 (35 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

New Lennox Merit AC and Elite Furnace for 3100 sqft home.

We had equipment and services with another company for over a decade but decided to look around for a better quote. We contacted about 6 other companies up. Star Alliance gave us the best price. This was the first time we dealt with a new company, so we were apprehensive especially my husband. I spoke to Jackie for the purchase and Jason and his guy for the installation of both the Furnace and AC. The furnace was only about 1hr late on delivery due to high volume of orders placed that week (June 7th) but we were very happy it came in on the date it was arranged. I decided to order my own 'Smart' thermostat that they installed for me complimentary. My husband and I were very happy with the install and they cleaned up. Jason reviewed and followed up everything thing he did and observed and suggested on some cost saving maintenance on the long term which is greatly appreciated. Jason also provided a bit of his experience and safety background. We could tell he was very proud of his work and his attention to detail and safety; This was reassuring. This review comes 10 days after our service. The temperature and humidity in our house is running perfectly. If you are checking out my review, some advice, order early (spring) and before the heatwave. Thank you very much again.

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Markf in Mississauga
Markf in Mississauga
2 reviews Mississauga, ON
10/10

New Lennox Furnace Elite Series

I just replace my original 30 year old Lennox furnace which was still running. After getting several quotes on a new Lennox Elite Series furnace Jacky provided an extremely competitive quote. Thanks to him and his installers who provided great service with the install and leaving everything so clean after the work was done. I would not hesitate to recommend Jacky and team to friends and family.

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Y. in Toronto
Y. in Toronto
0 reviews Toronto, ON
10/10

install mitsubishi split body air conditioner

first rate overall. jacky's quote cheaper than other quotes. technician (mr. zheng) consulted me patiently on optimal installation site. careful and clean work. AC quiet like a whisper. cant be happier with the overall experience.

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Repair Furnace Make my bad day good and good day better

n Feb 29 2020, my home furnace suddenly stopped working. It's a freezing cold day. I got Jacky's name card from a friend, and he came to our house in the heavy snowing day to check the furnace very carefully. On Monday morning, he got the new parts from manufacture and helped us to replaced the old motor right away. He did in an efficient way. Furnace running again, I felt that spring coming to our house again. After he fixed the furnace, I asked him why my hot water is not that hot even I adjusted the temperature to very hot. But I told him that I could ask the hot water tank company because I rent it. He checked it for me and fixed the water tank for me in minutes. Within half hour, he fixed my furnace and the hot water tank as a bonus. I would say that Star Alliance made my bad day good and good day better. Excellent Service with very reasonable charge. I will use them for my home furnace and air conditioning and hot water tank service in the future. Yes, I will recommend this company to my friends and others.

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Leone in Toronto
Leone in Toronto
1 review Toronto, ON
10/10

Excellent Service at an excellent price

Of course my furnace had to die on a Friday late afternoon in winter. I have a company that I typically call but could not get any assistance. I called a friend who has always been a reliable source for service people. He highly recommended Jacky from Star Alliance. Jacky was so responsive, came out immediately and assessed the situation. He made great recommendations for a new furnace and when I asked him for a brand that I preferred he was able to give me the information I needed. After some discussion with my husband we decided to give Jacky our business. He sent Jason the very next day to replace our furnace. Jason was professional, neat and knowledgeable. We immediately trusted him and he had us warm in no time. It wasn't an easy installation because our furnace room is tiny but he worked hard and did a great job. Very impressive indeed. I would recommend this company to anyone looking for top notch professionals who provide excellent service at a great price and in a timely manner.

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Frank in Toronto
Frank in Toronto
2 reviews Toronto, ON
10/10

New Furnace, Air Conditioner and HRV

I've heard lots of good things about Jacky and Staralliance and finally got a chance to use them for the house reno after purchased a new house in August 2019. I have to say that they are even better than I've heard about them. Their price are very competitive, they did not cut corners, they strived for the best and always thinked ahead of me, which is very important as I had multiple contractors working at the same time. Can not wait to work with them again on my future projects.

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Company Response

Hi Frank
Thanks so much for sharing your experience with star alliance heating. if you need any future service, we will be more than happy to service you.

star alliance team

10/10

Hvac furnace air conditioning

The team at Star Alliance have installed and serviced the HVAC systems at several of our properties since
2013.
No matter the issue or request, they rearrange their schedule to get someone out there in good time.

That kind of good service is hard to come by and should be rewarded with top marks.

Marianne

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Company Response

hi Marianne
Thanks for your continuous support for so many years. wish you have a wonderful year 2020 and so on!

Ajay Chadha in Markham
Ajay Chadha in Markham
1 review Markham, ON
10/10

Commercial Heating units

These people are Very professional and did work with our complete satisfaction. And all work was completed in the specified time limit
Will recommend to everyone for their services in future.

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Company Response

Hi ajay
thanks so much for your business again. the installation condition is poor, our experienced installation team work out a good plan on site and get job done smoothly.
let's stay connected, take care and thanks again!

Peter  from Richmond Hill
Peter from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Everything Great from start to finish

I called Star Alliance for a quote to upgrade our very old furnace and air conditioner. Jacky showed up on time the next day. I was most impressed by his knowledge and professionalism. He explained what we had and what we need. He provided us with options and price quotes on different Lennox models. We signed a contract with him the same day and he arranged for installation a week thereafter. Jason and his helper arrived as scheduled, on time, for the installation. Both the furnace and AC unit were installed in under 10 hours. They worked hard, kept the place clean and tidied up afterwards. I was most appreciative of the little things that matter --- covering the stairs and carpeted areas with tarp; removing all the cardboard boxes; hauling the old furnace and water heater to the sidewalk; and, giving us with no additional charge, a cover for the AC unit and a pretty nice Honeywell programmable thermostat. Oh, did I mention that the price quoted for the whole job was more than fair and reasonable ? Jacky even arranged for the auditor to come and conduct the energy audit on the same day so we can apply for the rebates from Enbridge. He also contacted Lennox on our behalf to register the furnace and AC unit for warranty purposes. Overall, I enjoyed dealing with Star Alliance and would recommend them highly to anyone looking to update their furnace and AC unit. They are absolutely wonderful people to deal with.

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Company Response

Hi Peter
thanks so much for choosing us as your heating contractor and wrote this great review! you are easygoing and great to deal with from beginning to the end. if you need any assistance in the future, please let us know anytime.
all the best!

RonInTO in Markham
RonInTO in Markham
0 reviews Markham, ON
10/10

Always a pleasure to deal with Jacky

I was dealing with another HVAC company on the repair of my AC unit. The other company had me waiting for more that a week for a part. Star Alliance and Jacky had the job done in a couple of days.

I had a similar experience with Star Alliance a number of years ago and will not hesitate to contact them in the future.

Thanks Jacky!

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Company Response

hi ron
we are so happy to see your positive feedback about us! And thank you for staying us for years!
we will still doing our best to carry our our services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Star Alliance Heating & Cooling Inc.

Star Alliance Heating and Cooling provide professional installation and services on Furnaces, Air conditioners, Boilers, fireplaces, water heaters, floor heating, commercial rooftops, oil to gas, electrical to gas etc. Our very best team are looking forward to service you soon. Thank you
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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