Air Quality Dunrite

Fireplaces
Vaughan ON L4K 4G2
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Air Quality Dunrite
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82%

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Reviews by rating (past 12 months)

Reviews for Air Quality Dunrite

Average customer rating:
8.9 10 (143 reviews)

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michael from Vaughan
michael from Vaughan
1 review Vaughan, ON
9/10

Furnace repair

My furnace's pilot light went out last night. Called the after hours hotline and an appointment was quickly arranged for this morning. Klye Lopes, the service technician, was prompt, courteous and knowledgeable. He identified the problem, and got my furnace working again (Christmas eve). Pleased to recommend Kyle and airqualitydunrite. Thanks!

Approximate cost of services:
$135.00
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Company Response

Michael, thank you for your kind review. We strive to deliver 100% satisfaction to our clients, even on Christmas. I am glad Kyle was able to solve your concern. We would like to wish you a happy new year and a safe and happy 2015.
Darrel

Hammer Home
Hammer Home
9 reviews Toronto, ON
2/10

Air Conditioning annual maintenance

My wall unit air conditioner needed a regular annual maintenance. I bought this unit from Air Quality several years ago. The serviceman attended to service the unit. The quote was $144, taxes in. A short time later the serviceman approached and showed me a bit of lint he had extracted from the AC unit. Great, I thought, you're doing a great job. Things are not always what they seem, however. He told me that he couldn't get all the lint because it was in a tight spot and he would have to use a special solution. Okay? Now, here's the kicker, it would cost an extra $144 to clean the extra lint. I expressed to the serviceman, this is why you're here, to clean the AC Unit at a stated cost of $144 using whatever means necessary. I refused to pay the extra $144. The serviceman said that for sure I would have to clean the excess lint next year. Never mind that, obviously, the extra lint didn't have to be cleaned this year but the fact that I would have to pay just short of $300 for this regular maintenance job is in my opinion, grossly unfair and a big rip-off. I will not be using Air Quality Dunrite to clean my AC anymore.

Approximate cost of services:
$144.00
2 of 2 people found this review helpful.
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Company Response

Brian, I apologize for the delay in this response. It appears as though we dropped the ball. We obviously failed to deliver and should have done better. Is there anything we can do to fix this problem for you. Please let me know if there is anything I can do to help.
Darrel

anna from Toronto
anna from Toronto
1 review North York, ON
8/10

new central air unit, hot water tank

We have been with air quality for 18 yrs and have had good service from them.We recently had a new central air unit a hot water tank installed with great results. good company with good people working for them.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Anna, thank you for your response. For some reason I did not receive this and only today when checking Homestars did I see your kind review. Please let our team know if you collect Air Miles, as I was tardy with my reply I would like to have our team issue Air Miles to you.
Thank you for your kind review

Darrel

John & Sheila  McGivney from Thornhill
John & Sheila McGivney from Thornhill
4 reviews Toronto, ON
10/10

Replacement of furnace, air conditioner, water heater with a tankless one and installation of a new gas fireplace

Adam was very personable and advised us on the best product for our size of home. He also arranged duct cleaning before the installation began. Brandon and his crew were excellent. They arrived on time and did excellent work even some above and beyond. We are extremely satisfied with the work and would recommend them at any time to anyone. Good job keep it up.

Approximate cost of services:
$16,000.00
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Company Response

John & Sheila, I would like to thank you for your kind words and your business. Our team tries to deliver on the commitments that we make. I checked the pictures of your fireplace, it looked great. I hope it gives you many years of comfort. I thank you for choosing Air Quality Dunrite.
If we can do anything to keep you more comfortable please call our team at 416.674.8184 anytime.
Regards
Darrel

Jose from Toronto
Jose from Toronto
4 reviews Etobicoke, ON
10/10

Furnace and AC replacement

I requested three quotes to get my furnace and AC replaced. Adam was not only the most informative, but he took time to go over the options and what would fit my budget the best. Plus he was the only one who offered the best price and also dropped in a nest thermostat which made my wife happy. Their two technicians were extremely clean, courteous and hardworking. Truly great customer service and quality workmanship.

Approximate cost of services:
$6,700.00
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Company Response

Jose, I would like to personally thank you for your review and your business. We understand that our customers have choices for home service providers and we appreciate your faith in our team. We are here 24 hours a day 7 days a week for you and your home.

Regards
Darrel

Tim
Tim
13 reviews Etobicoke, ON
10/10

Installation of humidifier and 2nd stage Hepa Filter as well as general maintenance

Fantastic service. The technicians Adam and Brendan are professional, courteous and friendly. You couldn't ask for better service - outstanding. The technicians will stop and answer your questions and give you great advice. I would strongly recommend Air Quality Dunrite to anyone in need of servicing their heating and air conditioning systems.

Approximate cost of services:
$1,200.00
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Company Response

Tim, I would like to thank you for your review . We are trying to improve our Homestars response rates and I noticed that I had not personally responded to you. I apologize for not reaching out to your earlier. Since I didn't give you a timely response I would like to offer you a $25 discount on your next service requirement. Simply mention this Homestar review to our team to obtain your discount. You and your home comfort are important to our team. If there is anything we can do to help you or any of your friends in the future please feel free to contact our team at 416 674-8184. Darrel

Paul  from Mississauga
Paul from Mississauga
8 reviews Mississauga, ON
10/10

Furnace/Hot Water Installation

We had Mehdi and Ehsan, install our new Furnace and Hot water Tank. They showed promptly at our home,and started right away, installed both products in a timely manner and cleaned up after they were finished. Very Polite and stress free. I would Highly recommend the Dunrite Team, to all friends and family.

Approximate cost of services:
$1,500.00
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Company Response

Paul, thank you for your posting. We take pride in our work and value you and your business.
I will pass this on to Mehdi and Ehsan.
All the best for the holiday season
Darrel

Rev. Dr. Elaine MacInnis from Etobicoke
Rev. Dr. Elaine MacInnis from Etobicoke
1 review Etobicoke, ON
10/10

Precision Tune Up Heating

Travis Gairy's work attitude and professionalism places him as an outstanding employee any company would be proud to have working for them. I will definitely request that he comes back for my next service. appointment.

Approximate cost of services:
$222.00
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Company Response

Rev. Dr. MacInnis Thank you very much for your review and comment. I will share this with Travis and our customer service team. Doing our best to satisfy our customers home comfort one customer at a time is the best way to grow business. We really appreciate the feedback.
Darrel

Jeff P.
Jeff P.
6 reviews Etobicoke, ON
10/10

furnace and water heater replacement

Everybody was very helpful, accommodating and professional, from Jenna in the office to Adam in sales and Brandon in service. Great to deal with and a job well done! Thanks all!

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Jeff, thank you for your posting. We appreciate feedback and want to see that your home comfort needs are looked after if there is anything we can do to help you further please don't hesitate to call our service hotline 416.674.8184
Thank you again for posting
Darrel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Quality Dunrite

Air Quality Dunrite, is the expert in Toronto for furnace repairs, tune ups and replacement. Get your furnace rejuvenated to factory fresh condition with our furnace tune up maintenance service. For Furnace replacement- Our friendly, professional technicians will arrive on time, make sure your home is protected, and then will ...
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