Air Quality Dunrite

Fireplaces
Vaughan ON L4K 4G2
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HomeStars  >  Heating & Air Conditioning in Vaughan  >  Air Quality Dunrite  >  Air Conditioning annual maintenance
Hammer Home
Hammer Home
9 reviews Toronto, ON
2/10

Air Conditioning annual maintenance

My wall unit air conditioner needed a regular annual maintenance. I bought this unit from Air Quality several years ago. The serviceman attended to service the unit. The quote was $144, taxes in. A short time later the serviceman approached and showed me a bit of lint he had extracted from the AC unit. Great, I thought, you're doing a great job. Things are not always what they seem, however. He told me that he couldn't get all the lint because it was in a tight spot and he would have to use a special solution. Okay? Now, here's the kicker, it would cost an extra $144 to clean the extra lint. I expressed to the serviceman, this is why you're here, to clean the AC Unit at a stated cost of $144 using whatever means necessary. I refused to pay the extra $144. The serviceman said that for sure I would have to clean the excess lint next year. Never mind that, obviously, the extra lint didn't have to be cleaned this year but the fact that I would have to pay just short of $300 for this regular maintenance job is in my opinion, grossly unfair and a big rip-off. I will not be using Air Quality Dunrite to clean my AC anymore.

Approximate cost of services:
$144.00
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Company Response

Brian, I apologize for the delay in this response. It appears as though we dropped the ball. We obviously failed to deliver and should have done better. Is there anything we can do to fix this problem for you. Please let me know if there is anything I can do to help.
Darrel