Metro Plumbing & Drains

These guy are awesome, they treat you like family not like number

I would recommend them for any type of plumbing services.

They even go out of their way and help people in Tim Horton parking lot when their car is stalled!

The pipes underneath my kitchen sink had been leaking off and on for months, and my kitchen faucet was leaking at the base. Alex arrived and very quickly identified the issue. Very professional and friendly and worked quickly. Also, a very small thing, but unlike other repairmen, he put covers on his shoes so my carpets weren't muddied. A small touch but appreciated. Alex also pointed out which things didn't need replacing that day, but would probably need attention in a couple of years. I have no doubt I'll be calling Alex back at that time.

On a weekend, our recently purchased house developed a leak in the old valve connected to the hot water tank. Additionally older valves in a basement washroom were stuck and restricting water flow.

Within an hour, Alex from Metro Plumbing and Drains was on site and fixed the problems. He also pointed out several important improvements for the long-term "plumbing health" of the house. Very satisfied with the service.

Alexi was on time and straight forward about the possible causes of the problem. He was knowledgeable and worked quickly and efficiently. The old house could have needed excavation but once the drain was snaked (below the basement floor) the issue was solved. I am happy to recommend this company.

My toilet was stuck, neither liquid stuff nor plunger could help. I called the service, the plumber arrived within an hour, provided clean, quick and efficient service and explained how to avoid this kind of confusions in the future.

I called METRO Plumbing & Drains because my main water vale was not shutting water off completely and needed replacement. They advised me to call city, because the work required city water shut off. I scheduled two appointments at 11 AM and was surprised when both city technician and METR Plumbing & Drains plumber showed up at 11 AM sharp.

Vadim from METRO Plumbing & Drains completed his work in under below 2 hrs. Main valve and some leaking copper tubing were replaced. He left the work area very clean and we like his confidence and professional approach. I would call the company for any other plumbing or drain work in a heartbeat and would not hesitate to recommend it to a friend or a neighbour.

I called Metro Sunday night because of the sewage back up in the basement. I was not even expecting that someone will actually answer the phone that late in the night. Vadym was very courteous and promised to be on site from 8 to 9 in the morning. He was there on time and did the diagnostics using the camera. Old clay pipes were clogged with roots and needed to be replaced. The work was done in one day only in a very professional manner. This is the second time we are using Metro services and both times experience was great. Excellent customer service. Definitely would recommend to anybody.

Super quick to respond and book the appointment. For clogged drain, came in 2 hours and in 1/2 hour everything was done. For leaking pipe - super job!!! had to cut the drywall - everything was done neat, quick, professional with superb quality! Ask for Andrei, and you will not be disappointed! Will definitely call them again if plumbing work is needed. Exceptional Job and Great Customer service! Andrei is a top level professional... knows his job very well!

Vadim and his team are consummate professionals. The price quote was very reasonable compared to other companies, and the price did not change even after there was extra work to remove old pipe. The job was done in a professional and timely manner and Vadim came out several times to check on the progress. Best plumbing experience we have ever had --recommend wholeheartedly!