Great svc 5 years ago. Free delivery but can't narrow down time (problem in a high rise) but do deliver on wknds. Delivery forget to put handles on doors, have to come back but again won't narrow down window. After one month, one appliance breaks. Repair svc works M-F, 8-5 and won't narrow time down. So have to take day off work - 0 customer svc. Sales guy tried to upsell a lot and never returned emails about concerns.