Corbeil Appliances

Appliance Retailers
Ottawa ON K2C 3S4
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Reviews for Corbeil Appliances

Average customer rating:
1.7 10 (69 reviews)

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Keith Noble from Gloucester
Keith Noble from Gloucester
1 review Gloucester, ON
0/10

Whirlpool Washing Machine

The whirlpool washing machine I purchased from Corbiel turned out to be a lemmon. ( Whirlpool should be ashamed of themselves).
My Experience dealing with Corbiel is that they will not stand by their word when it comes to product service or their protection plan which they sell to you as an extra.
Avoid purchasing from Corbiel and never buy their Protection Plan.
Do youself a favour pay a few dollars more and shop else where.

Approximate cost of services:
$700.00
3 of 3 people found this review helpful.
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B from Kanata
B from Kanata
6 reviews Kanata, ON
10/10

Coffee machine

We went in looking for a coffee machine and the salesperson was very knowledgeable and friendly. With no pressure at all, he was able to find a machine that met all our needs. It has been 5 years and the machine is still great! Would definitely go back for appliance needs.

Approximate cost of services:
$2,000.00
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Delaport from Mississauga
Delaport from Mississauga
1 review Mississauga, ON
0/10

GE Refriderator and Wall Oven

To Albert from Oakville anyone else researching this retail appliance store. We have had a very similar experience with the Corbeil Appliance store in Oakville. We will never ever do business with them again. Our experience with this retail store started on Jan 12 and has been a nightmare. We ordered a GE refrigerator and wall convection oven from them and they missed the original delivery date and then re-scheduled the dates twice. I actually put them on speed dial to save time on the numerous follow-ups I was required to make because they never returned calls with the updates I had requested.

When the appliances where finally delivered the refrigerator was not what we had ordered. I was told to keep the product that was delivered and they would provide us an exchange within 2 weeks. It is now March 07 and they still can't give me a delivery date. At this point I just want my money back and I will deal with a company that provides proper customer service and honours their comments to after sales service and customer satisfaction.

Approximate cost of services:
$2,350.00
3 of 3 people found this review helpful.
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Albert from Oakville
Albert from Oakville
3 reviews Oakville, ON
0/10

LG Washer and Dryer

Worst customer service experience!! bunch of incompetent and dishonest jokers running the place.
1- They missed the delivery date and we're without a washer and dryer for a week. Very difficult with 2 young kids in the house
2- They scratched the appliance when they delivered them.
3- They've made many commitments to either replace the appliance or pay me some compensation, it's been a month now and nothing happened.
4- The person running the Mississauga store didn't follow up or follow through any of his 5 promises
What a great example of dishonest business operation

Approximate cost of services:
$2,200.00
5 of 5 people found this review helpful.
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Kitty in Ottawa
Kitty in Ottawa
1 review Ottawa, ON
0/10

Kitchen design and cupboards

Corbeil also sells kitchen cupboards. Similar to people's experience with appliances purchased there, after-sale service is non-existent. First, the cupboards arrived weeks later than the promised delivery date--some were damaged, and several components were missing. The salesperson who had sold me the kitchen was not helpful--ignored repeated voicemail messages and finally told me to contact someone at head office in Montreal! Do business with Corbeil at your own peril--I will never deal wih them again.

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Theresa spadaccini in Kanata
Theresa spadaccini in Kanata
2 reviews Kanata, ON
10/10

Fridge

I went away as a snowbird this year for the first time. My husband came to join for 10 days. On his sevond day in the sunshine state, my emails us to say the fridge and freezer had stopped working and they had th through a lot of food ouy.

When i returned home i tele shopped for a new fridge. They were great over the phone. Theyoffer free delivery and free removal of your old fridge. They delivered my fridge the next morning after i purchased it. They truly are the appliance specialist.

Approximate cost of services:
$2,114.00
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Kevin in Nepean
Kevin in Nepean
12 reviews NEPEAN, ON
6/10

Appliance retailer

Having recently moving to a new house, I was told by a friend that Corbeil was an excellent place to buy appliances. I was in need of a few appliances so I thought I'd give it a shot. There's a fairly decent variety of brands of furniture and the store was relatively clean. My biggest gripe with the Innes location however are the workers, I do not know much about appliances so I went to an employee to inquire about a getting a stainless steel microwave and oven. He was not very enthusiastic at all, almost as if he didn't like his job. He responded to my questions with single-word answers and remarks that I wasn't fully satisfied with. Considering that they're selling appliances, I was assuming an accurate and knowledgable response, however I left unsatisfied and decided to do my research at home before buying a product.

The selection of Corbeil's appliances are pretty good, but their customer service suffers.

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
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CK in Kanata
CK in Kanata
15 reviews Kanata, ON
10/10

Kitchen appliances for new kitchen

we decided to go with Corbeil because they stocked not only the Miele dishwasher I wanted but also a Miele hoodfan I had been drooling over for a couple of years. We were building our dream kitchen and were happy to be investing in some nice quality pieces. We also ordered a Miele gas cooktop and a Miele wall mounted oven. When the deal fell through (never do business with family!) and we were left holding a bill for items that were special order/non-refundable. We were rather devastated. No dream home. No dream kitchen, but appliances that probably wouldn't fit our new home - wherever it was. When we explained our predicament to Corbeil - who were holding the appliances for us - they bent the rules and actually refunded us the special order items. We were blown away. We did keep the dishwasher, but sadly, the rest of the appliances were simply returned. The dishwasher installation was great. The after sales service was great. They may have lost a little bit on our sale, but they've got customers for life and we tell everyone we know about how they helped us out!

Approximate cost of services:
$10,000.00
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Elaine in Orleans
Elaine in Orleans
2 reviews ORL, ON
0/10

After purchase service

We purchased a high end washer/dryer and a fridge from Corbeil. I was having problems with the fridge and left many, many messages. I was finally called back to be told "your Warranty is up". Did they purposely delay? I believe so.

I asked my husband to never deal with Corbeil again but he didn't. He recently purchased a hood fan from Corbeil. It was installed, and there was a defect. We have now been waiting 9 days for service and Corbeil's answer... "maybe you should call them for the service...." NOT ACCEPTABLE.

Approximate cost of services:
$5,000.00
4 of 4 people found this review helpful.
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Linda in Queensway Terrace North
Linda in Queensway Terrace North
1 review Ottawa, ON

First Review

9/10

Washer

Being a busy family of 4 when my washing machine died, panic set in!! After comparison pricing, I purchased a new machine from Corbeil in Pinecrest mall. My first surprise was that it would be delivered the very next day. When the delivery guys came, they disconnected the old machine and removed it, then they connected the new machine and even made sure it was level for me!! Thanks for the excellent service.

Approximate cost of services:
$700.00
0 of 2 people found this review helpful.
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