The Construction Group

Elevators, Lifts & Ramps Installation & Service
37 Kodiak Crescent, Unit #7 Toronto ON M3J 3G5
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Reviews for The Construction Group

Average customer rating:
8 10 (10 reviews)

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John in Oakville
1 review Oakville, ON

I hired Jimmy because I knew him and had sold him a car. He came over in July 2016 and sold me on 5 star service platform to redid an existing tiny washroom in my basement. I am writing this review January 6 /18 and my washroom is still not finished. In November he told me he wasn’t coming back because he was to busy working do Marks Work Warhouse. What a night mare after giving him $5,000.00 up front. I never got a contact because he was a supposed friend. Every thing was a disaster. He came and redid some time. The plumbing was totally screwed up the electrical was a mess, cabinet
would not open properly. The doors hit the trim. I have hired someone else to repair all his mistakes. I am today tiring to hook up the light but it has no power to the wire and doesn’t even have a wire roughed into the box. After calling him 4 times and he wouldn’t answer I texted him saying I had to ask him about his wiring. He finally called. After describing the power issue the phone was silent. I told him I have taken all the fixture down looking for the fantom wire. I told he more than welcome to show me where it is. I was told he doesn’t know when he could come. There were so many screw ups you couldn’t count. I should been happy with my old bathroom enstead if his suppose 5 star service. It cost way more than the two thousand dollars that was outstanding as the the shower door and lots of other finishing product drywall paint screwed up tiles in shower, floor not finished ,trim and paint.


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Lisa from York
1 review York, ON

What a horrible and traumatic experience, I would not recommend The Construction Group to my worst enemy. We employed them to do a renovation on our 7x7 bathroom, were quoted 2 weeks for the work to be done - it is now five months later and the job was just completed. It was obvious that our job was an oversight - there was no detailed plan for work, long delays in getting materials in, days and weeks when nobody was in our house doing work at all, and lots of shoddy mistakes (the tile in the bathtub had a 3 foot crack a couple weeks after installation, a knee-wall was shored up with an inch and a half of plaster, etc.). "Renovantage," aka the design center, took forever to order things in, and completely failed to communicate the details of our design plan to the actual trades. Project Manager was a hopeless mess, full of weak excuses for poorly done work and long delays. When it came time for billing, the invoices were vague, incorrect, and the company outright refused to provide a detailed breakdown of work done and what it cost. This job cost 2x the average recommended fee for a comparable renovation - we thought we were paying for a high-end job and a "risk-free reno," and all we got was a slap in the face. The best thing we will take from this experience is a lesson in what never to do again. Every time I go into that room all I can think of is what a horrible, painful experience this has been (outside of Rosie, the office manager, who is an asset to their team). Avoid this company at all costs.

7 of 7 people found this review helpful.
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David Holmes from Toronto
2 reviews Toronto, ON

Thank you so much for the job you did renovating our bathroom. The
finished product looks amazing -- actually better than I could have
imagined! Rosie, your office manager, was superb, responsive and always kept us informed every step of the way. Your trades people were expert, neat, prompt and courteous. I would have absolutely no hesitation in recommending your firm to anyone looking for a contractor.

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Company Response

Thanks for the kind words. I think shortening up the shower stall and adding the glass wall made all the difference in the world. The bathroom looks much larger, even though the footprint hasn't changed. I'm glad that you are happy with it.

Peter and Jen in Toronto
1 review TORONTO, ON

Initially, we have hired a well advertised contracting company to build our addition and when things went south and we saw our dreams going down the drain, by referral, we got in touch with The Construction Group. Second time around, we did a thorough research on the company's background, regardless that a close colleague had used them before and had only praising things to say about their job. We decided to go with them, and it was the smartest decision we've made. We are thrilled with the finished product. TCG has done a magnificent job and their customer service is something that we would like to emphasize in this review. Their focus was on fulfilling every request of ours. We were probably not the easiest clients they've had and we used every opportunity to recognize their efforts, but they stood up to the task. We love our home and we got exactly what we hoped for. The price, timing and quality of work were exactly what they have promised the first time we interviewed them. We would be very happy to recommend them and if there is ever a need, we will surely hire them again.

1 of 1 people found this review helpful.
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Rob L. in M4T
1 review M4T, ON

I am glad we are all done now and that I can write this review in my new basement office. The Construction Group has done a fenomenal job, on time and within the budget we were given with the final pricing. The feared job of dealing with paperwork and getting necessary permits, we hardly felt, construction part was what can be expected, mess at times (read demolition of main entrance, as we had to expand the foyer and relocate front door), trades mostly on time, site cleaned (which was really important to us) after the work day, all questions addressed and dealt with immediately. What more can one ask for from a contracting company? A Latte Grande?
Thanks for the great job and keep scoring high.
R. and R.

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Brandon and Claire
1 review Toronto, ON

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great job, TCG!

We love our new home! The job you have done is more than we could ever have dreamt of. All the fears and doubts were dispersed once we stared building. The speed, efficiency, quality and care made us feel safe extraordinaire ! Your trades are the best of the best. All the guys were more than considerate when working at the existing level, apologetic to be in our way (?) and were making sure that everything was cleaned at the end of each day. There is a small problem with that, now that Claire has learned some men can actually use the broom… My excuse was that it was not in our DNA, but what am I left with now? ?

The decision to remain living in the house during the construction of our addition was the best decision we have made, of course – right after the decision to hire you! It saved us thousands of dollars and lots of work. We appreciate the help with the interior design and the fine talk when it came to choosing the finishes, as the opinions of the parties involved (read Claire and I) were not always in sync.

Once again, our most heartfelt thank you for the job that exceeded our expectations.

Brandon and Claire

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nicholas in Woodbridge

We are very satisfied with the renovation experience that The Construction Group provided when we decided to add a 2-storey addition to our existing home. We would definitely recommend them. They have experienced crews that do the work quickly, professionally, cleanly and at a market-fair price. They were onsite everyday and the quality of work is very good. There was always someone in the office to help us out and answer our questions and attend to our concerns. Phone inquiries were always returned by the end of the day. We would definitely recommend The Construction Group for any of your renovation needs, in fact we already have!!

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Company Response

Thank you, Nicholas, for this great review. You and your family made our job easy. Understanding, communication, patience and clarity is what makes a job like yours go well. It was a pleasure working for you and we are thankful for the opportunity to prove our theory that it takes both, a great homeowner and honest and hardworking builder to create wonderful homes. Thank you for being the one! :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Construction Group

Home Additions, General Contractors, Barrier Free Construction: elevators, lift, ramps (Universal Design), basement renovation, kitchen and bathroom renovation - (we are accessible 24 hours for your ultimate construction experience) At The Construction Group, our goal is to deliver the best craftsmanship possible and to provide unparalleled service and care, ensuring ...
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