The Construction Group

Elevators, Lifts & Ramps Installation & Service
37 Kodiak Crescent, Unit #7 Toronto ON M3J 3G5
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HomeStars  >  Bathroom Renovation in North York  >  The Construction Group   >  Small bathroom renovation
Lisa from York
Lisa from York
1 review York, ON

Small bathroom renovation

What a horrible and traumatic experience, I would not recommend The Construction Group to my worst enemy. We employed them to do a renovation on our 7x7 bathroom, were quoted 2 weeks for the work to be done - it is now five months later and the job was just completed. It was obvious that our job was an oversight - there was no detailed plan for work, long delays in getting materials in, days and weeks when nobody was in our house doing work at all, and lots of shoddy mistakes (the tile in the bathtub had a 3 foot crack a couple weeks after installation, a knee-wall was shored up with an inch and a half of plaster, etc.). "Renovantage," aka the design center, took forever to order things in, and completely failed to communicate the details of our design plan to the actual trades. Project Manager was a hopeless mess, full of weak excuses for poorly done work and long delays. When it came time for billing, the invoices were vague, incorrect, and the company outright refused to provide a detailed breakdown of work done and what it cost. This job cost 2x the average recommended fee for a comparable renovation - we thought we were paying for a high-end job and a "risk-free reno," and all we got was a slap in the face. The best thing we will take from this experience is a lesson in what never to do again. Every time I go into that room all I can think of is what a horrible, painful experience this has been (outside of Rosie, the office manager, who is an asset to their team). Avoid this company at all costs.

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