First Class Flooring

Floor Laying & Refinishing
Toronto ON M9V 2L6
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83%

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Reviews for First Class Flooring

Average customer rating:
9.3 10 (47 reviews)

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lucyying2005
lucyying2005
1 review Mississauga, ON
10/10

Renovation

The store service is very good , Floor prices is comparetive and installation We were satisfied ..

Approximate cost of services:
$50,000.00
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Company Response

Hello Lucy ,

Thank you for choosing First Class Flooring for your project . I am glad to hear that our service is very good , that our pricing met your approval and the installation was to your satisfaction. Thank you very much !!

Akash in Toronto
Akash in Toronto
3 reviews Toronto, ON
10/10

Condo flooring


During my first visit at First Class Flooring Max Markh did an excellent job in educating me about the types of flooring. He's very knowledgeable and friendly. The installation was done within a short period of time which was organized by Joan Prado who I thank for her amazing customer service and being very helpful throughout the process. I'd like to thank Danny for his prompt & professional installation service and pleasant attitude. Overall, the staff was super friendly when I had questions. Thanks again!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Akash for the gracious words and we are very happy that we found you your perfect floor . Our knowledgeable and friendly staff are always at the top of their game to answer all your questions and concerns. Joan and Danny work very hard to get the job done in a timely manner with no exceptions for quality and top customer service ! I hope your new floors make you very happy !!

Aubrey &.
Aubrey &.
2 reviews Mississauga, ON
10/10

Install laminate flooring in three bedrooms, living room and dining room.

The floor installation was done promptly and professionally. Joan Prado, the First Class Flooring representative we dealt with was very helpful, friendly and made the project as painless as possible. Danny, the installer, did an excellent job and we are very pleased with his pleasant attitude and expertise. We have only good things to say about this company and its staff.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the gracious words on the floor installation and our company staff ! We wish you the best with your new floors !!

Oksana
Oksana
2 reviews Vaughan, ON
10/10

Floor

If you are shopping for the floor, The First Class Flooring is a place I would highly recommend.I would like to compliment one of the employees Max Markh for the excellent service he provided. His knowledge, communication skills made the experience better than expected. Delivery guys were awesome as well.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for purchasing your hardwood flooring from us Oksana! We appreciate your business and we are pleased that Max did such an excellent job helping you to make such a great choice on your hardwood floors. We are also very happy that the delivery guys did a great job! We hope to hear from you in the future!

Thanks so much !

CW Contracting
CW Contracting
1 review Toronto, ON
9/10

Hardwood floor refinishing

They did an excellent job. They showed up on time and finished on schedule with no surprises or problems. They provided a reasonable estimate after a site visit and stuck to that price.
The project manager Joanna was friendly, helpful and very professional.
The installer Bob and his associate were great to work with and very good at their job.
I would recommend them to all our customers and will continue to use them for all our future renovation projects.
Chris Williams
CW Contracting

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Hello Chris!

We are very happy that you are pleased with the excellent job we did at installing your hardwood floors. We strive for perfection and we are very grateful for your referrals for any hard surface flooring projects. We look forward to working with you in the future.

Thank you!

Julia
Julia
1 review Burlington, ON
10/10

hardwood floor refinish

They refinish our hardwood floor in the bedrooms and living room . They did such a good job is looks so modern. We not even recognized the floors

Approximate cost of services:
$2,200.00
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Company Response

Hello Julia!
We are so pleased that we were able to make your old hardwood floors look brand new and modern. Refinishing a hardwood floor that is in decent condition is always an economical option and can be customized to almost any color you want. Thank you for the great review and thank you for allowing us to play a part in making your home look beautiful! It was a pleasure to do business with you and we really appreciate it! We look forward to doing business with you again should you ever need any flooring in the future.

Lynda
Lynda
1 review Mississauga, ON
10/10

Refinishing oak floors in living and dining room

The floors look great. The estimate was done quickly after contacting First Class and job started right away. No deposit was required. The finisher was concientious and professional. His workmanship was exemplary. Received a call from their office afterwards checking if we were pleased with the finished product which of course we were. I highly recommend First Class for floor refinishing and would certainly use them for any future projects.

Approximate cost of services:
$900.00
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Company Response

Thank you for contacting us and for giving us the opportunity to quote on sanding your existing hardwood floors. First Class flooring does have very professional tradesmen that are very experienced when it comes to installing or refinishing hardwood floors. We are happy to have such great clients such as you Lynda! Thank you and we will be happy to help you with any future hardwood flooring projects whether they are big or small. Thanks again for taking time to write a review!

Brian in Oakville
Brian in Oakville
1 review Oakville, ON
10/10

Hardwood floor purchase / delivery

Great staff, extremely helpful and informative. No pressure sales, easy to sign out flooring samples, no deposit! Nice to have consumer trust. The owner Ralph is great, very personable. and extremely knowledgeable. He has clearly been in the hardwood business for many years.
Now that I am doing another room, I will definitely purchase my hardwood from First Class Flooring and strongly recommend them for your flooring needs.

Approximate cost of services:
$6,500.00
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Company Response

Hi Brian!

Thank you for the nice review. We really appreciate it. We can't wait to service you in the future! It was a pleasure having you in our store!
Thank you!

Sheila Iribarren in Toronto
Sheila Iribarren in Toronto
1 review Toronto, ON
10/10

Living room and dining room floor replacement

The installers worked hard, were very neat and did an excellent job of blending the various hues of the boards. First Class has a friendly, helpful office staff to advise you on wood choice. I was so pleased, I recently recommended them to a friend who has a big job.

Approximate cost of services:
$3,000.00
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Company Response

Hi Sheila! Thank you so much for the nice review and thank you so much for the referral as that is where we get most of our business. We are so happy you had a great experience and you are so pleased with your flooring installation. It was our pleasure to have you in our store and to do business with you!

Thanks again!

Joana in Toronto
Joana in Toronto
1 review Toronto, ON
10/10

THANK YOU FOR THE HELP

THANK YOU.
The floors in our home look amazing. Thanks for your input and helping us pick the right finish when my husband and I couldn’t agree on the same thing. You guys are the experts and I’m so glad we got in touch with you to tackle our flooring project.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Joana!

Thank you so much for the great review and I am so happy to hear that you found a perfect floor that you and your husband both agreed on!!!! It was a pleasure having you in our store, and please let us know if you need anything else in the future!

Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Class Flooring

First Class Flooring is a family owned and operated company that has grown into one of the most trusted flooring retailer in Canada. You will find our unrivaled selection of products from around the world in our showroom. Established in 1986 by Mr. Johnson, First Class Flooring has supplied our ...
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