I honestly don't know how I could be happier about how this whole process went. Of course, choosing to go with Stewart Roofing Ltd. wasn't an easy decision (a lot is on the line with a big job like a new roof) but I'm glad we chose them.
Kieran, the estimator/rep, was great. On time, detailed, made sure we knew everything about what was to be done and included in the quote, everything. Couldn't hope for better.
When it came to scheduling I spoke to Aisha on the phone and she was delightful.
On installation day Sylvain's crew was on the roof at 7 and, other than for a short break for lunch, they didn't stop until everything was done and the cleanup was complete about 7 that evening.
When it was all done we did the walk around to make sure everything was okay, and that, as they say, was that. An excellent experience from first to last, and you seriously need look no further for roofing.
One thing I'll mention is that when the crew showed up in the morning and we were doing the initial walk-around, I had forgotten to move our trampoline away from the house. It's one of those Springfree ones and it's not very heavy so Sylvain and I lifted it up and shifted it away. Now, as we were doing this I quickly took off the little step that attaches at the front, and I don't know if Sylvain even saw me do that, it was so quick. Anyway, at the end of the day during the final walk-around I saw that the trampoline had been put back in it's place and the step was also back on it. It's the little things, and though this was one of those little things it's the kind of thing that lets you know that even at the end of a 12 hour job they still aren't missing anything.
We wanted a top-quality product, so we chose the Owens Corning TruDefinition Duration Designer Colours shingles, in the "Summer Harvest" colour. It seems to me that they don't sell a lot of the fancier colours, but the price difference was almost insignificant...so if you like them, ask for the price difference and you might be pleasantly surprised.