Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Al Elegance

Floor Retailers
Mississauga ON L4W 1N5
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Al Elegance

Average customer rating:
6.3 10 (3 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON


I found this company on line, met with Karen at my house and she was the most friendly and professional person you could ever meet. we signed a deal on doing my stairs, she came a couple of times to show the material, again very professional we also met at the store to choose the stringers and than she brought the samples to my hose. once the work was done, there were some deficiencies, I spoke to her and she told me that they would come back for another coat and touch ups. once covid 19 hit, we kept in touch but unfortunately, I was given the run around for almost a year but not by Karen, I had my friend use the company to do the stairs also, in the last two months it has been the worse time in trying to resolve the issues, I was promised that they would come in on a Sunday, I had everyone out of the house but no one came and no calls either. I would phone and the voice mail was full, I finally was given an ultimatum of a days notice, someone came today but unfortunately we could not communicate due to language barrier, at the end the job was not completed and I was left with a sour taste in my mouth as I was yelled and called rude by the owner on the phone, I will count my losses I have 4 people asking me for their number but I will never recommend them to anyone again.

Was this review helpful?
Doris Lo in Mississauga
Doris Lo in Mississauga
4 reviews Mississauga, ON

Hardwood floor in my house

When I saw the teak sample hardwood floor they had in the showroom, I knew I needed to have it in my home. I've been to many hardwood stores and not one of them offered this type of wood. If you're the clumsy type that drops things on the hardwood and find that the floors are all dented this is the best material to go for.

The saleslady was very courteous, however, the craftsmanship is not the best. But you get what you pay for :)

Was this review helpful?
Atif Jafry in Mississauga
Atif Jafry in Mississauga
5 reviews Mississauga, ON

First Review


hardwood flooring sales and installation in the basement and top floor

I got referred to them bby my own brother. Karen is amazing. She came in and gave us a quote. No pressure tactics. Then she went back and forth to make sure that we chose what we wanted. She workied with us and even came to my office to finalise the floor samples that we chose. They started and finished in 4 days (1 day more than promised) but I was promptly informed of the delay and the reasoning (truck accident and they were still awaiting the delivery of the wood). They cleaned up after themselves and the workers (did not speak much english) were very professional and courteous.... I highly recommend them.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Retailers pros in Mississauga?