I found this company on line, met with Karen at my house and she was the most friendly and professional person you could ever meet. we signed a deal on doing my stairs, she came a couple of times to show the material, again very professional we also met at the store to choose the stringers and than she brought the samples to my hose. once the work was done, there were some deficiencies, I spoke to her and she told me that they would come back for another coat and touch ups. once covid 19 hit, we kept in touch but unfortunately, I was given the run around for almost a year but not by Karen, I had my friend use the company to do the stairs also, in the last two months it has been the worse time in trying to resolve the issues, I was promised that they would come in on a Sunday, I had everyone out of the house but no one came and no calls either. I would phone and the voice mail was full, I finally was given an ultimatum of a days notice, someone came today but unfortunately we could not communicate due to language barrier, at the end the job was not completed and I was left with a sour taste in my mouth as I was yelled and called rude by the owner on the phone, I will count my losses I have 4 people asking me for their number but I will never recommend them to anyone again.
- Approximate cost of services:
- $8,600.00