Royal Construction Services

General Contractors
102 Gurnett St. Aurora ON L4G1P6
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HomeStars  >  General Contractors in Aurora  >  Royal Construction Services
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63%

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Reviews for Royal Construction Services

Average customer rating:
8.3 10 (6 reviews)

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Kevin S from Richmond Hill
Kevin S from Richmond Hill
1 review Richmond Hill, ON
10/10

Roofing, repair chimney

Several years ago I had Simon and the guys at Royal Construction Services do a basement apartment for me to rent out. I was happy with the work and liked the way he dealt with me and my wife. He did my ensuite bathroom for me last year, again I was very happy. I phoned him this spring to ask him if he knew a good roofer as my roof was leaking. He informed me that he did that work as well. He came and did the roof and then repaired the damage inside for us on the first warm day. In all the times we have used him the quality of the work has been excellent, the different products and prices were explained so that we could make our decision how to proceed. We never felt pressured or up-sold, and we appreciated that. Simon manages his crew well, they work clean and efficiently and were very courteous and professional when dealing with us. Also, he was on the job with his crew the whole time, not somewhere else while they worked. I highly recommend Royal Construction Services. If anyone would like a reference, please contact Simon, and I would be glad to speak with you.

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Ed Jarick from Richmond Hill
Ed Jarick from Richmond Hill
1 review Markham, ON
10/10

Home Renovations

Simon and his crew at Royal Construction have done numerous jobs fo us over the past 3 years. The first project we hired him for was the renovation of our bungalow. Simon and his team renovated the whole main floor of our bungalow including a bathroom renovation, installing a new floor, tile work, drywalling and installing all new internal doors. We also hired Simon to replace our chimney and build a stone retaining wall around our flower bed. In all instances he did an excellent job, was always very accommodating and friendly. He always arrived when promised and completed the job on time. We would highly recommend Royal Constuction.

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Ally In Toronto
Ally In Toronto
1 review Toronto, ON
10/10

Awning repair; tuckpointing; eavestrough

Simon Moritz is a gem. He was able to restore our trust in contractors, repairing and reinstalling a damaged awning. He’s easy to work with: fair and honest, willing to explore options and to answer questions. He’s patient, courteous, and personable; his quotes/rates are reasonable AND his work is solid. Beyond that, he also COMMUNICATES (a highly desirable attribute), emailing or phoning with updates, material or schedule changes, etc. Moreover, he is willing to drive into To from Aurora. No surprise that I’ve asked Simon to do more work, including brick repair/tuckpointing, eavestrough replacement. And I’m very pleased that some of my neighbours are now calling Simon to work for them.
If you are considering hiring Simon/Royal Construction, and wish to contact me, Simon can put us in touch.

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Company Response

Thank you for the kind words Allyson. Its been an absolute pleasure to work for you, and the others in the neighbourhood. Wonderful bunch of people on the street! Please call anytime, always happy to come down there!

George Bessai from Richmond Hill
George Bessai from Richmond Hill
1 review Markham, ON
10/10

Numerous home renos/repairs

Simon first worked for me/my family in 1991, in Regina Saskatchewan, where we are both originally from. I think he had just graduated high school at that point, but had been working in the trades during the summers. He did a renovation of a bathroom for a neighbour of my parents. I asked him about redoing the shingles, and had him do them. He did so at a reasonable price, and took extra care to ensure the job was done properly, and neatly. My parents were impressed, as was I. He did a reno on my parent`s farm house outside of the city, he did their bathroom and built their garage in the years to follow. I had moved to Ontario already, and bought a house in 1998. I wanted to renovate it myself, but could not do it around my work schedule. I hired some local guys who made a complete disaster of my kitchen job. (structural damage). I had to let them go, and phoned my parents to see if they could locate Simon for some advice on what to do. I was very happy to find that he had recently relocated to Ontario. I hired him for the kitchen redo, and over the next number of years he completed the rest of the interior of the house in its entirety, and did the interlocking driveway and landscaping for me as well. I also had him maintain and repair two rental properties I had purchased. He worked for my inlaws and their neighbours doing numerous in home renos, interlock, roofing and even used a backhoe to install a beach head at their cottage. (That was impressive). I relocated to Saskatchewan again a year or so ago for work. Simon had come back to visit his family in the fall, and made the effort to drop by and say hello to my parents. I was there at the time and joked that his roofing job was getting a little rough (21 years old). He said get some guys and take off the shingles, rent a nailer and he would come put the shingles on as long as we had some help to bring the shingles up. He did the job in a day during his vacation, and that is the kind of effort I have come to know from him. When he asked me to provide a review for homestars, I was more than happy to do it. I have used this contractor`s services for over 20 years and he is younger than I am (41), That says something about his experience and how he relates to a customer. If anyone wishes to contact me for a reference/info about Simon Moritz/Royal Construction Services, then please do not hesitate to call him and he will provide you with my contact info. Thanks for all the good work.

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Company Response

Thank you for all the years of business with you and your family. You guys really were my start in the business. Much appreciated. Please give my regards to Fred and Gertrud.

Elizabeth Fairley from Toronto
Elizabeth Fairley from Toronto
1 review Toronto, ON
10/10

Concrete walkway, brick pointing, foundation repair

Royal Construction Services has completed several projects on my house. These include a concrete front walk, the rebuilding of a front porch overhang, brick pointing, and parging along the foundation of the house. In each case, I have found Simon and the Royal Construction crew very pleasant to deal with. Simon provides a quote promptly. The crew arrive when they say they will arrive, work til the job is done, and clean up afterward. I will call Royal Construction whenever I need work done.

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Company Response

Thanks so much for the positive review Elizabeth. It was a pleasure to work for you! Please call us any time. All the best!

newaddition
newaddition
2 reviews Toronto, ON

First Review

0/10

Stone porch steps and walkway rebuild

Hired owner,Simon M to rebuild my flagstone walkway ,stone porch and steps. The project cost about $12,000. His crew poured the concrete form for the steps and he subcontracted work to a stone mason Jeff V. The steps don't meet Ontario Building Code standards. The overhang on each step ranges from 1 3/4 inches to 2.5 inches. My visitors have tripped on it. I also have only 8 inch for the run for the steps which is way too narrow.
Another big mistake was with the walkway. They didn’t grade it properly and I had a water drainage problems. I complained to both the original contractor Simon M & the stone mason Jeff V, but neither one took any responsibility. They both refused to come back to correct both mistakes even though Simon M indicated that there is a 2 year warranty on their work. The tone mason wanted to charge me another $4500 to rebuild the steps. I think it’s appalling that these contractors acted so unprofessionally and irresponsibly and they must be held accountable. I'm with having to hire another contractor to tear down their work and do it all over again.

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Company Response

I recently became aware of this review from several years ago when a present customer brought it to my attention. This customer is already a repeat customer, who indeed referred me to others after having been satisfied with their experience. I take pride in the work I do and in the service I provide for my customers, so I feel it necessary to respond to what I feel in a completely unfair and inaccurate representation of the way I conduct myself and those who work for me, as well as the product I provide.

This reviewer is correct about the job budget. We came in under budget for the project, and on time- a matter of pride for me.
-This was accomplished despite the following:
1. Trying to get my workers to do other small jobs outside of the scope of what was agreed upon for free. This was done whenever I went out to get materials.(I dont mind doing a little extra for a customer without charging, within reason) a half day job however is a bit excessive. He attempted to get my worker`s private numbers to arrange this as well. They declined.
2. Numerous phonecalls at 2&3 am to discuss changes he wanted to make. These woke up my children and my wife and made for a very tired day at work. I aksed him to restrict his calls to before 9pm, but he proceeded with the calls anyways.

The job proceeded as follows:
The concrete steps were formed and poured with the reviewer watching the whole time. He was extremely hands on during the process, which is fine by me. He requested adjustments, and we accommodated. The steps were poured to accept the stone steps that the reviewer chose, not the original size budgeted for. The reviewer was informed that the steps were barely minimum for Ontario building code, yet he chose to continue to save budget. They did however meet code regardless.

The stones he chose were installed with him present. He stated that the work looked great and voiced no objection at the time. The stone mason, who has been doing custom stone work for 30 years, proceeded to work on the walkway we poured, which was sloped appropriately away from the dwelling. He did so under my supervision as does anyone who provides me with a service.

As the mason was finishing the walk, he contracted us to build an interlocking retaining wall, gardens and sod the lawn. If he was so displeased with the work, why hire us to do a subsequent job, with a fair sized budget of its own?

The whole project was finished and the reviewer told us it looked beautiful, and he's right, it does to this day. I passed by the site, and no aspect of the job has been taken out or re done in any way.

After the job was done, the reviewer contacted me and told me he changed his mind about the size of the steps, and that he would like to have the larger ones we suggested. I noted that there was considerable work involved in demolishing the area, forming new steps and getting and installing new steps. I offered to give him a price to do so, which I think is reasonable. I did so, for less than the amount stated in the review. He demanded that it be done for free and proceeded with some behaviour I will decline to mention here. He also sent a video which showed water over the walkway we did. Upon further review, the downspout from the house was re-routed onto the sidewalk in a rain storm, rather than where we put it in the completely opposite area of the yard. The finished walkway and steps were graded properly when I inspected the work at the end of the job as well.

I do not know what more I could have done to accommodate and be patient with this individual.

I have mentioned this to a few present customers, and their response was "where do I put my review?". I'm sure there will be more coming soon.

The contractor who originally referred me to this person ( as he does not provide stone work), is a man of very high standards and integrity. He was contacted by this person and investigated this for himself. He has offered to speak with anyone who may have a question regarding this. For any who have concerns, please call me, or email for a list of references.

I stand by the way I do business, and there is a reason I have worked on a referral basis so long, and also for the fact that I am in my 26th year of business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Construction Services

Royal Construction Services provides a variety of interior and exterior construction solutions to residential and commercial customers in the GTA. Whether you need an addition to your home, kitchens, bathrooms, basements, flooring, tile, framing and drywall, or you need the roof done, stone masonary, grading, excavation and foundation construction/ repair- ...
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