Scentral Cleaning Services

STAY AWAY!DO NOT use this company for cleaning your home!!! I paid close to $400 to get my windows and carpet cleaned. They ruined my beautiful wall to wall carpets in my basement. Their machine was dirty and actually left tracks all over my carpet. They soaked the carpet so much that it smelled damp for days (like sewer) so much so that I had to buy a dehumidifier to dry out my basement. To top it all off the technicians did not remove their boots and left track marks everywhere. When I called Mark to tell him how upset I was about the mess his technicians had left behind, he offered to send someone back to redo the work. I objected, since I did not want to take any more chances with a company that was so unprofessional and actually dirtied my carpets when I was paying them to clean them. I asked for a refund for the carpet cleaning portion (even though I was unhappy with the windows) and he refused. I had to pay another company to redo the work and it was perfect and my basement smelled clean again! WORST customer service I've EVER experienced. Wish I had read the reviews on Yelp first - lesson learned!

Don't use their window cleaning services - at best minimal effort - no pride in work - didn't even bother to clean the sills of the windows they did do - only the exteriors are done - at $160 - even tho luckily I was using a coupon - still had to pay $24 tax - but this would have been shockingly bad work for $160 plus tax - stay away!

I had Steven for my windows Washing , the work was really awesome... He used a secret potion in his biodegradable bottle that only the company knows!!! My Panels are really shiny!!! Thank you Marc and Claudette!

They were good with their price and work. Would recoommend anytime. Had carpets and a chair done. Looks great and the way they handled everything was very professional, friendly and just very easy

Very good service: I was impressed first on the phone by their courtesy and professionalism.(Marc and Derrick the owner)
This company is very flexible, I wanted to clean as soon as possible, they gave me my appointment the next day (it was a Saturday!).
The technician was punctual, fast and professional. He added me a free deodorrizer on the carpets! I will use them next year.

Used their coupon last yr, was happy. They called me again, used them, gave me a discount. Still happy...Derrick and Marc were very helpful! Carpets and furniture...they also do windows

First of all, they say they will come anywhere to clean your car even at work. It is false because they want a closed garage with utilities. They charge tax on the "orginal" value of the coupon and won't give you a reciept and make you pay cash. They reschedule you 2-3 times and do an average job. Waste of time!!!

I had purchased a coupon for $28 for $100 of service with Scentral. Not knowing at the time, the price charged by Scentral would be much higher than other window cleaning companies offering the same service. When the service person came to clean the windows, I showed him the quotes I had received, but he would not match even the highest price quoted. The work was poorly done, no tracks or screens were cleaned and the customer service person at the Scentral office was terrible to deal with after the service was done. Beware of over priced service with the promotional coupons offered by Scentral. Very unsatisfied customer!!

I was quoted very high prices for their services (about 5x the cost of my weekly cleaning lady). When I called to make the appointment, the quote had increased by another $60!! I argued with the man, as I had the exact quote given to me in front of me, but he refused to honour it. I felt powerless and ended up having to cancel the entire thing. This is problematic because I had purchased 4 coupons from them for $29 each, valid for $100 of services each. Now I'm stuck with coupons which to use would cost more than having someone else (more honest) come in and do the work.