Hy Grade Steel Roofing Systems Ltd.

Roofing
Guelph ON N1L 1B2
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HomeStars
Roofing
Hy Grade Steel Roofing Systems Ltd.
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77%

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Reviews by rating (past 12 months)

Reviews for Hy Grade Steel Roofing Systems Ltd.

Average customer rating:
8.6 10 (172 reviews)

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Michael Golden from Brantford
Michael Golden from Brantford
2 reviews Brantford, ON
10/10

New Steel Shingle Roof

We chose to have a steel roof installed because we did not want to have to keep changing shingles every so many years and we also have a roof over our back patio that is a small pitch, so that the snow had a tendency to stay there and the weight and extra water would make us have to change at least that more often. We got Hy-Grade to install a complete roof and even though we had some issues of water dripping from the roof over the patio into the aluminum at the edge of the patio roof, Hy-Grade came out numerous times to rectify the situation and I am glad to say, I believe that they have corrected it. Even the owner came out to check the roof and changed the skylight we had in it and that was not the problem. Don't know what it was, but they kept coming back until the problem was solved. I had recommended them to a neighbour and they also got Hy-Grade to install a steel roof on their house and they are very happy as are we with out. A 50 year warranty means we will never have to worry about a roof again. Hy-Grade takes pride and has a commitment in what they do and do it properly. I definitely recommend them to anyone who wants a good roof for life. They are the pros and I believe leading the way for steel roofs.
Thank you Hy-Grade, your work was great and our house is warmer in the winter and cooler in the summer due to the way you install your roofs.

Approximate cost of services:
$14,000.00
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Company Response

Thank you so very much for sharing the thought process, your roof situation, and your experience with Hy-Grade. We do face challenges and do our best to make it right. Don't forget our Referral Rewards Program where we pay $400 for new referrals you provide Hy-Grade before we learn about their interest any other way. Details can be found here: http://www.hygraderoofing.com/resources/earn-referral-rewards.php

Thanks again!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Metal roof system

Great service. Clean, fast and looks great! More expensive than most but will last a life time! Representative was vey courtious and explained what needs to be done. Thanks for a great job!

Approximate cost of services:
$15,500.00
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Company Response

We appreciate the review. Succinct, to the point, and well said. Thanks much!

Private User
Private User
Private User reviews Brigden, ON
10/10

Great decision for Hy-Grade

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very happy with my decision to choose a Hy-Grade steel roof. Not only does it look great but I love the peace-of-mind that I will never need a new roof again!

Approximate cost of services:
$19,000.00
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Company Response

Summed up very nicely! We appreciate your decision and that you shared your comments here. Thanks!

Cyndie & Paul Pelchat from Hamilton
Cyndie & Paul Pelchat from Hamilton
1 review Hamilton, ON
10/10

What a great roof system!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We knew we wanted a steel roof. It was just a matter of finding the right company.

We asked around and also attended a home show. The roofing consulting manning the booth was also representing the territory in which we live. He knew all about his and his competitors' products and was very personable. After listening to what he said, and seeing what other products/companies were out there, we decided Hy-Grade was for us.

When the materials were delivered we met Hy-Grade's driver. He was a great guy too. When the installation crew arrived they were fabulous too.

After it was done we couldn't be happier. We knew it would a nice improvement but it exceeded our expectations. We can't say enough how happy we are, so happy in fact Paul's brother bought a Hy-Grade too. Thank you so much Hy-Grade!

Approximate cost of services:
$9,500.00
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Company Response

Thank you very much for great testimonial. Taking the time to share your "A-Z" experience regarding your decision to invest in a Hy-Grade is appreciated. All the best!

Ali & Gary from Castleton
Ali & Gary from Castleton
1 review Castleton, ON
10/10

Great installation - great roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our installation crew were very professional and clearly took pride in their work. We were very impressed that the crew leader took the time to ask various questions regarding existing roof problems and kept us apprised of progress. He promptly reported potential concerns and solutions exceeding our expectations.

Approximate cost of services:
$19,850.00
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Company Response

Your comments are extremely kind and appreciated. Thanks for sharing them.

R. & N. White from Meaford
R. & N. White from Meaford
1 review Meaford, ON
10/10

Trouble-free years ahead

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our small bungalow really "pops" with the Tile Red and we get lots of compliments. Our roofing consultants (a team) were very pleasant to deal with. They answered all of our questions and asked if we needed any clarification on anything. They are what we call "people oriented" people.

The installers were very professional and courteous. They worked together as a solid unit, while having some laughs and sharing camaraderie, seldom seen in work crews, while never missing a beat or step in their work! This work is second to none. What a great group of guys!

We highly recommend Hy-Grade to anyone we know and are not shy about letting people know how happy we are with our roof, our experience with everyone at Hy-Grade. We look forward to many years of a trouble-free roof!

Approximate cost of services:
$9,700.00
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Company Response

What a terrific report on your experience with all associated with Hy-Grade with whom you came in contact. They exemplified what we all try to bring to our customers. Bravo to them and thanks to you.

Private User
Private User
Private User reviews Smiths Falls, ON
10/10

Best looking roof!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have the best looking roof in the neighbourhood. We love it when we walk down street and can't help but look at how great our roof looks. All our neighbours have commented on how good it looks too. And yes, we highly recommend a Hy-Grade to everyone needing a new roof!

Approximate cost of services:
$8,000.00
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Company Response

We're so glad you like your Hy-Grade roof, how it looks and how it makes you feel. Don't forget about our Referral Rewards program. Details can be found here: http://www.hygraderoofing.com/resources/earn-referral-rewards.php. Thanks again!

B. Joiner from Kemptville
B. Joiner from Kemptville
1 review Kemptville, ON
10/10

Experience with Hy-Grade was first-rate!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The whole project went exactly as described by the roofing consultant from start to finish. Your product is "pricey" but you get what you pay for as your roof system solves all the problems of shingle roofing and your roof system looks like a far better roof. We get many compliments on how the roof looks compared to any other roof around. Well done Hy-Grade.
Note: Recommend the snow/ice guards to control snowpack melt and shifting.

Approximate cost of services:
$28,000.00
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Company Response

So glad we met your expectations, our minimum goal. We appreciate your comments and the recommendation regarding snow guards. They are great at slowly down the shedding of snow (which our roof does to lessen snow loads), are great at protecting sensitive areas beneath the roof, and should be added at the time of installation when they're included at no additional charge. Thanks again and all the best!

K & A Starret from Tillsonburg
K & A Starret from Tillsonburg
2 reviews Tillsonburg, ON
10/10

Hy-Grade's excellent approach

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hy-Grade's approach to customer service and satisfaction was the best we have encountered, starting from sales to the courtesy of the installers through to the final quality control inspection. Other companies could learn a lot from you and we will definitely be recommending your company to friends and family. You have exceeded our expectations. Thanks so much for a job well done.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for sharing your Hy-Grade experience. It shows our efforts to improve our policies, processes and procedures are paying off. We strive for continuous improvement and really appreciate your encouraging words. Thanks again and all the best!

Maxine Jones from Windsor
Maxine Jones from Windsor
1 review Windsor, ON
10/10

Hy-Grade's Tile Red steel roof: Stunning!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have renovated three homes-all large income buildings. The installation crew that installed my roof was the best I have ever dealt with-thoughtful, tidy, thorough, and considerate. I will use Hy-Grade again!

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much. We appreciate your kinds words and that you will use Hy-Grade again. All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hy Grade Steel Roofing Systems Ltd.

Hy-Grade Steel Roofing is Ontario's #1 and original permanent steel roofing solution. We have been manufacturing and installing our system since 1988. Its unique design is made for Ontario's temperature extremes allowing for expansion and contraction without pulling on the fastener or wearing the metal around it. Contact us for ...
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