Everyone at Lancaster was phenomenal to say the least. We were well taken care of from start to finish. It says a lot about the company when even the sales rep stops by every other day to check on you and the project. Charlie (our sales rep) did a great job fitting us in schedule and making sure our needs were met. Mike did an excellent job assessing our drawings and arriving at a comfortable tailored solution that not only fit our needs but also our house by explaining all the changes required, advantages and disadvantages to truly make sure the project would be functional and aesthetically pleasing. Thus bringing us to the job itself, Eric especially did an outstanding job with quality work and finishing. His due diligence and attention to detail was remarkable, informing me of every decision made and educating me at the same time shows just how much he and the team care for both the project and the customer. Eric's team comprised of two others Jake and Josh, these two were probably the most respectable people I have met, not only were they fast and efficient with their work but they to would explain and involve me throughout every step to provide me with an overall exceptional experience. I have to say, everyone I have dealt with at Lancaster was top notch, their work ethic and professionalism can be seen clearly through the unity of their entire team. If in the future I or anyone else requires an HVAC install or any other HVAC service I cannot recommend anyone better than these guys.
great quality, great service, done right, installed right, all at a fair price.
That day the team walked away from a work of art.
- Company Response
Thank you for taking the time to do a review. I will pass along these kind words to all of our staff. If you need anything in the future dont hesitate to ask. Thanks again!