I've been with Lancaster Heating and Cooling for at least ten years for my annual furnace, fireplace and ac maintenance, and their service and professionalism has always been top shelf. When my furnace started to go, I went directly to Lancaster for a replacement - no shopping around. Cassandra who sold me the furnace, and Wes and Yohan, who installed the furnace, were professional, provided exemplary customer service, and went above and beyond to address my questions and needs. The entire process from purchase, to installation, to post-installation customer-check-in was excellent. I simply cannot say enough good things about the products and services provided by Lancaster. In a nutshell, they are simply the best. And by the way, the Trane modulating furnace installed is remarkable.

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Company Response

Hi Mickey:

Thanks for taking the time to do a review. I will let Cassandra, Wes and Johann know how happy you are.

Thanks again!